Escape Nail Spa

CHERYL “CAS” SWEENEY

I went to Escape Nail Spa on Saturday with my daughter and granddaughter. The experience was the worse. My granddaughter and I sat next to each other. She had a women and I had a man working on me. I tried talking to the man but he would not Acknowledge me. He was like a robot. I asked him if he liked his job and he replied NO! I noticed the women working on my granddaughter was treating her the same way. I thought maybe they could not speak English but they did. I felt very uncomfortable and did no say another word to the man. I selected the 28 dollar pedicure but by the time I checked out I was up charged without any warning 20. I was surprised but the man working on me did not talk so how would I know of any price increase for gel polish. When went outside to leave my daughter and her friend notice one of my big toes was messed up so I went back into get it fixed. The man went to fix his mistake but again did not speak or look at me a robot. When finished fixing it he said in English how does this look. I told I really cannot see it but how does he think it looks. He said how can you complain it is messed up if you cannot see it. I told him my daughter and friend told me. He grabbed his nail drill and started drilling on my nail with anger. I pulled my foot away and went to front and asked for a refund. The manager tried to make it right by fixing his mistake but the damage was done. They did not offer a refund, a free service next time nothing but a fix and sorry. Our Mother Daughter Day at the Spa had been ruined. The worse upsetting experience. DO NOT GO HERE THEY ARE MISERIBLE AND DO NOT CARE ABOUT YOU. THEY ARE ROUGH. I EVEN HAVE A CUT ON THE TOE THAT WAS MESSED UP. SAVE YOURSELF FROM A BAD DAY AND DO NOT USE THIS SALON.

Jenna Halcomb

Such a nice little place. Two of my friends and I went to get full acrylic sets and we all left very happy! I wasn’t entirely sure what I wanted and ended up defaulting to a plain french tip design. But, Roger who was doing my nails asked me if he could surprise me with one of the nails at no extra charge! He did a very nice design! He did so well and I have no complaints. It was only $50 before tips! Roger was super nice and very easy to talk to. All the staff seemed to get along very well and were welcoming. Everything was very clean as well. I would definitely consider going here again!

Serenity Rodin (Makeup w/ Ren-Ren)

I had a friend who loved this place so I was excited to try it and was extremely disappointed. We had an appointment scheduled days ahead for 6 people and showed up at our time and there were only 3 total workers and only 1 was available. That 1 worker helped 1/6 and then the second person didn't get helped until 50 minutes past the scheduled time. There was a delay for the rest of us to get helped too so one of our party just ended up leaving. The ones who got their nails done, including myself, had a very rushed experience. The nails were done well but there was no conversation and 2 out of 5 ended up with cut up and bloody toes and weren't offered any topical cream whatsoever. Didn't tip. Won't be back.

Bethany Booth

Very good quality nails at a veru affordable price. Super clean! Super friendly! Will continue to go here for my nails.