DHA - Housing Choice Voucher Office

Category: Housing authority in Dallas, Texas

Address: 2575 Lone Star Dr, Dallas, TX 75212, USA

Phone: +12149518300

Opening hours

Sunday: Closed

Monday: 8AM–5:30PM

Tuesday: 8AM–5:30PM

Wednesday: 8AM–5:30PM

Thursday: 8AM–5:30PM

Friday: 8AM–12PM

Saturday: Closed

Reviews

Sharay Stone

Oct 3, 2022

Dallas housing takes to long to house you I’m currently homeless with two kids waiting on them to finish 3more steps just to be housed it’s ridiculous communication is so poor I’m so frustrated and no one is helping me or responding to my emails in a timely matter and that’s unprofessional

tasha

Sep 23, 2022

Been calling n emailing 3weeks now to port in noone has returned or email did the online account yet nothing i guess nobdy gives a dam these days

Marcus Hawkins

Sep 21, 2022

Wow

Rebekah B

Aug 29, 2022

good job DHA as an applicant of this program i am impressed on the improved staff for the past 2 weeks i have been contacting DHA and every time I have called no matter if it's the call center or directly to a case manager the phone was been answered. I encourage everyone to use the email provided for your case worker the turn-around time is better than a phone call. I want to give a special shout out to Alexander C., my caseworker Mr. Tran, and last but not least Mrs. Linda W. Thank you all for giving me the information that was needed so i could proceed the next steps. Thanks DHA u rock!!!!

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Questions & Answers

My daughter has gotten income approved for housing now she is waiting for a briefing. She has been waiting for about a month.Do anyone known how.long it takes to get a time and date for a briefing?thanks Margaret Howard

Margaret Howard | Oct 20, 2018
dennis williams | Oct 20, 2019

Not long. Once you get approved, you will get your voucher. Sooner than you think.

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I have been trying to contact my case manager since October of last year. I have emailed her and left her voicemails, Then I check my mailbox for a recertification letter for a appt which was supposed to be yesterday at 3pm but I was at work.

Tieesha Molett | Oct 20, 2018
Emah So Sweet | Oct 20, 2019

I went through the whole process been applying for years. I finally was selected..went in for my apt turned everything in..then I was asked to send in info again..So I turnt in everything to the lady that was over my case..she then sent me a rejection letter stating I didnt turn in my information Im like I can only send in what I have..this was last year..I kept emailing and calling and no response...im like this is ridiculous..Im gone start a petition on dallas housing authority..Im still gone make a complaint on my case worker...its people that are in need of housing assistance and they just playing with ppl...

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When i call the number the call just drops

Hugo Rodriguez | Oct 20, 2019
Ronnie Hartman | Oct 19, 2020

Yes

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I already get housing so when my lease is up can i put in an application for an apartment somewhere else.its in dallas county and im looking for something in the irving area

Cindy isaula | Oct 20, 2019
Rosiland Tatum | Oct 19, 2021

you can move almost anywhere with Dallas housing, Garland, Rockwall,Denton, Boxes Spring, Irving they want you to branch out

I want to relocate to Texas from Atlanta. I currently have a housing voucher with Atlanta. How do I begin the transferring process from Atlanta to Texas?

MsZee | Oct 20, 2018
Elle H | Oct 20, 2018

You would call the local Housing location and let them know you're interested in porting out. But, I recommend calling the Texas location that you want to port out to and ask them of they are billing out or absorbing? In other words are they willing to pay out if their budget or bill Atlanta housing for your voucher.. Good luck and hope this helps! Happy New Year😄🎊🎉

How long dose it take when you report you are no longer working and they start back pay all my rent

renita dixon | Oct 20, 2017
Jannet Martinez | Oct 20, 2018

Mines never changed it

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When is the next opening for applications for housing program.

Julian Tipps | Oct 20, 2017
Dena Marie | Oct 20, 2017

Each city opens their program at different times. There is really no definite answer. In light of Hurricane Harvey I doubt it would be any time sooner

I received a letter from DHL to return some documents in for my housing choice voucher by May 11th but I did not receive the letter until almost a week and a half later so it said they removed me off of the list what can I do about the situation

Quita Walker | Oct 19, 2021
Rhonda “Lady bug” Fears | Oct 19, 2021

3yrs ago i signed up i checked on application last year they said i you signed up you still on list when i called they say you still on list i went to office yesterday then the same lady i signed up with 3yrs ago she said oh you got to reapply i just dont know i thought it was public help for housing not a game good luck

What happens if your landlord doesn’t fix anything in time for your second inspection?

Dymon Dallas | Oct 20, 2019
Ericka Lawrence | Oct 20, 2019

Let the inspector still come out and do the inspection it's not on you it'd on them if it fails for the second time then you can talk to your case worker

What do we have to do to talk with a person at the Section 8? . How do we find out of we are eligible for this program? When do they notify you for an interview?

Sarah Martin | Oct 20, 2019
Ericka Lawrence | Oct 20, 2019

You can go to your local office and get a application

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I'm looking to relocate with my current voucher who do I need to speak with?

TaNeshia Hannah RMA | Oct 20, 2019
Deep Kho-Kho Productions & Promotions LLC. | Oct 20, 2019

You would need contact your current caseworker regarding portability if you are relocating from one county to another.

What are the qualifications to sign up for Section 8 choice voucher...if i owe public housing can i still sign up or they are the same program.

Sheila Collier | Oct 20, 2018
Natasha King | Oct 20, 2019

If u owe them they will not accept you until u pay them off

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Who do we contact the manager of the apts you live isnt fixing anything in the apts and its going on weeks and months

Cheryl Green | Oct 20, 2017
Thomas Jones | Oct 20, 2018

Who you talk to when a manager wants to evict you even though you pay your rent on time she said that you making too much money to qualify low income housing

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I applied back in 2018 and I never herd from anyone yet for four years I’ve been updating my application for four years how long is it going to take.

Karla Ohlenbusch | Jul 21, 2022
Peter Vasquez | Jul 21, 2022

Good morning, here is some helpful information to all applicants on the DHA Housing Solutions For North Texas wait list. All applications submitted for the HCV program and Public Housing properties are only good for 18 months from the day your application was submitted. After 18 months the computer will automatically purge all applicants from the wait list and all applicants must reapply. All applicants can reapply by logging into their Rent Cafe account on the DHA website. The applicants username for Rent Cafe is usually the email address they provided at the time they submitted their application and the password the applicant generated at that time. If the applicant forgot their password they can always perform a password reset as long as you still have access to the email you provided to DHA. If an applicant no longer has acess to the email address provided they can always visit DHA and their email address can be updated with their new email address.

Is section 8 waiting list opened

BRENDA LAWRENCE | May 22, 2022
Peter Vasquez | May 22, 2022

The wait list is always open. Visit Dhantx.com and click on the "APPLY" tab to get started.

How long do you have to be on the list to get a approved I don’t have no we’re else to and no family and I been sleeping in my car in shelters and sometimes in hotels but I don’t have the funds to keep doing that plus I have two girls

Quatina Fulton | Apr 22, 2022
Peter Vasquez | Apr 22, 2022

It all depends on availability and funding. Dallas Housing of North Texas uses a lottery system where a computer randomly selects individuals from the wait list. If an individual has not been selected within the 18 month time period from registering they're removed from the wait list and need to re-apply. It's important to monitor your status using Rent Café. Individuals can apply for more than one wait list during the registration process. Once an individual is selected from the wait list they will be contacted via email and letter to complete the recertification process. At this time you will update your application using Rent Café. Things may have changed in your life since you first submitted your application. It is at this time you will update and submit all required documents, your job status, household members, and income. I hope this information helps.

im moving in june when should i start to port my paperwork over?

Katrina Ealy | Apr 22, 2022
Jessica Jones | Apr 22, 2022

You would need to check with your current housing authority/ caseworker for their time frame requirements. For an example: DHA clients are able to submit a Request to Relocate 60days prior to the lease expiration.

How can I apply ?

Elizabeth | Oct 19, 2021
Shirlecia dickson | Oct 19, 2021

Online through their website.

I have been calling the DHA office no answer. My voucher has been stolen and I need an extension on my voucher. No answer. I been calling for 2 week straight no response. Can someone point me in the right direction. Of do I have to go to the office.

Contrisha Chandler | Oct 19, 2021
Regina Thompson | Oct 19, 2021

You need to go up there instead of calling you wasting your time calling cuz they do not answer the phone go up to the office and talk to someone in person

Is there anyone working? I never can get through to anyone. The call center is no help. I can't get any response to my emails. I don't have a case worker that I can speak to. Nothing. I'm not getting any results.

Nunu Patterson | Oct 19, 2021
Bre'Anna King | Oct 19, 2021

I go to the long star building and they meet you outside

How do I submit a document to dha? I haven't received a voucher just yet but I'm on the waiting list and have medical documents that need to be submitted.

Smokey Brown | Oct 19, 2021
Khaye Malone | Oct 19, 2021

Fax it to the office and Att yor caseworkers name

I got accepted for the housing voucher and I did my intake and everything do you know how long it takes before I receive and answer . It's been done and all my documents are sent in

Ratanja Franklin | Oct 19, 2021
Chantel Johnson | Dec 23, 2021

Did they remove anyone from waiting list after being selected from lottery I uploaded everything waiting on briefing since may it’s now December

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What is required to apply for voucher ?? Do I have to make an appointment??

carmen renteria | Oct 19, 2021
Sheneca Pratt | Oct 19, 2021

U have to apply for housing through there website not sure 8f waiting list open

I got selected for a dha voucher march of last year did my paperwork got approved and she said the only hold up is they don't have the funding yet to give me the voucher to move, how much longer could it take im due in July for my second baby

Pamela Mcclendon | Oct 19, 2021
Quandavia Williams | Oct 19, 2021

I would say due to the pandemic they really not trying to move anyone until they get they funds up

when will the office be open to the public

PINKCHOKATE | Oct 19, 2021
Shirlecia dickson | Oct 19, 2021

Once covid dies down but you are able to still call and fax documents to the office.

I was selected in the lottery pick but since covid dha has been closed so when will I have orientation

Ashley Malone | Oct 19, 2021
Barbara Tidwell | Oct 19, 2021

Why i can't never get in touch with my case worker? I've called and left messages but still no response I've turned in all my paper work my apartment has mold and i've turned in my 60day notice still no answer.

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How long does it take to get Housing if ur on disability

Lisa McNary | Oct 19, 2021
LA White | Oct 19, 2021

Nobody knows Go Lone Star Dr. Call the number on the door talk to the supervisor Thur the door. That what did. She showed me what to do online.

How long does it take to get approved

Kathy Kennedy | Oct 19, 2020
Tawonia Johnson | Oct 19, 2020

Depends....They do something called a lottery...they randomly pick off the list

Do we have to have renters insurance where we live at now? , Is it a requirement?

Nikita Williams | Oct 19, 2020
Peter Vasquez | Oct 19, 2020

As far as I know, the Housing Choice Voucher Program doesn't require you to purchase renters insurance. The Landlord or Apartment complex may have that as a requirement to rent a house or an apartment in the complex or building.

When is the next housing voucher application

ERMIAS GEBREMEDHIN | Oct 20, 2019
zariwithtea | Oct 20, 2019

I dont think anyone knows but they do put up and send out flyers like 30 days before they start accepting apps

If your apartment failed inspection for the second time can dha give them more time to fix repairs.

Dymon Dallas | Oct 20, 2019
Monique Davis | Oct 20, 2019

Are you relocating is it your annual inspection? I so they will give them time...but after 30 days for the relocation they will cancel your packet and if it's your annual they will put it on abatement and you will have to move after so long...

How to apply

Debra Smith | Oct 20, 2019
Danna Melgoza | Mar 23, 2022

Need housing assistant

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Lease ending at the end of July, When should I do a transfer application?

Linda Wilcox | Oct 20, 2019
Verna Nixon | Feb 21, 2022

Trying To Move Before Lease Up in May What Steps Do I Need To Do

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Is there a list of secton8 houses for rent in the Lewisville tx area

Natalie Lott | Oct 20, 2019
Monique Davis | Oct 20, 2019

Nope we only have gosection8

Are they open todah

Tempest Jones | Oct 20, 2019
DeLois Carter | Oct 20, 2019

No

Are they accepting anybody for housing

Spectate-III | Oct 20, 2018
Roderick Mosley | Oct 20, 2018

Not at this time. But continue to check the website.

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how long does it take for inspection to be scheduled

Taneshia Basped | Oct 20, 2018
Blue Diamond | Oct 20, 2019

Inspection usually takes around 10 days after you have found a unit and you have handed all paperwork to your caseworker.

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How long can it take for them to send a actual paper application after applying for housing? And does calling help you get it sooner ? Help anyone please thanks

Anna Vang | Oct 20, 2018
Sherlene Pringle | Oct 20, 2018

Suggest going in. Ask for supervisor if department your trying to get resolved. Good luck

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Im disabled from a wreck now im on ssi can i still get on housing

Keith Williams | Oct 20, 2018
Queen Lolita | Oct 20, 2018

Yes your still be able to get on housing.

How long does it take to get another voucher to move after the lease office return paper to approve my move

Porsha Sanders | Oct 20, 2018
Monique Davis | Oct 20, 2018

The whole process can take up to 4 weeks for you to lease up... But it depends if your unit fail inspection which may take a little longer

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How do I sign up for the portal

mira graves | Oct 20, 2018
Monique Davis | Oct 20, 2018

Landlord portal or tenant portal?

How do i upgrade my phone number

Rhonda Young | Oct 20, 2018
Elle H | Oct 20, 2018

Did they give you a link to login to an acct? I believe all clients were last year You should be able to update your profile online, that has all your personal information.

I put in my request to move nov14 my lease is up jan 31 how long til they have to give me another voucher ?my caseworker wontvreturn my emails or calls!!

Alex Torres | Oct 20, 2018
Elle H | Oct 20, 2018

You need to login to your portal online to check status, also has an inspection been setup? When is your next review? Sometimes they wait til your review. Do you have another place in mind because it is not easy to find a new place. Just ask the thousands who got vouchers for the first time and lost them because of nowhere to move to in the area. Good luck & Happy Holidays🎄🎊🎉🎅

How long does it take for housing to start to pay your rent after you turn in your voucher?

Monica Fairley | Oct 20, 2018
Sherlene Pringle | Oct 20, 2018

When a lease is approved, there should be a move in date on lease. Take lease to housing and you should be notified after inspection has been completed. (Stay on top of it with apts n housing)Rent payment begins the date on your lease unless theres complications

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How long do it take for the unit to get inspected and how soon can you move in after the inspection.??

Mesha Hayes | Oct 20, 2018
Sherlene Pringle | Oct 20, 2018

It could take from 3-7 days depending on when manager has it ready. You can move in immediately after the inspection if it passes

What hours do Dallas hosing open during the week?

Latonia Simon | Oct 20, 2017
Drew Itsme | Oct 20, 2017

Im not too sure but u can call and they can tell u the hrs when i gone it was early like 8:30am

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Can i report a change in income over the phone?

Connie Booker | Oct 20, 2017
Dena Marie | Oct 20, 2017

No you can't. You have to go to the housing authority office and get a change of income form and submit it to the intake office

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