Best Western Historical Inn

Beth Mcavoy

Horrible service. We had at least 30 mosquitos in our room that we KILLED. I contacted the front desk they cut me off mid sentence and said there was nothing we could do about it. The room was so humid that my unpacked clothes were wet by morning. The door to the room didn't close all the way and you could see day light through it. In the morning I went to the front desk and asked to be refunded for the terrible night. They said that mosquitos were not a reason to refund the cost of the room. I canceled my second night with them and went next door to the Hampton (who was booked up the night before or I would had left then). Parking was very tight and they charged you 10.00 for each night! Very unhappy!

Lilly Smith

Staff was extremely friendly, and caring from day 1. We stayed 2 nights. Once we left, I received a call from hotel saying items were left behind, particularly my daughter's baby doll, and pillow. They put items up, until we arrived to get them. Super Amazing at such honesty, thank you Best Western Historical!!!!

Matthew Wilson

The room floor was very dirty, and feet would turn black after walking on the room floor. There was a fair amount of dirt, hair, crumbs etc on the bed frame. Breakfast was good. Service was fine / friendly.

Sherry Clark

While this establishment was ok, it was not great. I was informed at check in that there would be no cleaning while we were there unless we requested it. At an average of $270 per night, I would expect to have at least new towels each day. There was a crack under the door that showed daylight and allowed in a creepy crawler. While it was belly up when we woke up, it made me wonder what else was there. The bed was lumpy and obviously worn out. An attempt to make it more comfortable by adding a mattress pad was a failure as it bunched up while you slept only causing more problems. The shower curtain rod was crooked and could not be adjusted to keep the shower curtain closed so water got on the floor during each shower. The parking lot is VERY small and is shared with the Hampton next door. Parking near our room was not possible, however the lot was well lit. The check in staff was very nice however the check out staff seemed annoyed that I showed up to check out. Location was decent and within 2 blocks of the trolley pick up but this hotel is not located within the historic district as I would expect but rather on the very edge, so plan on walking a bit to get down to all the sites unless you plan on taking the trolley. We were only there 2 nights so we survived, but will most likely not return to this particular hotel.