Home Instead

leialana kress

Our family has been blessed with a wonderful caretaker, Latake Walker. She has been a Godsend. She is professional, thorough in all of the duties performed in caretaking my father. She is patient, kind, and devoted in helping him through his daily tasks. Her sense of humor gently provokes a smile on his face while whethering his challenges of dementia. Home Instead has been cooperative and professional every step of the journey. It did take a good month with different workers to find the best fit..all of them were of good character...but my father needed a specific blend. .and we found her!!

John Fletcher

Angel Caregiver Saves Wedding Weekend: If anyone EVER finds themselves needing a caregiver in Charleston, South Carolina, I hope that you are fortunate enough to engage Rachel Horne from Home Instead Caregivers. This past weekend, my brother left his assisted living center in North Texas to attend his daughter's wedding in Charleston, where he give her away to the love of her life. Since my brother no longer drives and needs some assistance, I called Home Instead. I spoke with a most cooperative lady in Anne Morefield, the Client Care Director. She connected me with Rachel. What a blessing! This angel from God - Rachel - met my brother at the airport, took him to the motel, and the next day coordinated his full schedule, including the wedding. She engaged him in conversations that he thoroughly enjoyed, and he was thrilled. Then Sunday morning occurred. His flight left at 8:00 a.m. so he needed to rise by 5:00 a.m. and arrive at the airport by 6:00 a.m. I told Rachel that we would order a cab or Uber, but she would have none of that. "I'll pick him up at 5:30 in the morning and it won't be any problem at all. It's my pleasure," she said. When my brother returned home, he raved and raved about how nice, kind and constantly helpful that Rachel was! God winked at a lot of people this past weekend through Rachel Horne, and I have a feeling that this takes place on a daily basis with her and at Home Instead in Charleston. Her dedication to making sure my brother had a safe and positive experience leads me to be even more caring in serving others. Five stars is not nearly a high enough rating I could give to Rachel and Home Instead, but it's all that Google allows.

AM Darr

Home Instead has been wonderful to work with, from Marketing, Scheduling, Client Care, to Billing, and the caregivers are punctual, reliable, and so, so helpful. Everyone has been flexible and professional, eager to do what it takes when plans have to change. We couldn’t do independent living without Home Instead.

Lonese Lang

I loved working at Home Instead, and I absolutely loved my clients. However, communication can be approved, along with implementation of activities for clients. I was at a home where no one reached out and said Home Instead was dropped and another company would be taking over. It was so embarrassing just sitting there, and on call was not helpful so I just left, there wasn’t a needed for three caregivers to be in one house...I don’t think you should be reprimanded when clients don’t want to do any activities while you’re with them. Some clients just prefer your company. Definitely super hard with certain clients...it was a great experience for me because I only had personal caregiving experience. I’ve learned a lot and would definitely recommend Home Instead. ❤️❤️