Weill Cornell Medicine Primary Care - East Side

Jawad Billan

Horrible practice. Highly unresponsive and unprofessional. The doctors are kind but the administrative staff is rude, abrasive and hate their jobs. It takes 10 business days to get a simple medical form filled out and is $50 to expedite. The is place is severely understaffed. Do not go here. Many other much better practices in the city.

Marie Wilkie

Excellent place for healthcare. Love the environment, doctors and care. Thank yoh

V S

Very hard to navigate their systems and make IN person urgent care appointment. The app does not allow you to do that. Then you need to do an extensive digging on Weill Cornell websites to find a correct phone number. When you finally get to a person, they are very rude, aggressive, annoyed to be inconvenienced and talk over you. You get whatever MD you get. Don’t even think about your own assigned primary care provider or PCP. Totally MIA, oh pardon me, unavailable… You finally get to the office to find it almost deserted. There are multiple half working and very slow self check in terminals which are very frustrating and will not check you in without a payment. Keep in mind that you already checked in online on your phone, uploaded you insurance information and received a QR code for the self checking terminal. Unsuccessful, you find a lonely person behind the reception desk with the same demeanor as the phone receptionist: openly rude, with attitude like she is doing you a favor being there and flips loudly when you request to be billed for the copay. You get WARNED that your copay will increase if it gets billed and you get a NEGATIVE COMMENT in your medical chart highlighting you refused payement. Saw it with my own eyes!!! Moving on to finally see a doctor. The office is empty, there is probably one MD for in person urgent visits. There are more than 8 MD’s available for that virtually with 15 min appointment slots comfortably “working” from home and seeing patients on their home computers at their leisure. CAN YOU BELIEVE THAT? Virtual urgent care where they can not perform even the basic VITAL SIGNS like taking a blood pressure!!! Well, I CAN. I work in a hospital myself and have been a witness how in the past 2 years the MD’s used COVID-19 to effectively remove themselves from the office under the pretense of social distancing and now are comfortably “working” in their pajamas at home or FaceTiming patients from the beach!Personally have witnessed this!!! Anyway, the doctors visit was unremarkable, lacking compassion and dismissive to your complaints. You get a prescription and referral for PT for an acute condition which will not resolve without it. So you finally leave (after paying your copay for which you are reminded again at the reception desk upon picking up your referral). You call the physical therapy department only to find out in astonishment that they will get back to you in a week with a decision wether you will be privileged and honored to become their patient with a potential appointment in a month!!! In conclusion, Weill Cornell thrives on an old fame of being top NYC healthcare organization owing you with expensive infrastructure, medical publications and the old-school doctors who really cared for their patients. The new young generation MDs are far removed from that and are unworthy being called MD’s. Virtual world, virtual doctors, virtual care, virtual compassion, virtual everything, just human ailments are remaining real! God help us! Enough said!!!

Tiffany Ruiz

Super dismissive to my valid medical concerns in regards to my son. Don’t go there if you’d not white.