Aspen Dental

Mayank Patel

Dr. Soto, Mgr. Harold, Mercedes and other two techs and front office personnel were absolute pleasure to deal with. Their professionalism and depth of knowledge in their respective field of work was a text book example for other offices to follow. Their work ethics and serving the patient like me with honesty and integrity impressed me and made me believe in their diagnosis and my treatment. I whole heartedly thank them all for taking such a good care for my dental need. They seem to have a great sense of humor as well and made me feel like I had known them very closely even though I visited that office in Estero for the first time. Sincerely, Mayank Patel

joshua pepe

My appointment was at 3:30 because the crown I had broke. The crown that broke was done by Aspen Dental 5 years ago. I was told at the time the crown would last 10-15 years. I arrived early to fill out the new patient paperwork even though I’ve been to Aspen Dental before. Apparently if you haven’t been back In 4 years they consider you a new patient. I wasn’t called back until 4:10. They did X-Rays and the girl that did them was nice and efficient. When I was taken to the room for an exam the hygienist who did it was very hard to understand. She didn’t have an accent it was just hard to understand what she was saying. After the exam I waited for the dentist. He came in for about 2 minutes and approved the treatment plan the hygienist suggested. I was taken to another waiting room and sat for 30 minutes. I was asked to come out and go over the treatment plan, the cost and payment. It was suggested I do a deep clean with antibiotics for the majority of my teeth and that I should do that before getting the broken crown replaced (which was the entire reason I went there). The cost for all of this with insurance was more than I could afford. I asked if there was a more affordable option and the answer was “I don’t think so”. The guy I was talking to suggested a no interest payment plan, but I’m trying to buy a house and taking out a loan for dental work will hurt my chances and let him know that. Then he says “maybe we can deep clean the area around the crown and do the rest later”. Good on him for saying that, but why wasn’t that an option first? I get they’re trying to make money. It’s a business, but come on? My appointment took over 2 hours for a broken crown that was supposed to last 10-15 years and I felt like they were trying to squeeze every dollar they could put of me. I went to a different Aspen Dental for the root canal, crown and cleaning 5 years ago and the experience was night and day different. Maybe they were having a bad day and trying to upsell me, upset me more.

Larry Castetter

My first time at Aspen Dental. Everyone from my first call to set up the appointment to the oral surgeon was great. I plan on making Aspen Dental my new place for all dental work.

Stephanie Medina

Dr. Natal and his staff are amazing! On my first visit I made them aware of my extreme fear of the dentist and from that moment they made sure that I was extremely comfortable every time I came in for work. I needed extensive work done that would require multiple visits. I have had a root canal and a tooth pulled among other things and throughout Dr.Natal has talked me through everything he is doing and is sure to make sure I am comfortable and feeling no pain! His bed side manner is amazing and so are his assistants! Overall I’m happy I found them and would 10/10 recommend!!