Serra Buick GMC

Category: Buick dealer

Address: 1404 N Dunlap Ave, Savoy, IL 61874, USA

Phone: +12173527901

Opening hours

Sunday: Closed

Monday: 8:30AM–7PM

Tuesday: 8:30AM–7PM

Wednesday: 8:30AM–7PM

Thursday: 8:30AM–7PM

Friday: 8:30AM–7PM

Saturday: 9AM–5PM

Reviews

Carrie Johnson

Oct 21, 2022

They got my vehicle in very fast and were very thorough. Very pleasant staff .

Calli Robinson

Oct 18, 2022

Dwaine had me in and out in an hour, got my car aligned, and told me what was going to be needed soon for my car. Gimer Approved. Best Service Hands Down! ✔️

Antonio Garcia

Oct 18, 2022

Friendly

Randy Ray

Oct 18, 2022

George does a good job but I think that all of the electronic upgrades ( booking appt on line, signing in with i pad) and all of that stuff has taken away from the conversations that used to happen. I asked to have a rear wiper blade put on and it didn't happen- not sure whether I put it on the on line version or not. Just seems like they are pushing people through

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Questions & Answers

Do you offer a shuttle service?

Serra Buick GMC | Oct 24, 2020
Serra Buick GMC | Oct 24, 2020

Our shuttle service runs from 8am - 4pm daily. Your service advisor can help you get shuttle service during the check-in process.

Do you have a waiting area with wifi?

Serra Buick GMC | Oct 24, 2020
Serra Buick GMC | Oct 24, 2020

Our waiting area features comfortable seating, TVs to allow you to catch up on the news, free coffee and water + wifi!

Do you sell tires?

Serra Buick GMC | Oct 24, 2020
Serra Buick GMC | Oct 24, 2020

We do! We have several name-brand tires for you to choose from depending on your needs. Our Service Advisor can help you determine what is best and schedule an install and determine if an alignment if needed.

I lost the key fob to my car... what is the average cost of getting a replacement?

Serra Buick GMC | Oct 24, 2020
Serra Buick GMC | Oct 24, 2020

This is dependent on the make and model of your car and can range from $75-$400 per key. Best to call our Parts Department for your specific vehicle's key price.

My 'Service Engine Soon' light is on. What do I do?

Serra Buick GMC | Oct 24, 2020
Serra Buick GMC | Oct 24, 2020

The engine service indicator light can come on for many reasons. What's most important is that you call us and schedule an appointment so that we can diagnose the situation. Although you may not feel, hear or see a change in your vehicle's performance, there may be an issue that will only get worse the longer you wait to have it checked.

Will you wash my vehicle before pick-up if I get it serviced at your store?

Serra Buick GMC | Oct 24, 2020
Serra Buick GMC | Oct 24, 2020

Yes, we have complimentary washes available.

Do you have loaner vehicles if I have to leave my car for service?

Serra Buick GMC | Oct 24, 2020
Serra Buick GMC | Oct 24, 2020

We do, however they are generally scheduled in advance. When you make your appointment for service, ask about a loaner and we'll see what's available.

Is your parts department open on the weekends?

Serra Buick GMC | Oct 24, 2020
Serra Buick GMC | Oct 24, 2020

We are closed Sunday, but open M-F 7:30-5:30 pm and Saturday 7:30-4:00.

Is your service department open on Saturday?

Serra Buick GMC | Oct 24, 2020
Serra Buick GMC | Oct 24, 2020

We are closed Sunday, but open M-F 7:30-5:00 pm and Saturday 7:30-4:00.

Do you sell genuine OEM parts? I don't want to use aftermarket parts on my car!

Serra Buick GMC | Oct 24, 2020
Serra Buick GMC | Oct 24, 2020

Absolutely. As a Buick GMC dealer, we use only genuine manufacturer parts, installed by manufacturer certified technicians.

How do I schedule a service appointment?

Serra Buick GMC | Oct 24, 2020
Serra Buick GMC | Oct 24, 2020

Easy! You can call us at (217) 352-7901 or use the service scheduler on our website!

Can I send a credit app before visiting if my credit isn't good?

Serra Buick GMC | Oct 24, 2020
Serra Buick GMC | Oct 24, 2020

We can help find the right program for you. Use the finance application on our website to send us the basic information we need. We will follow up and walk you through the steps necessary to complete your purchase.

Can I turn my leased vehicle in at this dealership?

Serra Buick GMC | Oct 24, 2020
Serra Buick GMC | Oct 24, 2020

If you have a leased Buick GMC, you can bring it to us for lease turn-in and we'll take you through the process of turning in your vehicle and selecting a new one!

Are used cars covered by the factory warranty?

Serra Buick GMC | Oct 24, 2020
Serra Buick GMC | Oct 24, 2020

If a pre-owned Buick GMC vehicle has passed the Certified Pre-Owned inspection requirements, it will have a Buick GMC warranty. Some items and components on late model vehicles with lower miles may still be covered under the original manufacturer warranty.

How long can you take the used vehicle for a test drive?

Serra Buick GMC | Oct 24, 2020
Serra Buick GMC | Oct 24, 2020

Test drives are generally 15-20 minutes long. If you would like to take the vehicle for a longer period our sales team can arrange the details with you depending on availability.

What is the difference between used and certified pre-owned?

Serra Buick GMC | Oct 24, 2020
Serra Buick GMC | Oct 24, 2020

Certified Pre-Owned vehicles have gone through a rigorous inspection, required by the manufacturer, to achieve "Certified" status and warranty. We will certify Buick GMC vehicles as we are a Buick GMC dealership. Pre-owned vehicles from other brands receive a complete inspection and reconditioning from our service technicians prior to being available for sale. Whether you buy a Certified Pre-Owned or pre-owned/used vehicle, you can trust that we will help you find a safe and reliable car that fits your needs!

Do you deal with out of state buyers?

Serra Buick GMC | Oct 24, 2020
Serra Buick GMC | Oct 24, 2020

We sure do. There are a few extra steps in the process when selling a vehicle to an out-of-state buyer, but we'll walk you through it.

Do I need to make an appointment for a test drive?

Serra Buick GMC | Oct 24, 2020
Serra Buick GMC | Oct 24, 2020

An appointment is a great idea, especially if you're coming in to see us on a busier day, like a Saturday afternoon. However - we're always here, feel free to stop in and a member of our team will help you!

Can I trade in a vehicle if I still owe money on it?

Serra Buick GMC | Oct 24, 2020
Serra Buick GMC | Oct 24, 2020

You sure can! We will walk you through all of the steps to trade-in and pay off your previous loan or lease during the purchase of your new vehicle.

Do you take older vehicles in on trade?

Serra Buick GMC | Oct 24, 2020
Serra Buick GMC | Oct 24, 2020

We will evaluate your vehicle and provide you a trade-in value regardless of the age of the vehicle. It takes about 30 minutes to get you a trade value.

Is 303 s. Neil building old sight of service buick ?

Kelly Anderson | Oct 25, 2018
Ben Smith | Oct 25, 2018

The old address was 100 Carriage Center. Its where Scotty's Brewhouse is

How long is your service area open?

Mike Wonderlich | Oct 25, 2018
Ben Smith | Oct 25, 2018

Today?

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