UPS Customer Center

Category: Shipping and mailing service

Address: 1721 S Garfield Pl, Mason City, IA 50401, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 8–10AM

Tuesday: 8–10AM

Wednesday: 8–10AM

Thursday: 8–10AM

Friday: 8–10AM

Saturday: Closed

Reviews

Johnathan Morrison

Jul 19, 2022

Josie (sp) at the customer counter is awesome. I had her exact job in Ames when I went to ISU in the late 90’s and I know it’s like. Even though her computers have been down for 9 days, she’s hanging in there with a smile. Thanks for all you do Josie.

danneka love

Mar 4, 2022

Can’t get though to an actual person.

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Questions & Answers

Recently was supposed to have a package delivered and received the email saying it had been left at the front door. When I checked, it wasn't there. Is there any way to see where my package was delivered or if it has yet to be delivered?

Brandon Hewitt | Oct 25, 2020
aaron sellers | Oct 25, 2020

Partner, the only thing I would sort of off the cuff suggest is to call your local, last had their hands on UPS office and pose your concerns. I've been met with nothing but professionalism and competence and courtesy since I got there, I'm fully confident they will assist you in every way in their power. Luck to you

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Do you package for the customer at this location?

Barbara Carroll | Jun 27, 2022
UPS Customer Center | Jun 27, 2022

Hey Barbara, thank you for reaching out to us. Yes, the facility offers packaging services. -Joseph

My husband is working in Mason City Iowa. He’s not there for very long but we sent winter weather gear and they were supposed to drop it off at the hotel and they didn’t or did they leave anything my husband works night shift he can’t be there

Erica Lee | Nov 29, 2021
UPS Customer Center | Nov 29, 2021

If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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I want an email to send pics of my badly damaged n opened n retaped packages! This is not the 1st time. Plus they sometimes don't leave at.my apt. Will leave it downstairs!

craddlerobber | Oct 25, 2021
UPS Customer Center | Oct 25, 2021

Hi, We want to help. For further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

Do you take Amazon returns

Carrie Thompson | Oct 26, 2019
Mary Matheny | Oct 26, 2019

Yes

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