One of the first Apple stores in Michigan. It gets busy but they handle the crowds well.
George Z
Oct 12, 2022
terrible customer service they will do everything to avoid helping you eventually apple support helped fix my issues
Gordon Smith
Oct 11, 2022
Went 5 times in one week and got waited on within 10 minutes each time
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Questions & Answers
Can you take a icloud off a iphone
Funkyhydro | Oct 26, 2018
Khalil Yassine | Oct 26, 2018
No you cannot. However, you can disabled it from backing up your data, but I do not recommend it as most Apple users tend to break their phones and lose their data.
I need my IPod touch unlocked. Can I do this at the store?
Gwendolyn I 4sBerrier | Jan 28, 2022
Khalil Dakhlallah | Jan 28, 2022
👎no
What are the Covid safety practices like here?
Anonymous | Oct 25, 2022
Charles Neigebauer | Oct 25, 2021
You have to were a mask and be six feet apart
how do I make an appointment with novi mall apple store
Mervat Najjar | Oct 25, 2021
Rich Vance | Oct 25, 2021
You have to do it online on the Apple website. Go to the bottom of the home page and click "find a store" then go to the Twelve Oaks store. There is a link to make an appointment for genius support.
Are u open to shop. Looking to buy a phone and I pad for my wife for Christmas.
A Google User | Oct 25, 2021
Willie Lee “Grumpy Biscuit” Kersey Jr | Oct 25, 2021
They were open the weekend. Just a long line
My fingerprint no longer opens my Ipad. Can I change it to passcode? If so, how do i do that.
Patricia Strauch | Oct 25, 2020
Isaiah Jordan | Oct 25, 2020
You may have to go into your settings from a different device
I need macbook air 4/8gb RAM and 128/256gb internal(non retina display). Is that varient available here ?
mohan mohi | Oct 25, 2020
India Doria | Oct 25, 2020
Mohan, the easiest way to find out is by setting up an order for pickup online.
When will in store contact and appointments be allowed? I desperately need to fix a problem with my phone and it’s Apples fault!
Maggie Jagielski | Oct 25, 2020
Brittany Motley | Oct 25, 2020
They are open they just checking temperatures b4 walking in
Are iPhones really that good tho people the camera sucks
Alexis Falin | Oct 25, 2020
Aiming Xia | Oct 25, 2020
Depends on what you want from a smartphone.
how many times can you put tour pass code in until you are locked out
RICHARD ROGERS | Oct 25, 2020
Supreme Darrion | Oct 25, 2020
Three Times
How much is Iphone x max 11 triple camera
Sonila Celiku | Oct 26, 2019
Hamzah Nasser | Oct 26, 2019
11 pro starts at $1100 the higher GB u get goes up $100 to $1400
I have an iphone someone sold me the icloud is locked is there a way to get it fixed at this apple store??
Nancy Lambert | Oct 26, 2019
Doug Utter | Oct 26, 2019
You would have to go there but I would call the store and setup appointment with them very busy very packed , even with a appointment you might have to wait for a teck... I learned the hard way the wait to talk to a teck was over 2 hours call ahead
Appointment won't matter, just show up, there will be a long line but they move it along in a systematic way. Don't work there btw, but I have had to take repairs there many times the first time making an appointment online, (they don't really answer a phone in the store everyone is out on the floor), the appointment didn't change the amount of time or place in line
Do you still use your Apple account to buy music or anything? If you do that would explain the emails and receipts of purchases. If not then you need to contact Apple about closing that account.
How much $ would it cost to repair the screen on an ipad mini 4? Is there a cheaper price somewhere else?
dogog | Oct 26, 2019
Daryl Davis | Oct 26, 2019
Maybe but the Apple store is the best to me and some times it's a 30 minute wait depends on when you go remember it's just after the holidays your not the only one trying to get something fixed so be patient
can you use a gift card to get apple care on new macbook pro its 200 gift card
I briefly lost WiFi access in my home and after it returned, my iPhone5 will not work unless I have WiFi....it won't let me update because I can't get to the internet....can this be solved remotely or do I have to take it to an Apple Store? Thanks
Stephen Massie | Oct 26, 2019
Nicholas Gibbins | Oct 26, 2019
Just go somewhere that has free wifi and update. Apple store obiviously can work as well.
What is the battery replace cost for an iPhone 6 Plus?
Rene' S | Oct 26, 2018
Kenneth Dailey | Oct 26, 2018
You have to contact Apple.
Is this the 24/7 help support for Apple cimputers?
Verneda Blair | Oct 26, 2018
Kenneth Dailey | Oct 26, 2018
No, this is an Apple store. You'll need to visit the Apple website to obtain the information you're looking for.
If you stop in store will they replace a battery on the spot
Jim Mitchell | Oct 26, 2018
Judith Krueger | Oct 26, 2018
no, they have to order it and then they call with an appointment to install
How can I recover erased txt messages from iCloud?
Rapture B | Oct 26, 2018
Yassir Ghanim | Oct 26, 2018
U can't, just get an Android
Which end of the Novi mall is the Apple store located?
Shannon Fabatz | Oct 26, 2018
Judith Krueger | Oct 26, 2018
to in the sears entrance, to to second floor
do you have ipod 6 in stock?
AMGS S | Oct 26, 2018
Yassir Ghanim | Oct 26, 2018
No
, for got my password. Can I unlock my phone here?? I have a iPhone 7
😈😑
Tonio Stewart | Oct 26, 2018
Nick Wolff | Oct 26, 2018
They will not be able to help you. Google how to reset it without knowing the unlock passcode. If you don't know your Apple ID password and can't reset it your outta luck.
Do u have iPhone 6s with 64 GB in low price.??range 300 -400