United States Postal Service

Category: Post office in Albuquerque, New Mexico

Address: 1050 Sunset Rd SW, Albuquerque, NM 87105, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: 9AM–1PM

Reviews

**

Oct 7, 2022

They throw packages over fence and break packages and contents. Shameful. They deliver packages to the wrong house and do nothing about it. Completely incompetent and worthless. We should end their pensions. I have emailed my representatives so they know we are tired of the USPS incompetence and we should end their free ride.

anita holguin

Sep 8, 2022

Always friendly and fast service

Jennifer Ornelas

Aug 30, 2022

Fast friendly service.

Christina Baca

Aug 30, 2022

I came to this location to return a package from ebay. The return instructions clearly told me to return to USPS through this location. I got here and the lady was impolite and told me they could not return it because it had a UPS label on it, she spoke to me like I was stupid. I told her my situation and she still said no. I decided to get back in line and another guy helped me this time and was able to return it in a breeze. The first woman was rude and it appears she needs better training.

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Questions & Answers

I have problems with the mail delivery. Why are we getting mail for a wrong name wrong address. What's going on with their postal carrier. ?

Teresa Hernandez | Oct 21, 2018
Michael Lam | Oct 21, 2018

The postal carrier has a card printed for each person in a home, apartment, business. If the name is listed as a forner occupant or if someone accidentally switched, removed, or lost the card, the mail can be lost, delayed, or delivered incorrectly. If you can catch the mail carrier in your neighborhood you can inform him/her of what is going on. Show them your ID and they can correctly add your name to your address. It happened to me and this is what I did.

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Please I need to speak with someone in this location is about a lost package and I did call but nobody answered

marcelo Guzma | Oct 21, 2018
Michael Lam | Oct 21, 2018

You have to go in. This is Google answers. This location is notorious for not answering the phone.

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I need to send mail to a physical address.I dont know if the owner of the resident gets mail there or a PO Box, How can I find out where to send mail to them.

Albuquerque Freekickerz | Oct 21, 2018
Kengiryu Sirurogidashi | Oct 21, 2018

What you would need to do is contact the addressee...the person receiving the items in the mail should know where they would be sent..

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What are the hours for the lobby to check the mail

Charlotte Reyna | Jun 22, 2022
William Sain | Jul 22, 2022

Lobby is usually open anytime

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What do I do about getting the wrong mail for the wrong apartment number

Jonathan Mora | Oct 20, 2021
Raymond Shorty | Oct 20, 2021

Write put in wrong box and throw it in the collections box.

Does mail go directly to Santa Fe, from Sunset location? Or does all mail get routed to main post office, then distributed out?

Tiff Chavez | Oct 20, 2020
Gary Steve Dunlap (Wonder) | Oct 20, 2020

All mail in Albuquerque goes to the main post office then goes out to Santa Fe and the rest of the state.

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Our Custer mailboxes where hit and down on the ground. How do we retrieve our mail and approx when will our mailboxes be fixed?

Betty Archibeque | Oct 20, 2020
Susan Rodrigues Gonzales | Oct 20, 2020

It depends if you have a good letter carrier they would have summited a form to get it replaced normally takes a week. You mail will be held at your local post office.

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is the post office opened today for martin luther kings holiday

marguerite ortega | Oct 20, 2020
Araceli Ajanel | Oct 20, 2020

No

I lost a tracking number is there any way to recover it?

Crystal Lopez | Oct 21, 2019
Ramon Sanchez | Oct 21, 2019

No way to recover it. Your gonna have to contact the sender

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mail carriers delivering mail from this PO speed by my house, do not check if i have outgoing mail. flag is up. I've had to take my mail to the office. What is wrong here?

S. Sanchez | Oct 21, 2019
Frank Barnett | Oct 21, 2019

Do you live on a main street? If so, they may be heading to their route, which is a different neighborhood than yours. Do you get mail delivery to your house or to a neighborhood gang box? If it comes to a gang box, you have to put your mail in the out-going mail slot on that box.

We lost a mail key to a house I just moved in to can I use the lease agreement to show I live there in order to get the mail key till my i.d. get fixed?

Damian Valerio | Oct 21, 2019
Michael Lam | Oct 21, 2019

Yes but you will need something else like a social security card or birth certificate as proof of who you are.

am i going to have to file a restraining order against your mail carrier?.... next time im just going to call the police and file charges .

A Google User | Oct 21, 2019
Michael Lam | Oct 21, 2019

This is not answered by the mail service, go in and file a complaint. Best option since you rarely get anyone by phone.

Why does it say package put for delivery since 759 am this morning. The mail already came my package wasnt mailed yet. Or said delivered?

Marie Sanchez | Oct 21, 2018
Michael Lam | Oct 21, 2018

It could be in another vehicle because it wouldn't fit or did not get talen by your normal driver.

Around what time would mail be delivered in the sw area Los Abuelous pl ?

DeeAnn Pena | Oct 21, 2018
Michael Lam | Oct 21, 2018

12pm to 5pm, expect your box at 3pm

Can I do a passport application here and take the photo there too?

Pablo Lopez | Oct 21, 2018
Frank Barnett | Oct 21, 2018

I'm pretty sure the only place to get a passport is the main post office on 1135 Broadway just north of Lomas. Last time I got one, you had to bring 2 photos with you. You can get them at most Walgreens for $14.99. travel.state.gov/content/travel/en/passports.html for official information.

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Why is it when you call the local # it goes directly to a busy signal.?

Barbara Garcia | Oct 21, 2018
Frank Barnett | Oct 21, 2018

I assume they take the phone off the hook as soon as they get there. I have probably called that number 100 times over the last 15 years and always have gotten a busy signal. I can occasionally get through to the Main office on Broadway.

I've been trying to call the office on sunset for the longest time, and the line is always busy. Is there several numbers for me to try?

Margaret Lovato | Oct 21, 2018
Michael Lam | Oct 21, 2018

I'm very sorry that you're having a difficult time reaching them. Once they get busy, they try to get the line down before answering the phone. It will be your best bet to go in at 2pm and the line might still have four or five people in it. The one number is the only one that I am aware of.

I am about to install a mailbox for my new home on Gun Club Road. Is there a preferred height for mounting it??

Raymond Garde | Oct 21, 2018
Michael Lam | Oct 21, 2018

Sure, here it is. Position your mailbox 41" to 45" from the road surface to the bottom of the mailbox or point of mail entry. Place your mailbox 6" to 8" back from the curb. If you do not have a raised curb, contact your local postmaster for guidance. Put your house or apartment number on the mailbox. If your mailbox is on a different street from your house or apartment, put your full street address on the box. If you are attaching the box to your house, make sure the postal carrier can reach it easily from your sidewalk, steps, or porch.

Dose anybody ever answer the ☎ phone

Linda Chavez | Oct 21, 2018
Kengiryu Sirurogidashi | Oct 21, 2018

Hell no unless you file a complaint...then they call you!

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Time of mail delivery to central and 58th St Nw

Juanita R Grossetete | Oct 21, 2018
C B | Oct 21, 2018

Ask your mail man, but with the holidays I doubt they will be able to guarantee a time. Plus, this post office is the worst operated post office I have ever dealt with. Have you tried calling them? They never answer so dont waste your time.

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Is the phone always busy? I have had no luck in contacting anyone from here. All I get is the busy tone...

Kelli Jacobson | Oct 21, 2018
Michael Lam | Oct 21, 2018

You have to go in, they rarely answer. I got an answer only once in twelve years.

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My mail is being stolen out of my mailbox. What can I do about it.

Jean Stedding | Oct 21, 2018
Michael Lam | Oct 21, 2018

You can contact the postal inspector and you can go directly to your mail house and speak to the on site manager. I'm sorry this happened, it happened to me too.

Trying to call the post office but phone has been busy for a couple of hours. I need to speak to the manager about one or your carriers delivering my package to the wrong address

Joseph Martinex | Oct 21, 2018
Adriano Chavez | Oct 21, 2018

I've tried calling for a couple weeks straight and could never get through and when i went in to talk to a manager they never came out to see me just left me waiting for almost two hours. I finally got pissed and left.

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