ATM (Trustco Bank)

Michele Davis

Love this bank!! Everyone is so friendly and easy to work with on all matters.

Jerry Clifton

I have been a customer for several years REI customer service I love it

Brenda Dorsey

I have worked with Jocelyn at Trustco Bank numerous times over the years and her closing are seamless every single time, not to mention she is always a pleasure to work with!

Carol Robinson

For the most part I like Trustco Bank, but I have one major issue with them, and that is why I take 3 stars off this review. The people inside the bank are extremely friendly and helpful. As a customer I have always been treated with the utmost respect. They also have the lowest minimum money needed to avoid a monthly service charge. These are the good parts of this bank. My major issue is with the online and mobile banking. They are absolutely HORRIBLE, and they don't work. The mobile App on both Android and iOS look like a child made them 10 years ago. Mobile deposit doesn't work... EVER! This is a huge inconvenience since I travel extensively, and I often need to make deposits when I am out of town. Since there are very few branches in Fl, let alone anywhere else I travel, this means I have to wait to get home, often a month later, to make my deposits. I have called customer service in NY about this many times, and they are always apologetic, however, the apology is empty, as it doesn't fix the problem. The only solution is to mail my checks to the bank, which would take over a week, and could mean the check getting lost in the mail. No thanks... I left a small amount of money in my account, and had to move my account to another bank that offers a better mobile banking experience.