Residence Inn by Marriott Fort Myers Sanibel

Category: Hotel in Fort Myers, Florida

Address: 20371 Summerlin Rd, Fort Myers, FL 33908, USA

Phone: +12394154150

Reviews

Courtney

Jul 2, 2022

Loved the 2 bedroom room, plenty of space, full kitchen, and was quiet. We enjoyed breakfast each day and service was friendly. No issues with the location either. My only complaint was the a.c in the room it never felt cool and the room always felt "damp" like. The carpet could definitely be replaced. One of the bathrooms water pressure wasn't the greatest or "hot" which wasn't a problem for me since I just used the other shower. But might be issue for bigger families that stay there. I didn't complain since we were only there couple of days and was doable. Overall the stay went well.

Svenja X

Apr 27, 2022

We really loved our room: lots of space, cozy beds, a cute kitchenette with even a dishwasher! The staff also was very friendly. BUT: our toilet absolutely did not work. Whenever we used it it got clogged! We went to the reception and maintenance fixed it twice after every time we used it. We then stopped using it because apparently something is wrong with the pipes. Having a room with no functioning toilet really isn’t something I was expecting from Marriott! The other problem was the breakfast: very poor choices, usually some things were already gone no matter when you came to eat. I would’ve expected more from that as well.

Leslie King

Apr 19, 2022

Great location but very disappointing service and dirty rooms. My family of 4 stayed at this hotel and did not receive any housekeeping for four days straight despite frequent, multiple requests. We had to go to the front desk to obtain fresh towels (again after multiple requests). We had to take our trash out to a lobby trash can each day. On the fourth day of our stay, my husband went to the front desk to request housekeeping and was told the front desk was unable to help with this. When he asked to speak with someone who could help him with this request, the person at the front desk got an attitude, walked out, and left the front desk completely unattended and did not return! Other people were in the lobby requesting services, too, and just stood there with my husband completely appalled. Inexcusable! Do not stay at this hotel. There are other hotels nearby that will at least provide clean rooms, helpful front desk staff, and housekeeping (you know, the basic services you pay for in a hotel).

Jennifer Radle

Feb 11, 2022

I am giving this hotel two stars. One for the accommodating staff and one for the location. We have stayed at many Marriott hotels and this was probably the worst. The pictures online are very deceptive. We thought we were really going to enjoy our stay but we ran into a few major problems. We booked a two bedroom room but one of the bathrooms didn’t have hot water and the toilet wouldn’t flush. All the windows were broken. The room wasn’t very clean…thick layer of dust everywhere. The outdoor amenities were dirty, broken and unkempt. We needed a pack and play for our baby but that was dirty and broken. Really disappointed in our stay and wish it would have been different.

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Questions & Answers

Any restaurants in walking distance??

Joe Long | Jul 4, 2019
Bruce Ves | Jul 5, 2019

yes, next door is a Gator bite type sports Bar, also an Italian restaurant also a Chinese restaurant space also a supermarket that makes great Subs

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Do you receive packages at no cost to guests?

Marco Carvalho | Jul 4, 2019
J B | Jul 5, 2019

Yes ... this is no problem at no cost

Is there laundry facilities

Bryan Sanford | Jul 4, 2019
James D'Angelo | Jul 5, 2019

Yes

What is the extent of your damage? Thanks

Carol Wilson | Jul 4, 2018
Arlene Mojica | Jul 5, 2018

We are not there 🙄 don't know

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