Kate's Skating Rink

Kingdom Affairs

Look Ive been skating my whole life of almost 40 years. This place "seems" nice but the staff if just ridiculous or maybe just their rules. Let me explain- I take my kids during slow hours which means there isnt many people there. This manager seems to need to find his fulfillment in his job. Every time my kids would stop on the wall to take a quick breather, a member of staff coming marching over to me and my kids in a rude way, snapping "keep it moving!!" ?? Like excuse me? 1. Who are yall snappy at? 2. My kids are normally the only ones on the rink when we go? maybe 2-4 other people. I understand rules and typically have no problem with them even when they dont makes sense but this one reason alone is why I will never come back to this location. I dont bring my kids skating and have fun for management to be snappy all because my kid stops for literally 10 secs on the wall. Like seriously, my youngest is just learning to skate so of course she runs to the wall when trying to stop as she is still learning and every single time she has done it, either this manager or his staff comes running to my kid yelling " keep it moving!!!" now my kids dont even wanna be here- thanks kate for not posting your ridiculous rules at the door and a waste of my time and money- We really appreciated the bullying from your staff today! 😒 edit after management reply- I didn't "take" it rudely- it was just rude- you have huge sign at the front entrance that says "skate at your own risk" - so to scream across the floor "keep it moving" because a new skater is using the wall to stop for literally 2 secs while theres only 3 people on the floor- that isnt safety standards - thats just bad management- we wont be back - 🙄

Linda Barnett

All about the children ,good stuff 👏 Nice Management

Lavonia Bradley

Loved it!

AnnMarie Rogers

This was the worst customer service experience ever. I important phone calls with clients who tried to schedule Appts and the fraud department at PayPal because I had fraudulent active on the business account. The manager Dan was very rude because I walked out multiple times to answer the phone because the music was so loud. I could not hear to answer the phone and resolve the issue for the business and my clients. This was very disheartening to have experience this bad of customers service. I was not treated with respect or integrity. The manager even threatened to take away my children’s skate free passes! This was embarrassing to myself and my children who now don’t even want to skate anymore.