Valley Health Berkeley Family Medicine

Category: Family practice physician

Address: 101 Marcley Dr, Martinsburg, WV 25401, USA

Phone: +13042638911

Opening hours

Sunday: Closed

Monday: 7AM–6PM

Tuesday: 7AM–6PM

Wednesday: 7AM–6PM

Thursday: 7AM–6PM

Friday: 7AM–6PM

Saturday: 8AM–6PM

Reviews

Heather Colaizzi

Aug 29, 2022

Worst experience ever. You leave messages and no one calls you back. I had a allergic reaction to a new medication they prescribed me, I left a message on nurses line, called front desk 2 times (and waited 2 hours) and no one ever called me back. I was told to just go to urgent care and I had zero clue what to do about my medications. I’ve never dealt with anything like this before. I won’t ever be back.

Katy Frazier

Feb 15, 2022

One of the nicest places I've been. Everyone was kind and patient. The receptionist, the nurses, the nurse practitioner, every person I came in contact with was friendly and caring.

Rene CANE4LYFE

Nov 10, 2020

Absolutely the best doctor appointment/experience I’ve ever had. Doctor Ryan listened to me, thoroughly answered my questions, & I never felt rushed like I have with doctors in the office past. The entire staff was friendly & they have all their ducks in a row, they get you in ON TIME & get you out quickly after the doc leaves the room. The fact they have a lab for blood work in their clinic is a PLUS for me too.

Stephanie Windsor

Nov 5, 2020

The doctors and nurses are absolutely fantastic, but my god the front desk staff are the absolute worst. They are rude beyond belief, don't listen to you when you try to explain stuff to them and are overly unpleasant. I don't want to leave here because I truly enjoy the medical staff, but the front desk is really making me consider finding another doctor.

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Questions & Answers

I'm 65 yrs old and new to medicare. I don't have a doctor in WV are you taking new patients

janet jones-berry | Oct 21, 2018
Carol Canales | Oct 21, 2018

Yes we are

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Hi, if I started seeing a Dr. at this Facility, would I have to use Winchester Medical Center in Winchester Va. if I needed any treatment requiring a Hospital?

David Kelbaugh | Oct 21, 2019
Chera Rodriguez | Oct 21, 2019

No. You can go to any hospital that you would like to go to. You will see a hospitalist if you are inpatient and they will send information to your primary care physician.

Can we book appointments online, without calling in????

Paula Miller | Oct 21, 2019
Tom Ellis | Oct 21, 2019

Not yet, but it is coming in the near future

I need to speak to someone who is responsible for the PA’s and nurses there. Who would I speak to and what is their number?

Becky Trayer | Oct 21, 2018
dawn morris | Oct 21, 2018

Mrs. Trayer, I just spoke to my staff and they said they just spoke with you. I am sorry for your issue. And I spoke with the staff directly involved. I can call you directly if you still need to speak with someone.

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