Tim's Computers Inc

r spano

Great staff. answered all my questions and sold me the internal SSD I needed at a generous discount. definitely coming back when I need more PC accessories. lmao @ Karens giving one star reviews for the shop being "disorganized." drown, simps. #CordLife

Tia J

I took my laptop to be repaired because my keyboard wasn’t working. After 2 weeks of no contact, I called to check on things. The repair guy said that my laptop would be ready the next day. I went in 2 days later and my laptop was not ready. The manager was full of excuses and unapologetic however he did promise to call me the next day with an update. The next day he called me stating that they figured out what was wrong however they’d need to wipe my laptop clean. I’m not in the position to purchase another of the same value and I felt like this was my only option so I gave them the go ahead to do so. The next day the manager called me again informing me that the keyboard still wasn’t working but that I could hook up a separate keyboard and mouse. Today I went to pick my laptop up and they informed me that it would be approximately $200 for “fixing” my laptop and that I could pay additional money for a keyboard/mouse from them. I felt as if though my laptop wasn’t fixed seeing as my keyboard isn’t working. I actually feel as if though I’m leaving with less considering that my laptop has been wiped clean. While I appreciate the attempted help, because I still have the initial problem, I informed the employee that I wouldn’t be paying because my laptop is not fixed. Then I took my laptop and left. The manager called me and left a voicemail saying that he didn’t appreciate me not paying and that he’d like me to come back and pay because they fixed it by providing me a solution that works (the separate keyboard and mouse that they wanted me to pay additional money for). I feel like paying $200 for a laptop that wasn’t fixed is clown behavior. Additionally, during every occasion that we spoke, the manager made sly comments about how the repair guy was working overtime and losing sleep to try to figure out a solution. I feel like he was trying to emotionally manipulate into paying when my issue was never fixed. My keyboard is not fixed.

Robert LeBlanc

Horrible service. Dishonest people. Lies continuously. Very disorganized. Rip off ! Don't be dumb ! I made a huge mistake. Get away from there. No warranty. I will take my loss of $1300 as a lessons learned. 5 months later - I sent my computer directly back to Lenovo for replacement. They sent the same one back and informed me that it was never set up correctly (imaged) for use. Whatever that means. I would have kept spending useless money for useless service at Tim's. I have not had any trouble at all since Lenovo repaired their destruction. DON'T DO IT. Stay away from Tim's.

Guy Cupit

Great!!!!!!!!!!!! Will be back!!!!!!!!!