Swissotel Chicago

Category: Hotel in Chicago, Illinois

Address: 323 E Wacker Dr, Chicago, IL 60601, USA

Phone: +13125650565

Reviews

Gustavo Espindola

Oct 23, 2022

Beautiful hotel I will come back next time

Randall Bierman, Sr

Oct 20, 2022

BEWARE OF FRAUDULENT CHARGES TO YOUR CREDIT CARD!! I STAYED THERE FROM 10/5-10/8 2022 and was charged for multiple room services and other items I did not make. I tried calling to rectify only to be sent to accounting’s voice mail box.

Kenyon Shane

Oct 20, 2022

Nice accommodations located along the river in downtown Chicago. Rooms are nice but could use some updating. Views along the river are very good. From the fitness room on floor 43, you can see 4 of Chicagos top 10 highest buildings. It has the Palm restaurant on 1st floor. Food is good, but not as good as the one at Caesars Palace in Vegas. Still, very good experience overall.

R Singh

Oct 20, 2022

A great place to spend time on leisure or business trips. Just 3 minutes walking to Downtown and is perfectly located overlooking Lake Michigan. The ground floor restaurant and bar makes it ideal to dine wine in the house. The rooms are spacious and tastefully organised as per 4 star property. The banquets are good to manage business meetings and parties upto 300-500 guests over 2 floors. Business centre and other amenities like the gym, swimming pool and valet parking are available. Be aware of the Urban experience charge of $20 plus taxes per night here.

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Questions & Answers

Premier coner king hab or swiss pinacles hab? wich have better views?

EMERSON JORGE ARTURO ZARATE BELMONTE | Oct 26, 2019
Kristen Snead | Oct 26, 2019

Swiss Pinacles has the better view

What’s the check-out time ?

Vanna Vetter | Oct 25, 2021
TexasWizard | Oct 25, 2021

Noon

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Do they have a piano open for the guests to play?

ALo AE | Oct 26, 2019
ron skidmore | Oct 26, 2019

Not that I remember ever seeing. The lounge/bar area is right at the entrance.

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Does the rooms have microwave in them

Idongesit Daniel | Oct 26, 2018
Mary Davies | Oct 26, 2018

No microwave in the standard room but a minifridge

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Do they offer robes?

Adriana Villafuerte | Oct 26, 2018
Roy & Courtney Blanco | Oct 26, 2018

Yes! Best to wear one while drinking a martini.

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Check in and out times

Timmy Kelly | Oct 26, 2018
Kevin Dunseath | Oct 26, 2018

In at 3:00pm, out at 12:00 noon

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What time is the breakfast if ther is one?

Vyanna Businger | Jan 28, 2022
UDontKnowMike | Jan 28, 2022

8 am-10:30 am on weekdays. Till noon on weekends

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Best way to get from O’Hare to hotel?

JC Outler | Nov 29, 2021
Shirley Perez Anel | Nov 29, 2021

Uber will be always a good choice, however I do understand people sometimes are looking for prices. In this case metro is a good choice, taking the train at O'Hare station until Washington stop will also allow you to enjoy the city while walking to the hotel. It would take only 6-10 min walking. Completely enjoyable.

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How much is for the parking?

America Diminicci | Oct 25, 2021
Will Burnett | Nov 29, 2021

$60.00 a night but if you download SPOT HERO app you can park on lower Wacker for $12.00 a night. They even have a elevator that will take you straight to swissotel. Follow me for more tips and answers! :)

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What is the minimum age requirement to book at this hotel? Is it 18+?

Jacqueline Hernandez | Oct 25, 2021
Jovan Milakovic | Oct 25, 2021

Yes

is your palm restaurant open for take out

Walter Jacobson | Oct 25, 2020
Theresa Ousley | Oct 25, 2020

It was accepting takeout a few weeks ago

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is your restaurant open

Walter Jacobson | Oct 25, 2020
Brian David | Oct 25, 2020

The Palm was open last week

Does the hotel have a shuttle from the hotel to the Airport?

David Kirkindoll | Oct 26, 2019
Dirk Stockfisch | Oct 26, 2019

No, there is no official hotel shuttle transfer. There is a shuttle from the airport that goes to a number of hotels ...

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If you stay at the hotel. How much is parking

douglas deyoung | Oct 26, 2019
Nikitha Reddy | Oct 25, 2021

64$ for overnight parking in Sept 2021.

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Is there a free parking lot?

김문영 | Oct 26, 2019
Nikitha Reddy | Oct 25, 2021

Nope

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Does the hotel charge anything to handle Amazon/eBay packages?

N K | Oct 26, 2018
Eric Jauffret | Oct 26, 2018

I don't know. But I would also call the hotel. This will be probably handled by the business center

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Is there an iron in the room??

Donna Porrino | Oct 26, 2018
G V D | Oct 26, 2018

Yes. If not they should be able to bring one up if you call.

If I wanted to have a gift basket delivered to s room whom do I call

Johanna Kotecki | Oct 26, 2018
Annette Harrah | Oct 26, 2018

Bernard the concierge.

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Can you get a trundle bed for a room?

Michaela Moir | Oct 26, 2018
Carmen Edinburgh | Oct 26, 2018

No. But they do have pullouts & u may can request a roll-out bed

are there hair dryers in each room

Marilyn Halls | Oct 26, 2018
Nikitha Reddy | Oct 25, 2021

Yes

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Cost of car park?

Billy Mohyuddin | Oct 26, 2018
Shahbaz Khan | Oct 26, 2018

Valet is about 70 but if you use parking garage on the side of Swiss hotel it will. Ost you 32 a night

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I know check in time is at 3pm but would it be possible to check in at around 7pm or 8pm and not lose my reservation?

Fernando Del | Oct 26, 2018
Sam Bell | Oct 26, 2018

You wont lose your reservation if you arrive in the evening or late night. The only thing that matters is if the hotel is booked full for that day in which you arrived late, there wont be much of a choice of preference in what type of room that is to your liking. Basically, its first come first serve when they give out rooms on the day of arrival. Some hotels have apps that allow you to check-in 24hrs ahead of time so that way you may get something to your liking and have more choices because you checked in very early despite not being physically in front of the reception desk of the hotel. Hope my explanation helps.

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How much is complimentary bag storage?

Preeti Singh | Oct 26, 2018
Shahbaz Khan | Oct 26, 2018

No charge last I check for extra few hours. If you plan on storage that's different

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How much extra do they charge if you don’t check out at standard time which is noon?

Preeti Singh | Oct 26, 2018
Guru | Oct 26, 2018

Agree with Dalton

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Is there a shuttle that goes from the airport to the Swisshotel? Do we reserve a spot prior to date of arrival or book it ahead of time? Is there a shuttle phone in the airport or what number should we call? How much will it cost for 2 people?

Alice Wright | Oct 26, 2018
Brett R | Oct 26, 2018

Unaware of a shuttle but the train is easy and has a stop within a couple blocks. $35-40 for cab or uber

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How much is parking?

Amy Singleton | Oct 26, 2018
C R | Oct 26, 2018

I used spot hero to park in the hotel garage for 25/night on the weekend. Paying the hotel cost over 50/night.

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Do they offer room service

DE'Shawn Baker | Oct 26, 2017
Don Vorman | Oct 26, 2017

Have great rooms and room service

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Is there free WiFi service offered here?

Robert Holland | Oct 26, 2017
Brenda Sparks | Oct 26, 2017

didn't always work

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Do you have any deals to see the shedd aquarium?

Stacy Wiensch | Oct 26, 2017
TW U | Oct 26, 2018

Yes. Buy your tickets through the concierge and you bypass the lines and walk right in to the exhibits.

Do you have yoga mats in your fitness center?

A Google User | Oct 26, 2017
Idongesit Daniel | Oct 26, 2018

Do they have microwave in the rooms

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