WaBa Grill

Esmeralda Martinez

This location is trash. Why do they ask what rice we want if they are giving whatever they want. It's the 2nd time they do this. That's why I try to avoid this location. And now I will

Jessica Snyder

Very rude employees I placed an order at 8:45 on the app went to pick up at 9 and they said they were closed and couldn’t give me a refund. I’ve called 3x and spoke with Dulce who is supposedly the mgr she keeps trying me she’s processing it and to wait 2-4 days- I’ll be here in person soon. Today I do an online order at 6:20pm go to pick up and they put a sign in the drive thru saying they are closed for 30 mins but no return time. I called for a refund again and they said I have to do it on my end when h app clearly says to contact the store and gives me their phone number. The girl working is very rude and ignorant.

Karletta Spetko

The young lady who answered the phone with no customer service training informed me that her store closes at 8:50. I would like to know what corporate thinks about that. So if I'm in your store at 8:50 are you telling me 'You can't take my order' You really need to get these young people some training or continue to lose business.

Prisila Martinez

If I can give a 0 I would, I had the worst experience at this waba grill. I order a chicken bowl with veggies and onion and I only received just rice and chicken. Not to mention customer service is horrible the girl in the drive through totally ignored and left when I asked her for extra soy sauce! never coming here.Prisila, we truly apologize for the service and the mistakes made by our staff regarding your recent order. We want to ensure that this is taken care of and isn't an issue in any of our restaurants. Please email us at [email protected] so we may handle it with this location's management. We hope that with these changes, we may continue to be a destination for your lunch or dinner in the future. Thank you & we apologize again.