Address: 20110 E Jackson Dr, Independence, MO 64057, USA
Phone: +18167956200
Sunday: 11AM–11PM
Monday: 11AM–12AM
Tuesday: 11AM–12AM
Wednesday: 11AM–12AM
Thursday: 11AM–12AM
Friday: 11AM–1AM
Saturday: 11AM–1AM
amber Harmann
Went to pick up a to-go order last night that was suppose to be ready when I walked in.. after waiting 30 minutes they came and asked me what was on my order... I watched them finally ring it in and failed to even tell me the order never was received. I had a 2 year old with me waiting an hour on an order. They failed to communicate the issue with me at all and was completely unprofessional. The man working the front desk needs trained and re-trained again on professionalism. I will never go back to this location again.
Jordan Sutlick
Best experience we’ve ever had at BWW. We had Tim as our server and I’m assuming he was a manager because he showed the best leadership I’ve seen in a restaurant since before COVID began. He gave us AMAZING service and on top of taking care of us when it clearly wasn’t his job, he was helping the entire team with their tables and making sure they had everything they needed. Watching true leadership was a breath of fresh air. The place was clearly understaffed, but instead of making us wait, he dropped what he was doing and took care of us. We’ve been here several times and never left a review until now. Both of us came from the restaurant world and if we could give Tim 10 stars, we would. Hands down, best service we’ve ever had!!!
Alejandra Ruiz
This used to be our family favorite restaurant for years. Sadly, since the pandemic started they haven’t been able to recover the customer service and food quality they used to offer. We gave them several chances in the past year and it’s just not the same anymore. Customer service is poor, dry and cold wings and let’s not forget that they raised their prices (6 wings for $14.24!) but their menus haven’t even been updated to reflect the new prices. I wouldn’t even mind the price increase if the food and customer service was good but it’s not. You are better off ordering wings from across the street from them, $15.99 for 12 wings every day of the week.
MIT BHATT
My first time at Buffalo wild Wings, reminded me my college days. Service was slow but I won't mind it as I am well aware about staffing situation. Staff was super friendly and attentive. Food was great. Wide variety of sauces and Rubs. Fries were fresh and crispy. Overall it was great family dine experience.
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Go to the best bww, its in lees summit
Yes
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