Alex Audio Video and Computer Service

Category: Stereo repair service

Address: 4211 Rhode Island Ave N, New Hope, MN 55428, USA

Phone: +17635335377

Opening hours

Sunday: Closed

Monday: 10AM–2PM

Tuesday: 10AM–2PM

Wednesday: 10AM–2PM

Thursday: 10AM–2PM

Friday: 10AM–2PM

Saturday: Closed

Reviews

Landon Vath

Sep 18, 2022

Excellent repair service! Good turnaround time! Highly recommend!

Jack Thomas

Sep 10, 2022

Do not bring your turntables here. Paid $80 up front to get some cables replaced, waited three months with no word. Called several times with no information, only to pick it up to find it had been broken. The power switch no longer works, and there are several scratches that were not there before. The platter will not spin without noticeably scraping against the chassis. On top of that, the cables werent even replaced because they "worked." My turntable is now likely unfixable, and I was refused a refund. Avoid at all costs if you want your things back in one piece. EDIT: In response to Alex's thoughtful comment, those pin sized marks are the screws from the bottom punching through the top of the chassis, not "rub marks." I assure you that overtightening is to blame here. EDIT 2: Looks like Alex deleted their slanderous response, but it basically amounted to blaming me for wanting my turntable back after 2 months, accusing me of damaging it myself, and claiming it was broken when I brought it in. Every step of the way has been incredibly unprofessional with Alex, and I can't not recommend them enough. Stay away. I'm also now out over $400 after having to buy a new turntable. Thanks Alex!

Thomas Walters

Sep 6, 2022

Great place, but would not work on my Kenwood receiver . Sorry, but I brought in a Kenwood 5150 and a parts one. Not a turntable.

CB Andrej

Apr 4, 2022

I had a damaged stereo receiver. Alex looked at and informed me that for the cost to repair it, it would be better to buy a new receiver. He then researched and informed me what and where I could buy a new receiver that would be comprable to what I had.

Thanks! Your review is awaiting moderation.

Questions & Answers

Do You Work on Akia reel To Reel older one from early 70 forward work reverse works play doesn't what is your few to just look at it to see if it worth fixing, Not orginal owner of this machine Thank you Steve Dickens

steve dickens | Apr 25, 2022
Alex Audio Video and Computer Service | Aug 23, 2022

please call with model and ask Sara for answer76345825772pm-5pm

Read More

Looking to have Sony Mega CD/DVD serviced and Pioneer SX-989 receiver (1975 vintage) .. ??

Gordon J. Salisbury | Apr 25, 2022
Alex Audio Video and Computer Service | Apr 25, 2022

call763-5335377ask for Sara 2-5monday-fraiday

My Samsung M# LNT4061F turns itself off immediately when I turn it on and cycles that way for a few minute before it stays on. If I turn it off in ROKU mode, it turns on normally. What's the best course of action, repair or replace?

Dick Andersen | Nov 26, 2021
Alex Audio Video and Computer Service | Dec 26, 2021

we no longer service TVs

Could you guys fix a tascam 244 tape recorder?

Coby Orellana | Oct 22, 2021
Alex Audio Video and Computer Service | Oct 22, 2021

not

I am looking to have a Pioneer SX 980 repaired. Something shorted out in it and one channel is out all the way and the other you can barley hear. can you get the parts to fix this and at what cost ?

joseph sexton | Oct 22, 2021
Alex Audio Video and Computer Service | Oct 22, 2021

yes ,noproblem,we, do not, except ,shipments, until February

Do they repair early 80's boomboxes?

musi shaba | Oct 22, 2020
Alex Audio Video and Computer Service | Oct 22, 2020

not

Can you repair my Magnavox mwd2206 dvd/cd player with video cassette recorder? Just recently when I put a dvd in, it starts and then skips to to vhs, and vic versa? What would a rough estimate to fix, cost me?

Cleo Graff | Oct 23, 2019
Tim | Oct 23, 2019

This is not the right place for that question. Call them directly.

Do they also repair speakers

Brett Strauss | Oct 23, 2019
Tim | Oct 23, 2019

You better call them. I had tt and receiver repaired

What would the charge be for diagnosing my 46" flat screen Mitsubishi tv. When powering on, the led light blinks continuously, but no picture on the screen. I believe the tv is from 2010

Heidi Zaworski | Oct 23, 2019
Alex Audio Video and Computer Service | Oct 23, 2019

you most likely have bad main board. Send me a model number and we can look to see if the main board is available. Most of the time the repair costs exceed the value. Most main boards are in the $250 range and labor is $149 to $170 depending on the model.

Read More

Do you fix crack tv screen?

Sou Yang | Oct 23, 2019
Alex Audio Video and Computer Service | Oct 23, 2019

no not

Read More

Do you repair audio cassette tapes?

Don Bartels | Oct 23, 2018
Alex Audio Video and Computer Service | Oct 23, 2019

nowedonot werepair audiocasettapedecks

Can you fix a TV vcr?

jacob carlson | Oct 23, 2018
Alex Audio Video and Computer Service | Oct 23, 2018

yes call1st and giveusmodel and brand

Read More

Anybody know if Alex Audio does repair work on TEAC equipment? I have a reel-to-reel tape player (vintage 1974) that has a problem. I posted a question to them about TEAC since it wasn't listed in the brands they repair, but have had no response.

Steve Schneider | Oct 23, 2018
Kevin Kuduk | Oct 23, 2018

I'm not sure but if anyone in town can it would be them. They tried to fix my Paradigm sub but had to send it to the factory for a factory obsolete part but still got it fixed.

Do you repair VCRs? The head cleaner tape is no longer doing any good, so I probably need a new head? Samsung VR3607.

Nathan Curland | Oct 23, 2018
William Jackson | Oct 23, 2018

Nathan, your question was posited to a customer, not an Alex service rep. Give them a call.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places