Extended Stay America - Phoenix - Airport

Ash Andis

I am beyond not okay with my stay at this hotel I was forced to check out due to false claims about my service animals and not picking up after them even tho I was. The hotel manager was rude and gave me multiple dirty looks as well as nasty nasty glares and treated me as if I was less than for needing a service animal as well as asking for a room that was on the first floor since the elevator was going to be out and I am mobility challenged and struggle to use stairs and also happen to be blind. I will never be recommending this hotel to anyone there are far better options. I came here in hopes of being able to transition to housing suited for me due to a situation of abuse. I wish now I had used the money instead with another company you aren't getting your moneys worth here.

Bingi Flavia

It was a nice stay. Staff is great especially the manager (i think she is) black beautiful lady. (I didn't get her name) very helpful ! Gave 8t a three star because the sunk to the bathroom wasn't working despite reporting it.

Jennifer Keathly

The room was dirty, no dishes in the room , sheets were wrinkled, the room smells bad and we have 2 full beds not queen beds as advertised. If I did not have to be up in 4 hours I would not to stay here. Very disappointed for a extended stay since we stay at extended stays often and definitely feel like it was a absolutely rip off. I write a lot of reviews and never have left such a bad review.

Neil Mosher

So many reasons to pass on this place. #1. They sell rooms as suites but have nothing in their tiny kitchenettes. No cups, pans for cooking, plates, bowls, silverware. Nothing. Probably worried they will lose everything. #2. No ice machines. Seriously? And ice trays in the rooms with no ice. I can't count how many things this place doesn't provide.