Red Lobster

Category: Seafood restaurant in Regency, Jacksonville, FL

Address: SQUARE MALL, 416 Commerce Center Dr NEAR, Jacksonville, FL 32225, USA

Phone: +19047277460

Opening hours

Sunday: 11AM–9PM

Monday: 11AM–9PM

Tuesday: 11AM–9PM

Wednesday: 11AM–9PM

Thursday: 11AM–9PM

Friday: 11AM–10PM

Saturday: 11AM–10PM

Reviews

Priscilla Castro

May 22, 2022

Despite all the shortages of staff workers with these restaurants, I have to say Red lobster handled it pretty well. We had an excellent waitress who was absolutely fabulous. Although she was overwhelmed she made sure to come check on us whenever she could to make sure that we were okay and we were happy with our meals which we were. I would definitely go back.

Beth Scott

May 2, 2022

We went as a large group with a child. No highchair, no kids menu, crayons offered. The bread did not come out until after the food was served, we had to ask. The food was very overdone. Lobster crispy and hard, chicken tenders to hard and dry to eat. This was very disappointing as we had liked to ear here. But this is 2 in a row, plus last week they messed up and didn't seat our large party but seated another group instead. So real bummer. :( corporate needs to address the issues here. 2 star because I liked the chain. 1 for last 3 visits.

J D

Mar 12, 2022

Managers have no respect for the customers or their time. Got a message that food was ready and waited for an additional 30 minutes for food to be brought out. Waited a total of 95 minutes for a single appetizer. The manager had no care as to apologizing or explaining the situation. I would never recommend this location to anyone. If you value your time, don’t go here.

R. Bentley

Jun 26, 2021

Chaz was my waitress and she was super attentive to my needs and made sure everything was right. It's not her fault that the fried trout I ordered was very wet between the fish and the skin, I did eat half of it before I couldn't stomach anymore. I guess it was the cocktail sauce I put on it that was blinding me to the oily, watery taste? But, overall this is a very clean restaurant great staff and quick service! I recommend this to anybody that wants to bring their selfies and or their family and friends for a good time. Very decent prices too. It wasn't even crowded at lunch time which it should have been.

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Questions & Answers

Danielle Best Waitress In There ,Definitely Reminded Me Of Why I Love Red Lobster!! I Will Definitely Be Back.

Brandon Biagas | Jun 26, 2018
Erik Watkins | Jun 27, 2018

Always good service

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What are the Covid safety practices like here?

People are asking | Jun 25, 2021
Professional Mobile Notary Services LLC | Jun 26, 2021

This place has great distances for guest. The service was great for fewer guest.

What safety precautions is this location taking to prevent the spread of COVID-19?

Red Lobster (Owner) | Jun 25, 2021
Red Lobster (Owner) | Jun 26, 2021

We have always had robust quality assurance and safety standards in place and continue to follow guidance set by the CDC as well as our Total Quality and Food Safety Team. As a result of COVID-19, we have reinforced our standards and added new preventative steps, including all employees wearing masks or face coverings, everyone completing a wellness check, including a temperature check, upon arrival to work and frequent use of disinfectant. For our guests, in addition to providing hand sanitizer stations around the restaurant, we are also minimizing touch points, including single-use menus and QR code-enabled menus and pay-at-the-table technology.

Does this location cater?

Red Lobster (Owner) | Jun 25, 2021
Red Lobster (Owner) | Jun 26, 2021

To place a catering order, click “Catering” on our website or call the restaurant directly. Red Lobster Rewards members may also order catering by using the My Red Lobster Rewards App to connect online or calling the number indicated on the app. We partner with ezCater’s delivery team to fulfill catering delivery orders. We’re confident that ezCater will provide quality service for our guests, at the most possible locations.

Does this location offer any specials?

Red Lobster (Owner) | Jun 25, 2021
Red Lobster (Owner) | Jun 26, 2021

Get a different Daily Deals, every day of the weekday! Such as our Endless Shrimp Monday or Steak and Lobster Wednesday. Visit our website and click “SPECIALS”, to view all deals.

Is there a Customer Loyalty program?

Red Lobster (Owner) | Jun 25, 2021
Red Lobster (Owner) | Jun 26, 2021

My Red Lobster Rewards is a rewards program that lets you earn points toward rewards. And yes, it’s 100% free. You’ll earn 1 point for every $1 you spend on a meal at Red Lobster (with certain exceptions), and you’ll get a tasty reward every time you hit 125 points. Trust us, if you love seafood, those points add up fast. For more information, visit our website and click “REWARDS”.

Does this location have curbside pickup?

Red Lobster (Owner) | Jun 25, 2021
Red Lobster (Owner) | Jun 26, 2021

You may pay ahead and select curbside pickup when you place your order. Then drive up to one of the designated curbside pickup parking spots at the restaurant where you placed the order, and call the phone number indicated on the sign at the parking space to let the restaurant know you have arrived. A Red Lobster employee will bring your order hot and fresh to your car.

Does Red Lobster accept olive garden gift cards

Doug Chambers | Jun 25, 2020
Farileyme Farileyme | Jun 26, 2020

Look on the back of your card. And see if they are in the same club. If they are in the same club. Then yes they do. I just Google everything online in know red lobster is in a different club. But Oliver garden is in a club with i breeze Bahama, Eddie v's and longhorn steak house. And so on.

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What specials do you have on Tuesdays?

Desma Herrick | Jun 26, 2018
Deebo B | Jun 27, 2018

They have multiple selections with spicy foods in it you would have to call them

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When does all you can eat shrimp end

michell wiliams | Jun 26, 2018
Drena G | Jun 27, 2018

Oct 18

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