Dunkin'

Category: Coffee shop in Estero, Florida

Address: 20290 Grande Oak Shoppes Blvd, Estero, FL 33928, USA

Phone: +12393013784

Opening hours

Sunday: 5AM–7PM

Monday: 5AM–7PM

Tuesday: 5AM–7PM

Wednesday: 5AM–7PM

Thursday: 5AM–7PM

Friday: 5AM–7PM

Saturday: 5AM–7PM

Reviews

Oz Sandoval

Jun 4, 2022

I was here couple times and I don’t know why is always close.service only by drive thru, and service isn’t the best they need more customer service looks like they are doing a big favor to you…

Rick Castellitto

Feb 17, 2022

If I could give 0 stars that would sum it up. Waited at the counter for almost 5 minutes while 4 employees stood around talking. Not a customer in sight but me. When a guy finally left the group to come and help me, he stopped half way to return to the group and finish what he was saying. Obviously employees and management don’t care about customer satisfaction

Stacey Rose

Jan 25, 2022

The staff were pleasant, and the facility was clean. I would have given a 5-star if my favorite drink was on point. Maybe next time.

Lisa Gonsalves

Jul 24, 2021

I ordered ahead on my app, the food was ready when we arrived but coffee was missing. There were several employees standing behind the counter and they all just looked at me. Nobody asked how they could help me, I finally had to to say, “excuse me, can someone help me?” So I got the coffee, then noticed 2 of the 4 sandwiches I ordered were wrong. One was one on a bagel instead of croissant and the other had egg on it when I specifically ordered it without. I had to go back up and flag someone down again, even though they were all just basically standing around talking amongst each other. I asked them to remake one of the sandwiches and when they gave it to me, the girl said here’s your sandwich. Not sorry for the mixup, or sorry for the wait, just here you go… My munchkin assortment was also wrong, I ordered no jelly and got them anyway. Didn’t bother bringing that to their attention! It seemed they were more interested in socializing than working. Most places currently have problems with not enough employees but the issue here was definitely the quality of employees, not quantity. I rarely write reviews, especially bad ones but there were too many things wrong here to overlook it.

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Questions & Answers

What is the phone number. Do they sell ice cream

Diane Bonasera | Jun 18, 2019
Barbara Cavallaro | Jun 19, 2019

No to both

Why so slow on Saturday morning? You need more help.

Brian Pratt | Jun 18, 2019
jose Perez | Jun 19, 2019

Well I’m always Hiring New and friendly People. Come and fill an Application and speak to me Anthony

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