Patuxent Place Apartments

mr smiff

New Boss Is definitely not the old boss....... Been here for almost two years, and I can say that the change between old management(BMC) and the new(?) is night & day. Unresponsive, and no staff as far as I can tell. Everything seems to be contracted out, which means any unfamiliar person has access, and couple that with a rent increase that's a ridiculous percentage, which equates to higher prices than secured buildings in the area. Apparently the new owner is some type of boutique apartment broker, which basically is a fancy way of saying they're doing a heavy rent increase🙄.

Jen

Moved in when BMC owned the property. They treated the tenants like family and not like corporate property. I moved out of state shortly after new management took over so I have nothing really to say about them. My rating is about the actual apartments. They are very old and there is NO insulation in the walls. So a note to future tenants: You will be able to hear and feel EVERYTHING. Even if they are remodeling two floors down and one across from you... it sounds like it is right below your unit.

Sophia Martin

I've lived here for almost 2 years. I signed on when BMC properties owned this location and they were amazing in terms of responsiveness and maintenance. The maintenance man, Herschel, employed at this property was amazing - our dishwasher broke the first week there and he replaced it the next day after we contacted management about it. He also fixed our sinks, gave us a new shower head, etc. Since new management took over, responsiveness has decreased entirely and we haven't had a working microwave in 18 days despite emailing them about it the day after it occurred (it broke on a Sunday and they just aren't reachable on weekends). It was stated that emergency issues have taken priority (issues which apparently take over 18 days to fix). People came by to see if they could figure out what was wrong and then just told us what we already knew, that the microwave doesn't work lol. They said they would replace it the NEXT DAY at 9AM. It's been 10 days since then. I'm over it. This might seem like a small thing and definitely a first world problem but a microwave is a necessity for us and we literally just ~skip meals~ because we don't have the time too cook meals on the stove or in the oven. Not to mention, we're paying a lot of money in rent and deserve to get what we're paying for. It's just ridiculous at this point and I'm so happy that I'm moving out so I don't have to bug management anymore. The location is super cute and I've loved living here. It's in an extremely convenient space, there's free parking in the back lot, a trail behind the complex, and overall just has a really good sense of home. I'm really upset that new management is so removed and unhelpful that it's just not worth it anymore. I could have bought and installed my own microwave by now and I would have if I knew it would take management ages to do this. With old management I would have rated this place 5 stars, no problem. But this has to change or more people are going to start leaving.

Godfrey Durham Jr

Staff is very responsive and facilities are lovely.