Address: 1402 N Dunlap Ave Suite A, Savoy, IL 61874, USA
Phone: +12173524700
Sunday: Closed
Monday: 9AM–7PM
Tuesday: 9AM–7PM
Wednesday: 9AM–7PM
Thursday: 9AM–7PM
Friday: 9AM–6PM
Saturday: 9AM–5PM
Amy Enoch
I was on a long road trip with my kids last week, returning home, and after getting gas my check engine light came on. Just to be safe I detoured to Serra Subaru, only about 20 minutes out of the way. I pulled into the service center and asked the service advisor if they could just check the code that was thrown for the check engine. He checked the code and had to grab one of the mechanics to double check since my Forester is an older model. He came back and said the oil reservoir was basically empty. They said they would add some oil and that we should be good to get home, which was about 400 miles away. He let me know they added over 3 quarts of oil and that I should definitely get the car into the dealership when I got back home. Amazingly, these gentlemen not only fixed the car up so I could get home, they did not charge me a penny. I wish I had gotten the names of the service advisor and the mechanic, but I am sure they know what good people they are and how helpful they were. If I can track down their names I will update this review. I can not say thank you enough, and and am so grateful for being able to get home safely. This dealership went well above and beyond. Also, as a side note, the bathroom was immaculately clean. :)
jacki redmiles
Steve was awesome. Not pushy and knowledgeable. We Even looked at different vehicles. Loved our experience.
Shawn Schermann
Jess Collins and Jeff Sanders were wonderful to deal with. We traded our 2016 Outback for a 2020 Outback. It was frustrating that we drove an hour to get to the dealership on a Saturday to look at a vehicle that was listed on the website. Unfortunately, the vehicle we were interested in was being driven by an employee so we could not look at it on Saturday. The person driving the vehicle could not be reached so we had to come back the following week. We ultimately bought that vehicle but it would have been a better experience if it had been available to look at on Saturday. Otherwise it was an awesome buying experience.
Cygi Ramirez
Mr. Jeff Sanders is absolutely THE BEST—he’s very professional & knowledgeable on his trade. My experience in purchasing/financing my first car was seamless! Thanks, Sir Jeff! And the whole team ofc! One very happy customer here💯
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Thank you for reaching out. At Serra Subaru, we are committed to safety and cleanliness. You can count on us to ensure our guests are comfortable while they are at the dealership. We are here to help and would welcome your business. Thank you!
Our shuttle service runs from 8am - 5pm daily. Your service advisor can help you get shuttle service during the check-in process.
Our waiting area features comfortable seating, a TV to allow you to catch up on the news, free coffee, water, AND wifi!
We do! We have several name-brand tires for you to choose from, depending on your needs. Our Service Advisor can help you determine what is best and schedule an install and determine if an alignment if needed.
This is dependent on the make and model of your car and can range from $75-$400 per key. Best to call our Service Department for your specific vehicle's key price.
The engine service indicator light can come on for many reasons. What's most important is that you call us and schedule an appointment so that we can diagnose the situation. Although you may not feel, hear or see a change in your vehicle's performance, there may be an issue that will only get worse the longer you wait to have it checked.
As long as the weather is cooperative, we'll include a complementary car wash with your service.
We offer low cost rentals. Depending on the extent and nature of your repair, these may be complimentary. Our fleet size is Limited, so, when you make your appointment for service, let the service advisor know if you wish to have one. We also offer free shuttle with service within the Champaign-Urbana-Savoy area.
We are closed Sunday, but our Parts Department is open Saturday from 8:00 am to 4:00 pm.
Yes, from 7:30 am to 4:00 pm.
Absolutely. As a Subaru dealer, we offer genuine Subaru replacement parts and accessories, installed by manufacturer certified technicians.
Easy! You can call us at 217-203-1074 or use the service scheduler on our website!
We can help find the right program for you. Use the finance application on our website to send us the basic information we need. We will follow up and walk you through the steps necessary to complete your purchase.
If you have a leased Subaru, you can bring it to us as you reach the end of your term, and we'll take you through the process of turning in your vehicle and selecting a new one!
It depends on the make, age, and mileage of the car. Subaru's factory warranty is 3 years/36k miles comprehensive, 5 years/60k miles powertrain from new. Subaru Certified Pre-Owned vehicles have powertrain coverage for 7 years/100k miles from new. We can help you determine whether any used vehicle in our inventory has any remaining factory warranty. Most of our used vehicles are eligible for optional extended service contract coverage.
Test drives are generally 15-20 minutes long. If you would like to take the vehicle for a longer period, our sales team can arrange the details with you depending on availability.
Subaru Certified Pre-Owned vehicles must pass a more rigorous and detailed mechanical and cosmetic inspection, as specified by the manufacturer. In turn, Subaru extends the Powertrain warranty coverage out to 7 years/100k miles from new. The Subaru CPO vehicles on our lot represent the cr��me de le cr��me of our pre-owned inventory.
We sure do. There are a few extra steps in the process when selling a vehicle to an out-of-state buyer, but we'll walk you through it.
An appointment is a great idea, especially if you're coming in to see us on a busier day, like a Saturday afternoon. However - we're always here, feel free to stop in and a member of our team will help you!
You sure can! We help folks in this situation nearly every day. We'd like to say its because we're extraordinary at what we do, but it's really a routine process. There's no need to keep driving that old car until you've paid it off. Bring it in, and we'll help you trade it for the new Subaru or pre-owned vehicle of your choice.
No car, truck, van, or SUV is too old. If it has 4 wheels, a title, and can be plated for driving on public roads, we'll almost certainly trade for it if you can get it to our lot. We like surprises, so bring us whatever you have.
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