Union Beauty Salon

Hazel de Vela

I can't speak highly enough about Ebony! She's a wizard with colors.

Lisette Candia Diaz

I held off on writing this review because I really wanted to give the salon a chance to be better. But they didn't, so here we go. After getting 2 great haircuts, I went into the salon in November 2021 to get a blue color in a balayage. My hair is naturally black but it was already bleached from a previous balayage. The only thing I told the stylist I didn’t want was for my hair to look like it normally does (super dark and black). I wanted there to be a noticeable  difference so it didn’t look like I did nothing to my hair. Long story short, my hair turned out exactly how I didn’t want it: black, exactly the same as it was before. I was visibly upset and expressed my disappointment with the job, especially because it felt like they were rushing me out of the salon so they could get on to their next client. I paid close to $400 for my hair to just look black and almost exactly what it looked like on a regular basis. While I understand that, at salons you pay for a stylist's time, when a customer is clearly very unhappy with the results, in my opinion, I should have been offered some kind of discount either at that point or offered to have me come back again so they could fix it free of charge. I swallowed my disappointment and paid because the stylist, Ebony, usually does a great job cutting my hair and I didn’t want to burn that bridge. A couple weeks go by and my hair starts turning green as the “blue” fades out of my hair. Totally fine, I expected this to happen so I made an appointment to go get it done before NYE. The stylist canceled the appointment last minute. I made a second appointment to go in early January. This appointment is also canceled the same morning of the appointment. I tried calling on 1/22/2022 to try to make an appointment again  was told that I would receive a call back by the end of the day with options. I did not receive that call. I get a call back the next day and I am offered 2 times that don’t work for me and then told that the next available time is not until the middle of March. I think my biggest disappointment is in the salon's customer service. Given that the salon had canceled on me twice, I had hoped that they would make an effort to prioritize making time available since it is now on them to accommodate me. I am even more disappointed that this lack of respect and professionalism appears to stem from the fact that I look young, dress on the casual side, and thus I don't think I fall into their typical clientele. Despite the great haircuts I received at the salon, everything else I have tried to do has not been great in both hair results and customer service.  I will now move on to another salon that will better respect my time and value my money. Just an overall disappointing experience despite the first 2 haircuts.

Rosa -

Lori is fantastic, the staff is so sweet and kind. David and Ebony great as well.

Kirsten Cole

Union Beauty has always provided fabulous service: amazing haircuts and color. I've been so impressed by their approach to safety in covid times, and I feel 100% safe and well taken care of. In these challenging times, it feels wonderful to have a sassy new haircut, and I look great on all my Zoom meetings. ;-)