Vue at Embry Hills

victoria mezzogori

Honestly, I spent almost 5 months without air conditioning, they put a portable air unit in me after 2 months, I complained all 5 months and they did nothing, this was in the summer, a month before I left, they fixed the air, for the portable air doubled my utility bill that was only in my room the rest of the house was a sauna, my apartment caught mold from the same air that had leaks, I had to constantly clean, I was patient and cordial with the administration until The last month I left, I asked them why my rent was the same if I was only going to stay 21 days and they did not deduct my almost 5 months of the difference in the bill, the manager speaks rudely to me, she only takes 300 dollars that she considers that it was my expense without seeing the invoices that were given to him 3 months before and I returned them to him already completed 1 month before and he tells me that I should almost be grateful, I tell him to explain that I don't understand, and he scratches a sheet of paper for me throws and then apologizes They treated me so badly, the manager told me that she hadn't even seen the bills because she had a lot of work, I asked them if they could change my apartment because of the heat, they offered me a more expensive one and by the way it wasn't even a quarter of mine The apartment is beautiful but the rents are very expensive for what it is outside, the administration solves problems super late I talk to you from 2 to 5 months or even more, the corridor is always disgusting in summer with the pollen in the corridor it was terrible no they cleaned it and it was for months the yellow corridors I had to sweep my corridor a little because the allergies were terrible, the elevators too disgusting with dog urine there is excrement in the corridor that lasts weeks there are always garbage spills with odors, it only works the gym and It is small, the cinema never served, the meeting room only serves the pool table, the pool does not open the hours that they say, the grills do not work, the security doors to enter the apartments both outside and inside the parking lot do not they serve the gate is damaged and lasts open for days the security cameras don't work either, they damaged my car and they didn't do anything because there was no evidence, they charge an extra for parking and they are always They are disgusting, there are no assigned positions, this was added after my contract, an extra per locker and they leave the packages lying outside the leasing I wish them luck for whoever enters again

Morgan Kayla

Staff is very unprofessional. They changed they changed my quoted price last minute. They are unethical and lack any customer service skills. Very rude and dismissive when questioned about their unethical behavior

Eric Reilly

Have really seen improvement since the new owners came in. The hallways are getting cleaned and the new maintenance guy came and fixed my garbage disposal. Was thinking about moving earlier this year but I'll probably stay now. Can't beat this location and having Kroger next door.

A S

Wonderful place to call home - so nice we are retuning tenants! Location is great, close to 285 and 85 highways. Extremely convenient as it’s directly across the street from a Kroger and Starbucks, as well as restaurants and a popular gym. The Vue team is fantastic including front office, maintenance, and the leadership; all of them are friendly, attentive and customer centric. The grounds are well maintained and has great facilities: professional gym, theatre, lounge, and the pool is available for everyone.