Restoration 1 of Macomb

Category: Water damage restoration service in Sterling Heights, Michigan

Address: 42742 Mound Rd, Sterling Heights, MI 48314, USA

Phone: +15865719712

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Ousmane Sylla

Sep 13, 2022

Too expensive

Dana McCarius

Aug 8, 2022

I would highly recommend Jeff Stevenson and his team at Restoration 1! The team kept me updated at every step in the process - this is NOT a small matter when dealing with construction! I really appreciated the kindness and empathy shown by this team! They went above and beyond to handle my flood mitigation and I will tell all of my friends and family who to call if they ever have any problems in the future!

Brooke Johnson

Mar 7, 2022

We had such a positive experience with this Restoration company. I would highly recommend them to anyone in need. They were extremely detailed orientated and spent time explaining each step to us and what to expect. Jeff the owner was so helpful and his team were equally wonderful. When our claims adjuster came out he was also impressed with this company, how thorough they were with clean up and dry out process. This company was absolutely 5 stars and had great customer service and were always available for questions.

Francesca

Mar 4, 2022

Jeff and the guys were very professional super informative on the process of mold removal. I would definitely recommend them.

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Questions & Answers

What health problems can mold cause?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

Health problems related to mold include nasal congestion, irritation of the skin or eyes, coughing, disease, and sore throat.

How is mold growth detected?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

Our team uses professional equipment to detect where mold growth has occurred in buildings. Moisture under the floors or behind walls is a sign mold may be present. Using special equipment and ripping out floors or walls is required to confirm if it’s in the building.

What is mold remediation?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

Mold remediation is the process of completely removing the mold and sanitizing areas affected by it. Additional treatments may be necessary to eradicate it. Preventative measures are also taken to keep it from returning.

How long does it take to remove mold?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

Each situation is different, but the mold can take several days to a few weeks to completely remove.

Do I need to hire a mold remediation/removal expert to remove mold, or can I do it myself?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

A mold remediation expert is needed to confirm that you have mold in your property. The professional will be able to determine if it’s spread and where it’s present to prevent the problem from becoming more severe.

How long does it take mold to grow or spread?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

Mold can begin to spread after 24 hours and will continue to grow for several weeks.

How much does mold remediation cost?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

Mold remediation services vary and is determined by many factors. It can spread quickly, making it necessary to immediately call in a professional. The amount of mold present and how early it’s discovered affects the cost. The location of the mold and the repairs needed to remove it are also factors.

What does mold look like?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

Mold has a raised surface and is often green or black. It is prone to spread quickly.

What is the difference between mold and mildew?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

Mold is green or black and is considered to be serious. It needs to be removed by a professional. Mildew is a gray shade and can be removed with household cleaning products.

How can I remove standing water easily?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

Although the best way to remove standing water is to call in a professional service like Restoration 1 to use heavy-duty equipment, you can attempt to remove some of the water on your own. Use buckets or a water pump to drain the area, then mop up the excess water on the floor.

How do I file a claim for water damage?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

First, you should review your insurance policy to see if it covers water damage at all. For example, some policies may cover floods but not mold remediation, while others only handle sewer or drain backups. Find out what your policy covers specifically, so that you understand the terms before speaking with an agent. Because Restoration 1 has experience with all insurance companies, our team can help you navigate the sometimes complex claims process. Second, make a detailed list of what has been damaged. You should write everything down, from the flooring to the bookshelf that wasn’t salvageable, and so on. You should also keep your receipts and other forms of evidence (including photos) that support your damage claims. Finally, when you file the claim, it will probably take your company a few days to get back to you. In the meantime, do not begin any permanent repairs to your home. You’ll want to wait for permission to do so before spending money on the restoration process.

How do I hire a professional restoration company?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

First things first: Research companies that are certified, licensed, and insured. It’s also smart to go with a company that can respond immediately to your water damage emergency – one that can also offer a 100-percent satisfaction guarantee! Call Restoration 1 so that our trained professionals can give you the prompt, effective service you need.

What actions do I take when I first notice the damage?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

At the first signs of water damage, you should attempt to air out the property as much as possible. Turn on fans, open windows, and blast the AC if you have to. Hang up your rugs and cushions in a safe, dry location, then collect loose items that are at risk. Mop up as much standing water as you can, and try to keep the moisture from spreading. As soon as you’ve made the situation somewhat stable, call in an experienced restoration service like Restoration 1. Our highly-trained technicians will bring advanced, heavy-duty equipment to start on your professional water damage treatment right away!

Can water damage be hidden? If so, what are the signs?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

Absolutely – and more often than not, you won’t notice that water damage is occurring until the need for repairs has become very obvious! Signs of hidden water damage can be as subtle as an unpleasant odor, or slight staining on the walls and ceilings. You may also notice peeling paint, warped floors, or mold growth in the nooks and crannies of your home or business.

What are the major causes of flood damage and water damage?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

Floods and water damage can be caused by a variety of problems. Some of the most common include: Leaking dishwashers, washing machines, and pipes Excess amounts of rain and drainage problems Clogged sinks or toilets that overflow Hidden moisture beneath your floors or in your walls Cracked pipes due to severe weather or faulty plumbing

How much does it cost to fix water damage?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

Prices can vary depending on the severity of the damage and the amount of work involved in the restoration process.

How does the water damage restoration process work?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

After the initial assessment, Restoration 1 will use the following steps to repair and control the water damage: Step 1: Dry out the affected areas with large fans, wet vacuums, and pumps. All moist surfaces and carpets will be targeted. Step 2: Pull up the carpet and padding that cannot be saved. While the team members at Restoration 1 do their best to salvage what they can, some parts of your home may need to be removed. Step 3: Restore personal belongings. Restoration 1 will work to put all of your books, art, furniture, and other items back in their original places. Step 4: Clean and dehumidify. To prevent the growth of mold, we will professionally sanitize and dry everything in the home or business. Throughout each step of the process, at Restoration 1 we make protecting your home and keeping your family safe our number one priority.

What does the water damage restoration process involve?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

Water damage restoration must be conducted with care, using specific procedures and safeguards. A restoration company will bring in heavy-duty equipment that can mitigate the effects of excess water and dry things out thoroughly. This process may also involve removing damaged parts of the structure. Because some damage is hidden, rely on professionals to get the job done right.

What are some common effects of water damage?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

Water damage can cause serious problems throughout your entire home. The excess moisture can cause mold and mildew to grow. This fungus growth can contribute to health problems, including allergies, skin infections and diseases. It can even weaken and compromise the structure of a building. Water damage can warp wooden floors and ruin ceilings, while also causing problems with metal and cement materials. While there are various levels of water damage, all require special kinds of treatment to ensure that your home or business is restored to a safe, healthy state.

What if I like to upgrade or remodel my house?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

Our goal is 100% satisfaction, which is why we’re happy to perform upgrades and remodel your home. If significant work is desired, you may need to hire a contractor.

What if my house has asbestos or lead?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

Our team has the necessary training and equipment to identify if asbestos, lead, or other harmful chemicals are present in the building. If the situation is beyond our expertise, we’ll call in an expert who has more professional experience with the situation.

Do you communicate with my insurance adjuster?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

We’ll be happy to talk to your insurance adjuster if they have questions.

Should I file a claim with my insurance company?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

Each situation differs. Contact the insurance company to ask if the claim will affect your premiums, which can influence your decision.

Who is responsible for paying for the service?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

Contact your insurance company to determine how billing works and who is responsible for covering the cost. It’s important to be informed on coverage details or restrictions, depending on the policy and insurance provider.

What about special items? Artwork, china, heirlooms, etc.

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

We recommend informing our team of sentimental or valuable items in the home that are important to you. We want to know about any special items in the building so we can handle them with a high level of care.

How do I keep track of non-restorable items?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

During our restoration process, we take inventory of items we find and include details on their condition. If an item can’t be restored, we’ll provide information on proper disposal.

What items do I keep in my possession?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

The items you can keep depends on the severity of the fire. Our team will salvage as much as possible and return the belongings to you.

What are some safety concerns?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

There are many safety concerns after a fire, which include inhaling harmful residue left by the flames. The structural integrity of the building is an additional concern, making it necessary to stay out of the building until it’s fully restored.

What will happen to the items left in the home during a fire restoration?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

Our team always attempts to salvage as much as possible to reduce the risk of loss. We clean items after they’re recovered. Unfortunately, there may be a few furnishings or belongings that are beyond repair.

Should I try cleaning myself?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

We recommend leaving the cleaning to our professionals to avoid inhaling harmful chemicals. We use professional safety gear while cleaning to protect ourselves.

Can I inspect my home and belongings after fire damage?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

We urge our customers to avoid entering the building after a fire because the structural integrity of the home may be compromised. Instead, contact us first so we can perform an inspection of the property.

How long does it take to clean up fire damage?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

The time frame of the fire clean up process depends on how severe it is on the property. It may take a few hours to several weeks. The size of the building and the amount of furnishings or personal belongings inside will also influence how long it takes.

What is the first thing I should do after a fire?

Restoration 1 of Macomb | Oct 25, 2020
Restoration 1 of Macomb | Oct 25, 2020

Immediately call 911 to protect your safety in the event of a fire. Once it’s extinguished, our experts can assess the damage and will begin the first stage of the restoration process.

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