KeyBank Center

Category: Arena in Buffalo, New York

Address: 1 Seymour H Knox III Plaza, Buffalo, NY 14203, USA

Phone: +17168554100

Reviews

Todd Haines

Oct 23, 2022

High food prices. Seats are old but good view all around

Jeff Fechter

Oct 23, 2022

Nice arena, too bad it was half empty

Brendan Cornelissen

Oct 16, 2022

Great seats, free parkingon the street, a little old in the concourse

Frank Laurri

Oct 16, 2022

This place has upgraded amazing since I was younger. Went to the goo goo dolls concert recently, variety of food is nice, easy navigation for seats, great events. Go sabres!

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Questions & Answers

Is it better to go to the box office to buy tickets

John Ducharme | Oct 24, 2018
nicholas hossfeld | Oct 24, 2018

If you go to the box office there's no additional fees, so in that sense yes. But it kind of depends what you're trying to see and how popular it is

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Why is the online ticketing system so inefficient and unreliable? We are unable to retrieve or even print concert tickets.

bob caygeon | Oct 24, 2019
Irmgard Upmanis | Oct 24, 2019

If there is enough time, I get my tickets mailed to me. As for the ordering, I have had problems, too. Maybe try contacting the venue directly to discuss this.

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Do special event trains run later than normal if event goes overtime

Maurice Boucher | Oct 24, 2019
Charles Heintz | Oct 23, 2020

Yeah.

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Does the arena accept Canadian Money?

Alyssa Scholes | Oct 24, 2019
Carmen Falzone | Oct 24, 2019

They do. Use the card better than cash is better exchange rate!

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Is it possible to buy a hockey ticket a week before a match in the keybank center?

Andrew | Oct 24, 2019
Donald Mcarthur | Oct 24, 2019

You can buy tickets the day of

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Will I receive a physical ticket from them if I go out and buy it there in person?

Sam T. Instagram | Oct 24, 2018
Chris Grant | Oct 24, 2018

Yes

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is there free WiFi?

Nanci Laroche | Oct 24, 2018
Charles Heintz | Oct 23, 2020

There IS free Wi-Fi during games/shows.

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lap child - need a ticket?

Belinda Wilcox | Feb 25, 2022
Barney Klimeck | Mar 27, 2022

The event has total control over tickets and prices. Call the box office directly and ask before you buy your tickets 🎫

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where else can I pick up Justin Timberlake tickets other than key bank box office (bflo ny)

Debbie Brophy | Oct 24, 2019
Tom Newton | Oct 24, 2019

I just used Vivid seats and worked excellent.. very happy with them

What are club seats like at a Sabres game? looking at getting tickets for 2 adults & 2 small kids but I dont know if sitting in the club (200) section is best or if we should just get cheap 300 section seats? Kids are 2 & 4.

Lydia Chuchla | Oct 24, 2019
Honky Tonk Guy | Oct 24, 2019

Club seats are nice, don't leave your kids, family is what Buffalo is built on. Download an app called Game time, get amazing deals on sabres tickets for family!

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Is there a lost and found

SubaruKid 13 | Oct 24, 2019
Honky Tonk Guy | Oct 24, 2019

Yes

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How much will the tickets cost

shyquan lewis | Oct 24, 2018
Mark Hoerner | Oct 24, 2018

For what event

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Can tickets be scanned off phone? Or do I need the paper ticket?

Julie Clark | Oct 24, 2018
Sandy Reil | Oct 24, 2018

Yes.

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Tickets for The Eagles say no cameras or video equip. Does this include a cell phone?

charla yacono | Oct 24, 2018
Sandy Reil | Oct 24, 2018

No

Does the venue have free public wifi

Mike Burtoo | Oct 24, 2018
Steven Michalski | Oct 24, 2018

yes

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Anyone know when the gates open tonight?

Timothy McVeigh | Oct 24, 2018
Jos Green | Oct 24, 2018

Gates open an hour and a half before the game you can get to your seats an hour before the game usually

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Can u bring in a flask for a sabres game

Chris Miano | Oct 24, 2018
Lou Fasolino | Oct 24, 2018

Throw them off by bringing a fake gun and the flask will slide through

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Is the ticket office open today

dorene myers | Oct 24, 2018
Linda Altmann | Oct 24, 2018

Don't know, I'm from Montréal QC. Go on the website. 😀

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Can I bring binoculars too a concert

Daniel Barren | Oct 24, 2017
S S | Oct 24, 2017

Yes

Are there any bars near arena? I'm thinking of a bar called Iron Pig....

Karen Obrien | Apr 26, 2022
Beth Conolly | Apr 26, 2022

Karen, there are lots of bars in the area. Labott House, Southern Tier etc.

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What are the guidelines for lining up early for a show if I have General Addmission tickets?

M J | Feb 25, 2022
Wayne Allison | Feb 25, 2022

As Long as you are jabbed they will let you past the outer entry door.

Do you have to show proof of vaccines to attend a show?

LINDA TOAL | Oct 23, 2021
Vincent LaPiana | Oct 23, 2021

Yes

Can there b a hockey game same time as a concert

David Ashe | Oct 23, 2021
Chris D Mack | Oct 23, 2021

not at the same time. not possible

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Do you have to have proof of covid shot to get in to a concert ?

Karen King | Oct 23, 2021
Maria D | Oct 23, 2021

That was what they were doing there a few months ago but I don't know if they have since changed their policy.

if i have a conceal carry permit, can i carry at key center

Mariah Mergler | Oct 23, 2020
Brian Marciniak | Oct 23, 2020

100% NO. In fact in any big arena in New York you are not allowed

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What hours is it open? I wanted to stop in to buy some tickets for an upcoming event

Steve Wagner | Oct 23, 2020
ARTIE Cee | Oct 23, 2020

Opens at 10am mon through fri.. But best to get them online

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What company does security for sporting events, concerts and other events at Keybank center Are they hiring

Michael Davidson | Oct 23, 2020
Catherine Bigaj | Oct 23, 2020

I'm not sure. You can try calling the center to see if they can give you the security company's name. Sorry I couldn't be more helpful

Where is will call at arena

Kathy Kumro | Oct 23, 2020
Joseph Perillo (JoeFromBuffalo) | Oct 23, 2020

Yes I believe so

Is there elevator and scooters for handicapped people

A Google User | Oct 23, 2020
NYGR8199 | Oct 23, 2020

Elevators and escalators, but no scooters. If need be they can provide young adults/children with auditory sensory bags which assist children with autism. I believe they are available at Guest Services, you just need to show proper ID to borrow them throughout the event. They come with fidget spinners, noise-reducing headphones Etc. I hope this helps

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are you open now

christine conrad | Oct 23, 2020
Crystal Owens | Oct 23, 2020

You can call

are you allowed to bring in a portable oxygen tank that is medically required for an individual

rich allen | Oct 23, 2020
meaghan needle | Oct 23, 2020

I'm sure they would. I have seen people in Rochester with them in the Blue Cross Arena (same people running it). I would check with security just in case.

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Will there be handicapped seating available on Oct. 19th at 3:00 and will the Metro Rail Special Events station be an available stop?

Michelle Balk | Oct 24, 2019
Major Nilla | Oct 24, 2019

I don't see why there wouldn't be handicapt seating. Not so sure on the rail stop. I would check with the rail service.

How many hotels are close by?

kczyrka | Oct 24, 2019
Susan K | Oct 24, 2019

There are several near the arena. Just google it.

Does anyone know if the box office is open during July for tickets?

Hermine Posluns | Oct 24, 2019
Kerri Jensen | Oct 24, 2019

I'm not sure i got mine through event tickets center

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How can I buy buffalo bandit season tickets for next year? Do they offer multi game pack if I can only go to some games?

William Connelly | Oct 24, 2019
Toni Beltrano | Oct 24, 2019

Contact the box office. I don't attend sporting events there.

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Does the arena suck just like the team?

Kevin Coughlin (Billsfan78) | Oct 24, 2019
Elizabeth Franklin | Oct 24, 2019

It is a beautiful, modern, spacious arena with a large variety of food counters, including beer, sodas and bottled water. There are three levels of seats. Level three isn't recommended....too far away from the action.

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What you cant bring in the arena

Patricia Sieczkarski | Oct 24, 2019
Abomination Gaming | Oct 24, 2019

Anything big and bags needs to be checked when I went for a concert. Amy weapons arent allowed obviously. Did this help you?

does it really cost 48 $ to park or am I miss reading

Deven Stanard | Oct 24, 2019
312Liljaz | Oct 24, 2019

It cost 20 when i was there.

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Can I bring in an umbrella

Chelsey Glendenning | Oct 24, 2019
Nina Metzger | Oct 24, 2019

I do not think so. They may have a place to check it though.

Is it better to come to the box office to purchase Cher tickets? Or can you call me, and I will purchase a ticket from you over the phone?

Sandy Roemer | Oct 24, 2019
Gene Ciaudella | Oct 24, 2019

Box office or online would be easier

can we bring in a bottle of water to the frozen four games?

Jack Eisenbach | Oct 24, 2019
James Wistner | Oct 24, 2019

Not sure because the NCAA has their own rules

What time do they start to let people in for the Justin Timberlake concert???

Scott Iles | Oct 24, 2019
Shelby Southworth | Oct 24, 2019

Doors at 630

Hello I was wondering where we would park?

Stevie 1973 | Oct 24, 2019
T Bo (Specterman74) | Oct 24, 2019

There are plenty of surface lots and parking ramps nearby.

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are purses allowed at the Ariana Grande concert tonight?

Buffalo Vascular Care | Oct 24, 2019
Steven Audin | Oct 24, 2019

They were allowed at Sabres game on St. Pattys day. They were going through the purses before you were allowed in

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Is there handicap seating inside the arena? How do I go about getting tickets?

Debbie Chestnut | Oct 24, 2019
Zack McConnell | Oct 24, 2019

Yes there is. Best way is the website, depending on what kind of event it is.. keybankcenter.com

What time do the Keybank arena doors open?

Derek Bastien | Oct 24, 2019
Zack McConnell | Oct 24, 2019

Usually an hour before the start of an event

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What time do gates open for games

Susan Corbett | Oct 24, 2019
Phil Cable | Oct 24, 2019

Usually 1-1.5hrs before gametime

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Is vivid seats reliable for buying tickets? anybody have any problems getting into a game or anything with these tickets?

Alyssa Scholes | Oct 24, 2019
GT Stratton | Oct 24, 2019

Vivid is great for buying tickets. I haven't had any issues getting into events with their tickets.

What age restrictions are there for Sabres games?

Debra Cygan | Oct 24, 2019
Alexis Knight | Oct 24, 2019

None

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What time do the door open up for Concerts

paul sporer | Oct 24, 2019
OneCanadianGoose | Oct 24, 2019

Depends on when it starts but usually 1-1.5 hours before

Friend going to the Michael Buble concert on Feb 27, for her birthday. Is there anyway to have Michael say happy birthday to her.

Kim Mitchell | Oct 24, 2019
Mike Green | Oct 24, 2019

Um, more than likely no...be really lucky...

What about smoking

Gregory Pratt | Oct 24, 2019
Joey C | Oct 24, 2019

No smoking inside!

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Hey ya'll question. I'm looking to attend for the Justin Timberlake concert in April and I want to know where is the closet hotel near there and what is the name of it?

Likkle bit | Oct 24, 2019
Love Life | Oct 24, 2019

Marriott hotel is A block away you probly be walking with a lot of people be safe and have a great time

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Do kids under 2 go free and sit on lap?

Tom Sproull | Oct 24, 2019
Love Life | Oct 24, 2019

I'm not sure I paid for my four-year-old but he sat on my lap the whole time

Is the Bandits game still on tonight with this winter storm coming?

Vernon Tipaldos | Oct 24, 2019
Seth Minerva (Ganner) | Oct 24, 2019

well the news stations don't say anything and the website doesn't say anything and they're still selling tickets so I'm going to say the game is on until you find out otherwise

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For a Keybank Parking Pass Section P Ramp1 ....What street is the enterence?

Connie Gibbons | Oct 24, 2019
Amy Welker | Oct 24, 2019

It should say on the ticket.

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Box office hours?

kimberly beeghley | Oct 24, 2019
kimberly beeghley | Oct 24, 2019

Ty

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How do they make concerts

Israylin Gervacio | Oct 24, 2019
Shawn Janas | Oct 24, 2019

What do you mean?

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When does the tickets go on sale for disney on ice

dorene myers | Oct 24, 2019
dorene myers | Oct 24, 2019

At the key bank center box office

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I have a ticket dated for dec 1 between bandits and Toronto rock can I use it for tonight's game between the same teams dec 2i

Robert Grimaldi | Oct 24, 2019
Robert Payton | Oct 24, 2019

I don't think so

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What's the approximate price of an adult Sabres Sweatshirt?

Drew Bartelo | Oct 24, 2019
Chris Kivi | Oct 24, 2019

Nhl dot com shows $55 on sale

Keybank center box office hours on dec 24/18

Greg Nurse | Oct 24, 2019
Big d | Oct 24, 2019

Check there hours on the web site

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Where should we have dinner ahead of the game

terri molloy | Oct 24, 2019
Brian Barrey | Oct 24, 2019

Dinosaur, can't go wrong

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What wwe ppvs have been here in the past.

Robert Gattis | Oct 24, 2019
Justin jeffords | Oct 24, 2019

Fully loaded 1999, great American bash 05, Armageddon 08, night of champions 11 and battleground 13

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What are the box office hours..

Angelica Peck | Oct 24, 2019
Nicole George | Oct 24, 2019

Mon-fri 9am-5pm Saturday 9am-2pm Sundays closed On event nights theyre opened till the end of the event.

Does lyft have a pickup area like they do at new era field

John Nietopski | Oct 24, 2019
Alain Simard | Oct 24, 2019

Yes

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Any nice movie theaters near the arena?

Edward Cook | Oct 24, 2019
Mike J | Oct 24, 2019

AMC Market Arcade 8 very close, great restaurants in that area as well

Can I upgrade my seats to floor seats?

Larsheffer | Oct 24, 2019
Bonnie Zimmerman | Oct 24, 2019

No

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If I’m an employee of the key center do I get discount on tickets

JAYDA Vynetta JUSTINE HOWIE | Oct 24, 2018
Janice Weigold | Oct 24, 2018

I have no idea if employees receive any benefits.

Do you do field trips for small groups of high school Entrepreneurial students?

Sue Raichilson | Oct 24, 2018
Robert Lis | Oct 24, 2018

Don't know if they do

Parking near Keybank?

Peter Hunold | Oct 24, 2018
BBAJake | Oct 24, 2018

Yep, 2 attached parking garages and many public lots within 2 min walk.

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Where can I see prices for Cher concert for April 26th 2019?

Melanie Hulick | Oct 24, 2018
Robin Robin | Oct 24, 2018

Log into one of the tickets websites and you can make an email alert when tickets go on sale

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It's raining. Are you allowed to bring in umbrellas?

David Carra | Oct 24, 2018
Mike Pici | Oct 24, 2018

Depends on the event

Can a purse be brought into the venue?

Carolyn Avery | Oct 24, 2018
Melvin Oliver | Oct 24, 2018

Yes my wife bring hers in

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Are the panic at the disco tickets on sale yet?

Olivia | Oct 24, 2018
jim barrett | Oct 24, 2018

I do believe they are..check ticket sites..mpv, Ticketmaster etc

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Are the panic at the disco pray for the wicked tickets on sale yet?

Olivia | Oct 24, 2018
Mary Beilein | Oct 24, 2018

Yes. They went on sale a week ago.

can you bring your own food and water into venue? BAckpacks allowed?

sandra weston | Oct 24, 2018
Anibal Sepulveda Jr. | Oct 24, 2018

No

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How do I get concert news for events at the KeyBank Center.

mathilda fredericks | Oct 24, 2018
Jason Johnson | Oct 24, 2018

It's not a fee if your just looking though.

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Who will go on stage first def Leppard or journey?

Bridie Adamiec | Oct 24, 2018
J Neuhauser | Oct 24, 2018

I read Journey is opening and DL are closing the show in Buffalo.

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Any one know the closest hotels to the Center?

James Kinney | Oct 24, 2018
Wayne Hall | Oct 24, 2018

Harbor center attached to key bank center. Its a Marriot. There also one about 200 yards up the street as well.

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Does a 2 year old have to have a ticket for the WWE event March 25th?

Marcus McCarty | Oct 24, 2018
Tracy Schwartz | Oct 24, 2018

I'm not sure...I've seen many children under 2 there. I just don't know if they have their own seat

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hey this is crusade I'm a new employer I'm trying to reach Tina for the orientation today at 4 I wanted to know if we can dress casual????

Crusade Mcphail | Oct 24, 2018
Kristopher L Roseboro | Oct 24, 2018

Dress casual. Go for it. Me personally always look professional.

How do you get meet and greet tickets to the WWE event March 25th

Bruce Colucci | Oct 24, 2018
Kristopher L Roseboro | Oct 24, 2018

Ask at the ticket booth?

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Are small service dogs allowed in the 200 club level?

Wally Buczkowski | Oct 24, 2018
Michael “Howler” McDonald | Oct 24, 2018

They are allowed

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What are aisle seats for section 322 ?

Daniel Kurek | Oct 24, 2018
STEVEN BADHORN | Oct 24, 2018

The first couple seats along the aisle's

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Is the Elton John concert sold out?

Theresa Wilson | Oct 24, 2018
Robert White | Oct 24, 2018

No

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Motels or hotels near by

wild Animal | Oct 24, 2018
Richard Dickman | Oct 24, 2018

There is plenty of hotels with in walking distance varying prices!

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what time is ticket counter open till?

Jacob Laud | Oct 24, 2018
Pamela Bahny | Oct 24, 2018

Believe til end of event and m-f 9 to 5

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Need to know when can I get tickets for 15.00 that I saw on the news this morning for frozen please help

Denise Warren | Oct 24, 2018
Gary Broderick | Oct 24, 2018

Check their eebsite

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What time do the doors open tonight?

Mary Turney | Oct 24, 2018
Gary Broderick | Oct 24, 2018

Best thing to do is look on their website or call them

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Do you have wheelchairs there that can be used during a event ?

Debbie King | Oct 24, 2018
M.A. Humphrey | Oct 24, 2018

Yes

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How much are suite tickets party of 4

Dominick Schrantz Jr | Oct 24, 2018
Carey Bond | Oct 24, 2018

Sorry but can't help. Attended World Juniors and we bought cheap and moved up

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Will Sweden win?

Fredrick Larsson | Oct 24, 2018
Matthew Chew | Oct 24, 2018

Never, not a chance... ever.

Do u have to buy tickets for kids 2 and under or are they free to the events? Do the specifically need a seat or can they sit on a parents lap?

Robyn Baron | Oct 24, 2018
Nick Pares | Oct 24, 2018

It depends on the event. I can say with certainty that brought my 1 year old to a Sabres game and did not need a ticket.

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Is there heating?

G Joe Mott | Oct 24, 2018
Denise A | Oct 24, 2018

Yes

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Can you eat popcorn there?

User name | Oct 24, 2018
lealah greene | Oct 24, 2018

Yes

Can I bring my 3 year old to a Sabres game without a ticket ?

Lynn McCabe | Oct 24, 2018
Zack Sheets | Oct 24, 2018

Sure your 3 yr. Old can go see them LOSE TO THE LIGHTNING ⚡⚡⚡ without a ticket.

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Are there any hotels within walking distance of the Keybank Center?

A Google User | Oct 24, 2018
DeAnna Fera | Oct 24, 2018

Yes

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Can I bring my 8 year old to the concert

christine wiech | Oct 24, 2018
Terrence Coster | Oct 24, 2018

Yes...earplugs for you little 1 tho👍

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When do the tickets go on sale for Disney on ice

dorene myers | Oct 24, 2018
Mike Szpylman | Oct 24, 2018

On sale now. There are multiple shows. Prices vary based on section you sit.

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What time do the doors open tonight for the sabres game?

Becki Gibson | Oct 24, 2018
Mike Szpylman | Oct 24, 2018

There is a soft open at 530pm. And then a hard open at 6pm. You are not allowed to roam the concourse or enter the bowl during the soft open. 200 level bar and lexus club is accessible during soft open.

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Can you bring a purse into the arena

Susan Ingallina | Oct 24, 2017
Mike Szpylman | Oct 24, 2017

Yes you can bring in a purse in a drawstring style backpack but no other backpacks are allowed diaper bags are also allowed they do make exceptions for people that need medication and have medication inside their bags

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Is the KeyBank centre closer to the bus terminal or airport in Buffalo

Colleen Larabie | Oct 24, 2017
William Elton | Oct 24, 2017

Bus terminal

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What time does the arena open for concerts

Kris Klein | Oct 24, 2017
S S | Oct 24, 2017

I believe it's an hour or so before but varies from show to show

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Can I bring in an empty water bottle into the key bank center

Jennifer Arbour | Oct 24, 2017
Marcus Morreale | Oct 24, 2017

Yes, tell them your diabetic !

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