Extended Stay America - Richmond - Innsbrook

Angela Drozdowski

Clean and pleasant hotel...but the staff is what makes it GREAT! Always helpful and kind.

Yatasha Price

The hotel staffs are very friendly and helpful. I've seen some of them help other guests with compassion and respect. Very clean and smells fresh too. Would definitely come back again in this location and would definitely recommend to families and friends.

Verified Hotel Guest

Positive: Great location. Staff was accomodating. Negative: Our 3rd floor hallway smelled absolutely terrible! Why I gave it a 5 overall. Unfortunate because otherwise, everything else with our stay was fine.

Adam W

This place was clean (for the most part) and comfortable. The staff were kind and very helpful as well. The only major issue I had was that my toilet refused to flush properly, which, as you can imagine, was not fun to deal with for three days. Nevertheless, if you're looking for a place to stay, I can recommend this.