Shoe Dept. Encore

Category: Shoe store

Address: 1004 N Promenade Pkwy Promenade At, Ste 141, Casa Grande, AZ 85194, USA

Phone: +15208361464

Opening hours

Sunday: 11AM–6PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

Donald Baggs

Oct 15, 2022

This place is a hidden gem! Huge store plenty of brands, styles, & hard to find sizes to choose from. Excellent service & great prices. Found exactly what I needed in store. No more need to search all over the internet. I highly recommend them. Thank you Shoe Dept. Encore.

Lindsey DeJolie

Aug 16, 2022

I got my shoes here still have them. Good high quality shoes, a little bit on the pricier side but overall good.

Kathy Storer

Jul 14, 2022

Posted hours are 8pm closing. I arrived at 7:40. Store looked dark but there were employees inside. Tried the door. Locked with at least 3 employees inside.

Bia Bia

Jul 10, 2022

I would never come here again, Rachel Salazar is so rude and I seen how she was talking to a fellow costumer. She had foul language and demanded the costumer out the store. As a costumer I want to be welcomed into a safe environment, I felt so uncomfortable being around chaos and foul language. As a manager she should do much better…

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Questions & Answers

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Sep 21, 2022
Shoe Dept. Encore | Sep 21, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Sep 21, 2022
Shoe Dept. Encore | Sep 21, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Sep 21, 2022
Shoe Dept. Encore | Sep 21, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

Does shoe depot have a site?

Patricia Bishop | Oct 22, 2019
Stacey L. | Oct 22, 2019

www.shoedeptencore.com

Do you carry size 11 1/2 3E for men in a tennis shoe?

Donald Cook | Oct 22, 2018
Belia Martinez | Oct 22, 2018

They do carry 11 1/2 3E in sneakers but do not carry shoes for tennis if that's what you meant.

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