Bickerstaff Parham Real Estate

Jack Tice

They have handled my rental property for 3 years now and I cannot think of a single thing negative to say. They are professional and always ready to help. Thanks to the whole team! My tenants moved out in Oct of 2022 and we are having to get it ready to rent. Special shout out to Dominic who has arranged for estimates for repairs and other things that need to be fixed. Jack Jack

Elizabeth Vazquez

I’m hoping they get better, but it truly seems that this company only cares about getting their money, and that is it. There is no communication, nor do they care that there is no communication. Maintenance requests don’t get taken care of until you have to call repeatedly.. OH and forget it if you have an emergency maintenance request over the weekend! They are unresponsive, they don’t call to let you know anything, and let you go days with your problems with NO communication. It’s one things having the problem and someone at the very least acknowledging it, it’s another not hearing anything at all besides “a technician was contacted” on an app. Also if you call and try to put in a emergency maintenance request over the weekend because they’re closed, it doesn’t take you to anyone or anything besides and automated system telling you about their vacancies tab on their website… My place wasn’t even fixed up from the previous tenants nor was my shower working for 3 days when I moved in a which they had over two weeks to take care of and wasn’t worried about doing that..and the amount of times I had to call and email was just unnecessary because again, I had to reach out to them, no one reached out to me.. absolutely ridiculous. I definitely should’ve read the reviews before renting. They want all money and leases and everything being signed upfront without you even seeing the place first. Just do your research before renting here..Being 8 months pregnant and having to chase behind a company to take care of things they should’ve been taken care of is absolutely ridiculous.

Nichelle Ford

I thought this was a good company to rent from. But moving forward on selling house I was in. Which is fine but the move out I got NO credit for nothing I did. I clean house., professional carpet cleaner. Took care of house the 2yrs as if I was buying it. Once moved out my $995 deposit I only received $85 returned. This is a slap in the face. Whoever purchase the house I hope they know the hot water doesn't work in masterbedroom. I can't believe how my deposit return was that low. Especially since I only had 30days to move and I get hardly no money in return

James N

Don’t rent here. No maintenance response at all. Rented an apartment about a month ago. There has been a leak coming from the upstairs apartment into my hvac closet since I moved in that Bickerstaff has seemingly done nothing about. Notified them of the water damage and mold caused by it and still nothing. In addition there has been a creature living in the ceiling for about 5 days. Possibly a squirrel, hopefully it isn’t a rat. The scratching and running around is super disturbing. The only responses I’ve gotten is that “a technician has been contacted” which apparently means nothing.