The UPS Store

Omar Joseph

Came in last minute and had a bit of a misunderstanding about a package. Thankfully, Russi was patient and helped me get it handled. I appreciate the great attitude and the ability to be calm in a difficult situation. This is why I continue to use the UPS Store.

Amy Spears

Started to write a review and realized I already reviewed this place a couple of years ago. Today this place wanted to charge me $2 to add a piece of tape to a package. I mean, it's not much but come on. It just reminded me that a new UPS store just opened closer to me anyway. I guess they didn't break a family heirloom this time, it's just insulting. These are pictures of what this UPS store did to the 50+ yr old family heirloom I put in their care. UPS denied the claim because the recipient did not keep enough of the packaging, but there's no doubt this happened because this store did not package and/or ship this item properly. UPS (or, better yet, FedEx) stores are everywhere. Drive another mile or two and give your money to a business that takes pride in its services -- before AND after they have your money.

Lisa Barsky

I’ve been there multiple times and always greeted by Stephanie. She really makes me feel very special. I even hear the way she speaks to other customers and always the sweetest!

JJ A

2.9 average rating? No way! This franchise deserves is a zero star. In fact they're so bad, they're hurting UPS brand. Please drive another 2 miles on route 27 and there's another UPS store next to Gulberg Bistro in Franklin Park. Anyway, the manager with long braids is extremely rude. You can also smell a stench of weed from another employee who had the worse attitude than the manager but they were both getting along quite well while ignoring the customes. They clearly didn't want to be there. And I sure as heck didn't want to deal with them. I went there there once, never went back. The young kids at the Franklin Park location are true professionals. These guys at Kendall park location are just lazy, rude, and entitled.