MercyOne House of Mercy Des Moines

Cindy Doyle

Lisa @ the front desk is awesome. She's truly a kind soul to each and everyone who walks through the door. She has an awesome way with people. Generally when people are walking through the doors of house of mercy they are not in the best of circumstances and are sometimes at the lowest points of their lives. She treats everyone with dignity and respect. House of mercy is lucky to have her. I hope she's recognized for her uncanny ability to make a person like myself feel un judged . Cm x

Rhonda Draper

I understand the many rules that govern a facility such as this, however it seems to me to be overly punitive. Their attitude seems to be "if you don't like it, take you and/or your kids elsewhere. However one must realize there are not a lot of options for these women/families. For instance while being quarantined due to Covid, they cannot leave their rooms, food (whatever food they choose to send) is brought to them. Children have no access to any food outside what is brought to them and only three times a day. Many of the women receive EBT benefits and must pay for food with them. They decided to allow, those who could afford it, to order food on New Years eve. However denied that opportunity to the women and children in quarantine. One would think or hope that the warden (resembles a correction facility) or director would make some special arrangements for these moms and their kids. Hopefully I'm proven wrong and they have made arrangements to brighten these children's new years eve.

Sherri Smith (Sherri Sparrow)

They are awesome.e.