Rocky Mountain Regional VA Medical Center

Category: Veterans hospital in Aurora, Colorado

Address: 1700 N Wheeling St, Aurora, CO 80045, USA

Phone: +13033998020

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Expert Witness

Oct 22, 2022

I recently needed hospitalization and although I was completely satisfied with Eastern Regional Med Ctr's nursing and medical staff's care and professionalism, what is it with the strong mint smell that permeated my room? On the last day I was there while sitting on my bed so the CNA could take my last vitals before discharge, as the CNA walked by me, a mint spray or mist came from somewhere that coated my head and face. It was strong. Where did it come from? Did it come from the nurse's aide, because I could not see on the walls or ceiling the spray's origin? Why is the mint spray so strong? VA Administrators, patients should not smell a VA facility they were treated, days after discharge. Please adjust your policy and decrease the saturating mint smell that falls just short of being a foul lingering odor in patient's rooms. Thank you.

Mike Hume

Oct 14, 2022

Some of us travel from out of state. Veteran beware. You will be waiting months (6 or more is common) to get your travel pay. They paid a billion dollar more for this facility than planned, but they can pay a Veteran a few hundred dollars in a timely manner. They owe me for my last 5 trips with the oldest claim now being over 6 months. I just changed my PCP today to in the community in my state. I recommend any vet traveling to Aurora for care to exercise your right and leave the VA system.

Izzy Abbass

Oct 7, 2022

I get amazing care at the VA - especially the SCI Clinic and neurology.

Jorge R.

Oct 5, 2022

The mental health clinic has been absolutely awful. I made an appointment 2 months in advance. On the day of my video appointment, I wait in the call for an hour before I decide to call them and they tell me the appointment has been cancelled without even notifying me. Then they tell me I have to wait another 2 months for an appointment when what I need is time sensitive. Since then I have been calling several times in a day where I get no answer and no call back after leaving a message. 10/10 do not recommend. Several calls and voicemails and this place still has not contacted me with some way to help me. I was told they would contact me with some information on how to render this situation fruitful and that was a lie. This a sad facility, way to take care of the people that need your help.

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Questions & Answers

Can you guys please update your call center. It's horrible 😭.

thomas oliver | Oct 22, 2019
Rocky Mountain Regional VA Medical Center | Oct 21, 2021

Hi Thomas, we're sorry to hear you weren't satisfied about your experience with us. Throughout the pandemic we have been experiencing a wave of unusually higher than normal call volume and have actually expanded our call center hours to 24/7 operations and are now available whenever you need something addressed. Additionally, if you would like to make any suggestions on how we can serve you better, please call our Patient Liaisons at 720-723-6766. Thank you for taking the time to offer feedback so we can improve and provide you with the best care possible.

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Why do don't you guys check me in for my appointment when I check in for an appointment? It is because you want to be investigated by the OIG?

J A | Sep 21, 2022
Ced | Sep 21, 2022

Go away Karen. Mistakes happen. OIG doesn't care that the system didn't check you in.

Is the lab open on Sunday

Treneater-Nur C. Horton | Oct 21, 2021
abm s | Oct 21, 2021

Negative

Has anyone been able to reach the travel department? I’ve been calling every other day with no luck.

Madeline Williams | Apr 24, 2022
Barb Dyess | May 24, 2022

They told us all Mileage Reimbursement is done online.

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Can you hire providers and staff who act professionally? Asking if I have a brain, unprepared for my exam, leaving the room and not returning, yelling at me, putting lies into my record as retribution and then I’m unable to have those lies removed.

Linda | Jan 24, 2022
LINDA | Feb 23, 2022

I suggest asking for a patient advocate.

WHEN DID THE NEW HOSPITAL OPEN?

Ron Schmitt | Oct 21, 2020
Trice Kelly | Oct 21, 2020

In July 20018!

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Why don't you have more disability parking spaces?

Ray Rodriguez | Oct 21, 2020
Kathryn Koerperich | Oct 21, 2020

The south patient parking garage is almost entirely disabled parking, and there are people who come around in golf carts to assist as well!

Does the hospital have a mental health ward?

Bryan Neubauer | Oct 22, 2019
J Lane | Oct 22, 2019

Yes. It is located in th3 2 or 3 story building that faces Colfax Avenue. You dont have to have an appointment.

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Where is podiatry clinic?

Steven Opp | Oct 22, 2018
Rob Levasseur | Oct 22, 2018

Building E1. Go in South entrance, take a left, its the first Building on the left. Go down the hallway and ask which clinic it is. There are 3 in there. 1 simply means First Floor. I work in E1 in lodging

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Is there parking for disabled with appointments?

G Murphy | Oct 22, 2018
Rob Levasseur | Oct 22, 2018

Curtis the North ADA compliant parking lot is not next to the labs and Primary Care sir. I highly encourage the use of the SOUTH lot for several reasons: 90% of all clinics are conducted in Building E, less than 100 yds from S. Entrance. Also, all our Volunteers able to assist with wheelchairs, O2, etc, are mainly at S. Entrance. Also S. Entrance is closest to Business Center, Pharmacy, Travel, and the Cafeteria. I do appreciate your posting for Vets, but please verify the accuracy as it is confusing enough for the transition! Thanks so much!

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Is this facility moving?

Carol Wilson | Oct 22, 2018
Alexander Stewart | Oct 22, 2018

Yes. This facility is moving to 1770 willing street aruora colorado. The spelling of the street might not be correct, but the number is.

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What is the county the VA is located in/

Sandra B | Oct 22, 2018
Randolph Fugit | Oct 22, 2018

Denver County

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Nearest hotel To va med center

Parla Parsons-Goehl | Oct 22, 2018
Garrick Hockett | Oct 22, 2018

4685 Quebec

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Tried for appointment. People hang up, calls not returned, conversations garbled, answers "we don't do that". Texts days late. Something is wrong. How do I get around this???? Doctors are good, but, the system is broken.

H Mendelson | Aug 22, 2022
Foster Williamson | Aug 22, 2022

Who are you trying to call?

Whats the er wait?

travis greene | Aug 22, 2022
Jack Phares | Aug 22, 2022

Normally not very long, get there early

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Is there a map of the Wheeling St facility somewhere? I've never been there and I need to go to building F. I like to know in advance where I'm going.

Terry Cannon | Jun 23, 2022
Joe Lewis | Jun 23, 2022

If you park in the main parking garage on either end of the main building all of the buildings are inside the main VA main building so if you walk from either end inside there are easy directions to whichever bldg you need to go to. My first time I was a little confused and there is a help desk. Everyone is very helpful there.

Is the pharmacy open on Saturdays?

Shelley O'Neal | Jun 23, 2022
Clarence Rebolledo | Jun 23, 2022

No

How do I get ahold of Dermatology to cancel an appointment, sick and been on hold for over 20 min., and re-schedule?

Brenda Wyatt | May 24, 2022
abm s | May 24, 2022

MyHealthyVet

I would love more info on the Mechanical Man art exhibit “PTSD -Looking Out”. Is the artist local? Every time I go to RMRVAMC I stop at this exhibit. It is extremely moving.

Carla “SkullyOneLeg” Best | Apr 24, 2022
Jack Phares | Apr 24, 2022

It was created by a member of our VFW Post 1, Rod Ford is the artist and of course a Veteran

What is the Hospital buildings alignment? What is northern most bldg and southern most (A-E, etc.?

Orson Swindle | Feb 23, 2022
Ann roger | Feb 23, 2022

North is the employee parking, and the South is the research center.

Can inpatient ( MH) recieve visitors?

Kasey Reynolds | Oct 21, 2021
Elliott Curry | Oct 21, 2021

Yes

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Does the medical Center have a care facility for dementia patients?

virginia cassity | Oct 21, 2021
David Morris | Oct 21, 2021

Yes but no! The VA may treat it for a veteran . First contact the vsts local VA and make a appointment for a physical. Go.to the appointment with the vet and discuss any concerns you have with the vets wellbeing. If the vet hasn't registered with the va do it, help them with it. Thats the real first step. Some regular hospitals have resources or contacts with the va. Be patient it can take a lot of time to get things moving. Covid back logged appointment. Go to va.gov

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Where is the Dental clinic..what office, F?

Carmelita Dumas | Oct 21, 2021
A Google User | Oct 21, 2021

Building D Floor 2

What are the ICU visitor rules at this time?

James Giehm | Oct 21, 2021
PK | Oct 21, 2021

As of last week not really strict.2-4 visitors ok they didnt give us a limited time of visiting hours either however that could change as they had more covid patients coming in.

Can you walk -in for x-rays? My doc wants me.to have them, and Iowa was all walk-in. Not sure how it goes here in CO.

Zach Dennis | Oct 21, 2021
David Stott | Oct 21, 2021

I believe you need an order. .?

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The VA used to provide walk in help with hearing aids provided by the VA. What is the policy now to get your hearing aids looked at or repaired.

Phil Davis | Oct 21, 2021
David Stott | Oct 21, 2021

I can't answer. I'm being fitted with hearing aids later this month. Sorry!

Is the lab open tomorrow July 4th?

Joyce Lauritzen | Oct 21, 2021
David Stott | Oct 21, 2021

No, federal holiday

I am trying to fill out a 10-10172, Request For Service form for a Veteran. I need to know what, or how to find the "Unique Identifier: VA Authorization/Referral Number". Can anyone help? Thanks

Robert Beda | Oct 21, 2021
BrokenBrainRN | Oct 21, 2021

Try asking the Veteran 2 Veteran Info FB group. They can usually point you in the right direction.

Where is bldg. A located

rich trujillo | Oct 21, 2021
Robert Limon | Oct 21, 2021

It is located on the colfax side east building.

Do they treat cancers at the Denver VA Hospital

Walter Parks | Oct 21, 2020
Bret Evins | Oct 21, 2020

Yes sir

What hotels are near the va hospital

Shana Smith | Oct 21, 2020
Cloyde Lewis | Oct 21, 2020

Marriott, Comfort Inn. There are 2 others I just can't recall.

Hello.Can someone to respond at the simple question, please? Y just want to know if are in hospital a women call DIANA JOYCE HOODSON? He live in COLORADO, WESTMINSTER? Yes or no?

Gabriel Craciun | Oct 21, 2020
Vi | Oct 21, 2020

Nonsense

Where do vetrans go for podiatry services

Brenda Kraft | Oct 21, 2020
Steve Doe | Oct 21, 2020

I got an appointment through my primary care physician...you might be able to get an appointment by calling VA nurse line...podiatry is at this medical center

how do i schedule a hearing test

ty berry | Oct 21, 2020
Rocky Mountain Regional VA Medical Center | Oct 21, 2020

Hello Ty - try calling 720-723-5439 or 720-723-5404 to call the Ear, Nose, Throat Clinic at the Rocky Mountain Regional VAMC.

What time does the pharmacy close?

Estevan Florez | Oct 21, 2020
Randolph Fugit | Oct 21, 2020

6pm

I’m a type 2 diabetic and have visual blisters on my right hand due to scalding hot water at work. Should I be concerned about getting blood poisoning as a result of the blisters forming and should this require a trip to the ER?

Steven DuBois | Oct 21, 2020
William Phillips | Oct 21, 2020

No.unless you have red streaks going away from the blisters towards the heart and fever

I missed my appointment today 11/06/2019 due to my vehicle being over 7 foot high. I went in and asked where I could park and was told the emergency room parking, but it was full. I only have the one vehicle. I don't know what to do.

Robert Hoagstrom | Oct 21, 2020
J Lane | Oct 21, 2020

I believe there is a park nearby. Maybe you could park there. Google it though cuz I'm not sure it's within walking distance of the facility.

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I have a van over 7 feet high is there parking at the facility when i come for my appointment.

Robert Hoagstrom | Oct 21, 2020
Jeff Miller | Oct 21, 2020

I don't recall seeing any low clearance warnings. There's lots of uncovered parking across the street to the West.

Where is the cafeteria in the va

Debby Farris | Oct 22, 2019
Steve Doe | Oct 22, 2019

By the Colfax side _(south) first floor.

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I'm retired military and would like to sign up with the VA as my primary care provider What's the process I have a valid Military ID Thanks

Pete Venturo | Oct 22, 2019
Rocky Mountain Regional VA Medical Center | Oct 22, 2019

Hello Pete - First of all, I sincerely thank you for your service! Please visit https://www.denver.va.gov/patients/eligibility.asp for information about enrollment. You can also visit our Business/Eligibility Office on the first floor of Rocky Mountain Regional VAMC to get started (M-F, 8am-4:30pm). Please bring your Military ID and DD-214 with you. - All the best

Can i move my father to your hospital he needs around the clock help?

Wakinyan Foley | Oct 22, 2019
Victor Alverio | Oct 22, 2019

Good morning. I would advise you reach out to a VA Social Worker. They'll be able to give you options.

I traveled to this facility last month and filled out the travel reimbursment form at the kiosk and have not seen my reimbursment yet. A month tomorrow. who can i call?

Michael Witham | Oct 22, 2019
Jeff Miller | Oct 22, 2019

It's the VA. A month is like a day, almost biblical. Be patient. If it were more money involved than travel expense reimbursement, I'd call my Congressman. How did you like our new Taj Mahal?

what is the cost for CBT treatment

Winston Murrell | Oct 22, 2019
Steven Pfeiffer | Oct 22, 2019

If it was service connected, treatment doesn't cost the patient anything

Does it have an Emergency Room?

Renfru Muldoon | Oct 22, 2019
J Lane | Oct 22, 2019

Yes

Does VA offer hearing aids for Korean Veterans

wanda stanley | Oct 22, 2019
Alan Smith | Oct 22, 2019

As long as they are enrolled for benefits, as a combat veteran, they should provide hearing aides. They may require an exam first. There are a few exceptions, you should call the main number and speak to someone who can give you an exact answer.

Will the Va help me get a service dog I have severe PTSD and my mental health doctor said l couldn't get One unless I was blind or in a wheelchair so can someone tell me the right answer.

William Connor | Oct 22, 2019
ECHCS Communications | Oct 22, 2019

Hi William, talk to your VA medical team to see how they might be able to help you with a service dog. Here's a FAQ page that may help: https://www.prosthetics.va.gov/psas/Guide_And_Service_Dogs_Frequently_Asked_Questions_FAQS.asp

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how do i schedule audiology appt

A Google User | Oct 22, 2019
Carlos Figueroa | Oct 22, 2019

You'll have to talk to your Primary Care Manager first.

Is va closed the day after fourth of July 2019

Dan Falco | Oct 22, 2019
ECHCS Communications | Oct 22, 2019

A little late, but to answer your question: The VA is only closed on national holidays, so we were open on the day following the Fourth. Thanks!

Are there any hotels near the VA Hospital?

Pam Moore | Oct 22, 2019
irene saley | Oct 22, 2019

There's also the Fisher house for you if your vets in the hospital.

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Where is the ER located

Roxanna Weaver | Oct 22, 2019
Bradley Puckett | Oct 22, 2019

1st floor farthest building from the above ground parking structure. On the south wing. Closer to the cafeteria end!!!

Is this a disaster response center?

Barbara Watson | Oct 22, 2019
ECHCS Communications | Oct 22, 2019

Hi Barbara - Yes, we are a designated Federal Coordinating Center and are a part of the National Disaster Medical System/

Is there a robot sculpted at the Denver VA hosp?

Carter Henry | Oct 22, 2019
Marcos Garcia | Oct 22, 2019

Yes

What number do I call to see about seeing some for my VA disability ?

Mark Hall | Oct 22, 2019
ECHCS Communications | Oct 22, 2019

You can speak to a Benefits Counselor on a walk-in basis here at the Rocky Mountain Regional VA building. Sign up to meet with a counselor in the Pharmacy waiting room: -Rooms D1-183 and D1-185 (near the South Entrance) Hours: Open daily Monday through Friday, 8:30 am – 4pm (last appointment at 3:30 p.m.) *The Denver Regional Office, (VBA headquarters) is at 155 Van Gordon St., Lakewood, CO 80228

What is the Dental phone number at the new facility?

Jim Cerullo | Oct 22, 2019
Corey Elliott | Oct 22, 2019

Hello Jim, the number for dental is 303- 399- 8020.

What are your hours for new patient registration

Steval2430 | Oct 22, 2019
Vi | Oct 22, 2019

I think their hours are 7am to 4pm

I just lost my husband and he had an oxygen machine, where do I return this equipment?

Shelly Thomas | Oct 22, 2019
Edward Bruns | Oct 22, 2019

I believe it's on the ground floor to the right of the front desk at the entrance on the right side.

Map of the facility?

Inez and Rich Cardillo | Oct 22, 2019
Michele Corbet | Oct 22, 2019

http://lmgtfy.com/?t=i&q=Map+of+Rocky+mountain+regional+VA

ER Entrance on weekends

Casey Kailey | Oct 22, 2019
Andy Brungardt | Oct 22, 2019

Yes

Does Denver VA hospital in Aurora provide on site childcare?

Lana [email protected] | Oct 22, 2019
Robert Mayne | Oct 22, 2019

No childcare at this time. For the veterans or the staff

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Is the VA giving flu shots to veterans?

Barbara Elliott | Oct 22, 2019
Marcos Garcia | Oct 22, 2019

Yes, call the main number and choose the option for the flu hotline it should tell you the times the clinic is open.

is the VA emergency department currently open?

Jo Ann Patrick | Oct 22, 2018
Austin Rezigh | Oct 22, 2018

Yes. You can not go via ambulance though. Walk in only.

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where is the audiology department and how do I get an appointment there. I've been calling for three weeks and no return calls

Ronald Books | Oct 22, 2018
Rob Levasseur | Oct 22, 2018

Audiology is on FIRST FLOOR, Building G. Utilizing MyHealthEVet is a great way to request a consult via your PACT team. If you need a hearing test or in depth treatment a you will not be able to just walk in.

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WHERE TO GO FOR LABS

william DOYLE | Oct 22, 2018
Dawn Shockey | Oct 22, 2018

Outpatient lab is in Bldg F, 1st floor. All veterans must pull a number at the kiosk for appointments and walk in.

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Where can a conversion van park at the new VA facility

Judy Harnetiaux | Oct 22, 2018
Curt Brown | Oct 22, 2018

Patient Parking North has a high clearance parking area. 😀

I have been trying to get ahold of the veterans hospital for 2 damn week's now I have moved out of the state and have no medicine I have seizure and no refills alot help you are

Lesia Adcock | Oct 22, 2018
Robert Delaney | Oct 22, 2019

I GET IT!!! I ALSO FOR 2 MONTHS HAVE BEEN TRYING TO RECEIVE CARE AND NO ONE..LETS REPEAT NO ONE ANSWERS THE PHONE, EXCEPT THE OPERATOR..SPENT THE LAST 3US HRS. AND NO ONE PICKS UP... .5/28/19

Where will be/or/is the lab for blood draws?

Mike Allen | Oct 22, 2018
Chris | Oct 22, 2019

According to my appointment reminder, it is in Building 1, Floor 1.

is the parking on the north end

Will Ensign | Oct 22, 2018
Jim Hughes | Oct 22, 2018

Yes staff is on the far north end and patients on the closer north lot to the hospital

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We have an appointment w Neuro on Weds 1 August. Where is Building E and where is the closest handicapped parking to Building E?

Kathy Bradley | Oct 22, 2018
Jim Hughes | Oct 22, 2018

In Parking Visitor North and Building E is on East side about half way down

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Do you have an inpatient program for alcohol addiction?

Penny Corbin | Oct 22, 2018
ECHCS Communications | Oct 22, 2019

See the VA Substance Use Disorder Clinic directory for Colorado: https://www.va.gov/directory/guide/state_SUD.cfm?STATE=CO

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What are the hours for the Pharmacy?

Cody Haas | Oct 22, 2018
B Villegas | Oct 22, 2018

The Pharmacy closes at 4p

when did the hospital open?

Mary Harris | Oct 22, 2018
Alexander Stewart | Oct 22, 2018

1865, march 3rd

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I have a Veterans Choice Card but still do not have a Veterans ID Card. What do I need to do to acquire the Vets ID card?

Wayne Schall | Oct 22, 2018
Jeremy Taveras | Oct 22, 2018

Go in with your paperwork and get registered through admissions. The basic dd214 will suffice. Once in the system theh will either mail you one or some offices have the ability to print on site.

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Does anyone know what CRY US appointment stands for at VA

Thomas Price | Oct 22, 2018
Jason Phelps | Oct 22, 2018

Its a cardiac screening

Hi. Do I need special authorization to visit a patient?

Vicky Randle | Oct 22, 2018
Curt Brown | Oct 22, 2018

At the main Denver VA hospital ay 1055 Clermont. At least until the new hospital opens completely.

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My name is Eric I need a job I am LP N how do I apply

Eric Martin | Oct 22, 2018
Curt Brown | Oct 22, 2018

Apply thru USAJobs.gov. Also try contacting the Nursing recruiter after submitting the application.

Hi my name is Beatrice I need to work there. Job:housekeeper how I can do?

Beatrice N | Oct 22, 2018
david cobb | Oct 22, 2018

Usajobs.gov make a profile on there and keep on the look out for job postings

My son is a vet who just died. He had PTSD. How do I donate his brain to the PTSD brain bank?

Susan Riehl | Oct 22, 2018
Scott Williams | Oct 22, 2018

Call the VA Patient Advocate

When will the New VA hospital open?

Shari Marsh | Oct 22, 2018
Jason Phelps | Oct 22, 2018

Summer of 2018

Are children allowed at the VA

Priscilla Torres | Oct 22, 2018
Bryan Gamble | Oct 22, 2018

Yes, but not as a patient.

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How do I get in touch w/ the patient's advocate?

Bertha Vigil | Oct 22, 2018
Chris G | Oct 22, 2018

Be careful with the patient advocate, I was blamed for the Brain Injury I received from getting blown up in iraq by the patient advocate named Carrie

I'm homeless and freezing where's the VA??????????

Edward Grant | Oct 22, 2017
suzanne Beaumont | Oct 22, 2017

9th and Colorado Blvd

I am homeless can I find a veterans shelter through vamc?

Edward Grant | Oct 22, 2017
ERICA Rose ROCKWELL (Eri) | Oct 22, 2017

There is a homeless clinic in the VAMC, on the 3rd floor of the E wing. There are certain times you have to be there to be able to get a spot in a shelter. There are some shelters in the city that hold places for veterans going through this program. They can give you more information about housing help as well.

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Can my husband and I qualify for health benefits from the veterans hospital if he is a vet

Valerie Medina | Oct 22, 2017
Jason Phelps | Oct 22, 2018

Your husband can as the vet. You, however, cannot. Most specialty clinics offer fantastic service. The primary care is hit or miss when it comes to their doctors.

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