South Pointe Apartments

Category: Apartment complex in Dallas, Texas

Address: 12660 Jupiter Rd, Dallas, TX 75238, USA

Phone: +14695189993

Opening hours

Sunday: 1–5PM

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–5PM

Reviews

Maria Salinas

May 23, 2022

After struggling to get an apartment South Point Apartments gave me the opportunity to be a tenant staff was very helpful i thank Trinity personally for being so helpful in how to set up my light my rental insurance she helped me thru the process and her staff to i will recommend this apartments to all my friends.Thank you so much

layla reynoso

May 14, 2022

WORST PLACE EVER TO LIVE! THE APTS ARE INFESTED WITH ROACHES, THEY ARE LAZY. THEY MAKE YOU THINK THAT THEYLL WORK YOU THEN TURN AROUND AND SCREW YOU. YOU END UP HAVING TO BUY YOUR STUFF TO GET RID OF ROACHES AND ITS ALOT NOT A LITTLE ALL SIZES. THEN WHEN YOU WANT TO TALK TO MGMT THEY WANT TO TELL YOU MAKE A APPOINTMENT LIKE IF THEY ARE ROYALTY OR SOMETHING. THEY ALSO DONT KNOW HOW TO RUN THE OFFICE AND THEY ARE VERY UNPROFESSIONAL. MGMT KNOWS NOTHING ABOUT RUNNING APTS. SO GOOD LUCK! I WOULD DEFINITLEY NOT RECOMMEND THESE APTS. IF YOU DO WATCH WHAT YOU DO CAUSE MAINTANENCE LIKES TO SNITCH LIKE KINDERGARDNERS.

Bo Diep

May 14, 2022

Totally should avoid this place , this place is a total scam! My sister and her bf wanted to rent this place they look online and what they advertise looks great and all but totally opposite of what we think, so they rent the place sign the contract deposit half a month which is around $800 ,they don’t want to give us the key a week ahead so they can prepare their things to move in instead they gave us the key last day before move in Why? The place look completely disgusting!!! We ask for our money back and they say you already sign the contract , tricky my sister cause she don’t speak very well English, don’t let her bf speak for her because he is not the one renting the place plus he speak perfectly English, not to mention the disgusting attitude toward people that try to bring money to them because they told him to shut up I guess just blame us for not reading the review lesson learn, guess we have to stay for a month till we find another place! To all the people who work hard for their money, please check the review out before buying or renting a place, we just experience so we know

Princess Duffie

Apr 12, 2021

I signed a 7 month lease, they put it in their system as a 1yr lease. Trying to get info on a renewal, I was advised my lease was not up. When management finally looked at the lease in my file, I was treated extremely poor, because I was …

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Questions & Answers

All I got to say is why ya never pick up the phone when I call the main office of this property I want to report to ya that just for no reason they took my money n they no reason to keep it .

Virginia Bernal | Apr 20, 2019
South Pointe Apartments (Owner) | Apr 21, 2019

Hi Virginia - We are so sorry to hear you had a less than positive experience trying to reach the community. If we are unavailable when you call, please feel free to leave a voicemail and we will return once available.

How can an individual get threatened by the manager to get evicted from a first time violation? After almost 6 months living at this complex and always on time with rent never had violations.

S G | Apr 20, 2019
Marian Caldwell | Apr 21, 2019

This is exactly what This Manager did to me and eviction for expressing my opinion of why their rent isn't properly handled.Its abuse of power gone to her head.

When I was there my doors were broken into my mailbox I could not use for a month after I got there, my washer and dryer didn't work I had to actually publicly post on here about the problems to get Helen to even give me a call back.

Carla Holland-Strange | Apr 20, 2019
Keke “love” bunny | Apr 21, 2019

I can’t use my mailbox now for this exact reason, smh

Hello friends, I am about to move to this residence but with these bad comments, I'm afraid I even ... Imagine paying a water at $ 200 is too high

Alejandra Perez | Apr 20, 2019
Jessica Jones | Apr 21, 2019

Dont do it my sink stopped up and flooded and they charged me for it we had to move out and my neighbors apartment flooded from the ceiling

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Is it common practice of this appartment management to seize people's belongings because their office staff doesn't process rent payments corectly?????? Just wondering??? Or is it just on case to case basis?

Jasna Ennacir | Apr 20, 2019
Marian Caldwell | Apr 21, 2019

Yes you are correct this apartment complex management is under quilified this is a Temporary service.I would tell anyone get everything in writing.They don't know what their doing in that office.Ive seen over 20 people in 9 months in and out that office.Dont Move in

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