Victory Bros.

Jacobi Ward

If I could give -stars I absolutely would. My grandparents contacted Victory Brothers last week after their central air unit stopped putting out cool air to request service ASAP. They were given a service appointment for a week later (scheduled for today between 12pm-4pm). At 3:30pm, I advised my grandparents to contact them to inquire about the ETA. Would you believe after being placed on an extended hold, Victory Brothers fabricated a claim stating my grandparents cancelled their appointment (in the middle of a heatwave). I in turn contacted Victory Brothers to stress the fact there was no way my grandparents would cancel their appointment in the middle of a heatwave and requested to have them serviced as soon as possible as they are seniors living alone. The response I got was extremely dismissive and without any sense of urgency. My grandparents were offered the option to sit in the sweltering heat in their home and be serviced 2 days later! Horrible business practice. Thankfully, I was able to contact another HVAC service provider who went out to service my grandparents moments later, within an hour of receiving my call.

John Sequino

Outstanding service, the best installers of boilers, Furnace, in-house custom duct work for HVAC, Heat Pumps, Astoria to Brooklyn, & all of Nassau County!

Rafael Perdomo

John from Victory is an astounding person. His professionalism, knowledge, along with this charisma knows no bound. 10/10 would do business with this man. No question about it. Thank you John.

Anita Iype

This company is very unprofessional. They do NOT pick up their phone and send it to voicemail a majority of the time. When you do get a hold of them, they are unaware of the appointment they give you. I was scheduled to have them come between 2pm-6pm and they never showed. We received NO calls regarding cancellation, rescheduling, or anything saying they are running late. Unprofessional company. Also overpriced! I would not do business with them.