Kaiser - Point West

Category: Medical clinic in Sacramento, California

Address: 1650 Response Rd, Sacramento, CA 95815, USA

Phone: +19169735000

Opening hours

Sunday: 7:15AM–3PM

Monday: 7:15AM–6PM

Tuesday: 7:15AM–6PM

Wednesday: 7:15AM–6PM

Thursday: 7:15AM–6PM

Friday: 7:15AM–6PM

Saturday: 7:15AM–3PM

Reviews

Susan K

May 28, 2022

This is a review for 3rd Floor Gynecology. I arrived on time for my appointment but they were running so late that I was waiting in the exam room for over an hour for a five to ten-minute "speed-appointment" with my new OB/GYN. When I got back out to the lobby, they had completely closed down everything, leaving my daughter alone in an empty lobby. She was there alone for quite some time and scared because she had nobody to ask where I was. Would it have killed you all to alert me in the exam room and brought her back? This seriously takes the cake in the appalling level of disregard. And you people deliver babies?

Bethany Chouinard

Mar 15, 2022

first at the pharmacy the lady at check in acted like i was stupid for asking if i wait to hear my name called to know when its ready. “just sit and watch the board for your name” ok. i sit and an hour later still no name. i was trying to wait patiently and be nice since i know what its like to be busy and short staffed but i finally get in line. i let the lady know i have been here for an hour for one simple prescription and she says it “got stuck” in their production line and they will “rush” it out to me. I sit back down and this “rush” takes another 20 minutes. my recommendation is to wait in line if its been more than 20 minutes so you can double check if they are doing their job or avoid this kaiser pharmacy all together.

Misty Husa

Nov 24, 2021

This place is terrible the staff is no help at all they just look at you and assume you know we’re to go and what to do. This is my first time coming here to this Location and I’m 23 weeks pregnant I hope I don’t even have to come back. By far the worst Kaiser location I have ever been to

Sharon G

Dec 12, 2020

Only 1 entrance is open in the entire complex meaning plan on a 15 minute walk atleast. Also the lady at the entrance practically ordered me to use sanitizer. No thanks. I use soap like a normal person. Wth? Also the patients are told they can't have a family member with them even if they have severe panic and anxiety disorders. I am surprised no one has sued them yet. Not allowing patients an advocate should be illegal. Its a blatant disregard for patient care. Covid is to blame they say. Oh ya? And the decades of past issues with patient care? Covid to blame there too? Geez. What a joke.Sharon, we apologize for not providing the care and service experience you expected at your visit. We strive to treat all our members with dignity and respect while ensuring our facilities are safe for all our visitors by maintaining precautions at our entrances designed to prevent the spread of disease. We will share your comments with the facility managers so that they can address your concerns. If you want to provide additional information, we would be glad to hear it. You can email us privately at [email protected]. Thank you for providing us with an opportunity to improve.

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Questions & Answers

What time is the lab open in Saturday??

rosa segura | Dec 22, 2018
Renee Ray | Dec 23, 2018

Hours on Saturday at point west lab 7:15 am - 3:00 pm

Where in this facility is the urgent care locatef?

Mary Green | Dec 22, 2017
Erin | Dec 23, 2017

There is no ugent care here.

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What time is pharmacy open

David Burch | Dec 22, 2018
Emily Darvin | Dec 23, 2018

Pharmacy is open 8am to 7pm Monday through Friday and 9 a.m. to 5pm weekends and holidays

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Is Drive-thru flu immunization available?

Louie Lewis | Oct 22, 2020
Rowland Brooks | Oct 23, 2020

No.

Is there a walk-in clinic at Point West...urgent care?

Ann Rothschild | Dec 22, 2019
ashfaq ahmad | Dec 23, 2019

No urgent care at point west. Nearby Morse ave Kaiser hospital has emergency. Kaiser usually don't have any walk in clinics.

The lab one on Sunday?

Jane Lu | Dec 22, 2018
ashfaq ahmad | Dec 23, 2018

Yes they open everyday at 7:15am, even on Christmas and Thanksgiving .7 days a week.

Are flu shots available at this facility now?

Julie Stachowicz | Oct 22, 2020
Erin | Oct 23, 2020

Yes. Flu shots are being given near the conference rooms (in the middle of the facility, first floor). In 2020- they are (also) given in a tent in the back if the facility- in the parking lot.

Does point west Kaiser have a ROMI (release of medical information) office

Nick Adversalo III | Feb 25, 2020
Omar Thornton | Feb 26, 2020

Yes

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How do you know which entrance to use when appoinent says things like Med. 3.

Lorraine Graff | Dec 22, 2019
G Elvir | Dec 23, 2019

I didn't at 1st either. However the entrance close to the pharmacy has a map.. So I'm guessing other entrances have maps. Sorry I know this doesn't answer directly. Hope it's of some help.

What bus route will get me there?

Joseph Mc Carthy | Aug 23, 2020
Tracy Jackson | Aug 24, 2020

67/68 If you don’t mind walking about 3 blocks 13/23

Does this location have a L&D department?

Shea Schroeder | Dec 22, 2019
Michelle Healey | Dec 23, 2019

No

What are the hours for walk-in blood pressure test at point west?

Mike Nelson | Dec 22, 2019
Brian Anthony Ross | Dec 23, 2019

Doors close around 5 or 6pm

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When does Point West optometry showroom open?

Meg Linebarger | Dec 22, 2019
Hi There | Dec 23, 2019

8:15 A.M

Does Point West location sell canes

Louise Allen | Dec 22, 2019
Corrita Meeks | Dec 23, 2019

No they don't

does drA Giem work in the urology dept?

A Google User | Dec 22, 2019
JoAnn FM | Dec 23, 2019

Yes. But at Morse Ave facility

Are flu shots available today (Saturday, 11/10/2018)?

S Zimmerman | Dec 22, 2018
Renee Ray | Dec 23, 2018

According to kp website, Flu shot for this location available: 9/24/18 - 12/15/18 Monday - Saturday 9:00 a.m. - 5:00 p.m. Point West MOB, Lobby - Adults and Pedi/Family Medicine

Is the senior flu vaccine available?

Pat Larsen | Dec 22, 2018
Renee Ray | Dec 23, 2018

The Information I found on the internet is that there are limited numbers of the high dose senior flu vaccine available but you should contact your doctors office for this and phuemonococol shot. I would call advice line myself or ask nurses at flu station if that is easier.

what time is lab open during week

LeylaMarie Bentley | Dec 22, 2018
Nancy Bazan | Dec 23, 2018

7: 30-6pm my-friday

sunday pharmacy hours at the point west location

Mike Zimmerer | Dec 22, 2018
Nikki Yang | Dec 23, 2018

9 to 5

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What's their phone #?

Leslye Lockman | Dec 22, 2018
clarinda johnson | Dec 23, 2018

916-614-6040 that is the call center number.

Is there an urgent care department?

Deborah Revels | Dec 22, 2018
Renee Ray | Dec 23, 2018

No Just medical office building, pharmacy , xray, lab. Best location is Eureka Roseville Kaiser

Do I have too make a appointment too see a dr for a release note too come back too work ? Or can I just walk in ?

2k18 JB43_FREETYCO | Dec 22, 2018
Renee Ray | Dec 23, 2018

Yes, I had to see doctor for a release back to work. This is so they have visual on you to give ok to go back to work. If you have seen your doctor recently; I believe you can go upstairs to medical secretaries and request a release to work form, fill out form, and they will call you when it is ready to pick up-hope that helps

Do they have a labor and delivery department?

Brejanae&Todd Bell | Dec 22, 2018
clarinda johnson | Dec 23, 2018

No. This is a medical office only no emergency services. But the do have a Women's health clinic.

What times does pharmacy close

Sheyla EvansJudice | Dec 22, 2019
Renee Ray | Dec 23, 2019

Pharmacy hours are: M-F: 8:00am -7:00 pm Sat & Sun: 9:00am - 5:00pm Closed all major holidays

Is laboratory open on Sunday

Susanna Caja | Dec 22, 2018
Marcos Torres | Dec 23, 2018

Dont think so

What time does the pharmacy open?

Jenise Shepler | Dec 22, 2018
Renee Ray | Dec 23, 2018

Pharmacy hours point west: M-F 8:00am- 7:00pm Sat &Sun: 9:00am - 5:00 PM

What time does the pharmacy close on Saturday and Sunday?

Shawn Crean | Dec 22, 2018
Candace Neumann | Dec 23, 2018

The pharmacy is open until 7pm Monday-Friday and until 5pm on weekends and holidays.

Do they have reumatology service and a labor and delivery here?

Vincent Cosman | Dec 22, 2018
rudolph frausto | Dec 23, 2018

No

Do they give physicals here? If so, do they accept walk ins or do I have to make an appointment?

Carolina Medina | Dec 22, 2018
Ben E. | Dec 23, 2018

Yes they do. I believe you have to make an appointment. Fair warning though. Read the "1" star posts on this Kaiser location.

Woke up with the flu, but have a blood pressure appointment. Should I go anyway?

K Hall | Dec 22, 2018
Ben E. | Dec 23, 2018

The flu is really going around right now and is very contagious. I would call and ask your doctor.

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