InTouch Credit Union-DC

Category: Credit union in Plano, Texas

Address: 5640 Democracy Dr, Plano, TX 75024, USA

Phone: +18003373328

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Abel R. Reigada

Aug 29, 2022

I've been an ITCU member for many years. And their branch at Democracy Ln x Parkwood Blvd continues to be top notch. Great staff and service levels.

Jerry Davis

Aug 21, 2022

My debit card expired, and I came in for a replacement. Brittany fixed me right up quickly and with a smile! 10/10 would definitely recommend. I'll come back anytime I need assistance. Cheers! Had another occasion to visit this branch recently, on 08/20. Brittany again provided stellar service! Very smooth transaction. You can't go wrong at this location!

Eld Douglas Woods

Aug 12, 2022

Awesome: very professional and caring.

* Kyra *

Jun 15, 2022

They were amazing, smooth process & easy to understand they are the greatest!

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Questions & Answers

Is your servicer down? I have not been able to access my account on line this entire day so far.

Cathy Dougherty | Oct 18, 2020
InTouch Credit Union-DC | Oct 18, 2020

Yes, Cathy, Online and Mobile Banking systems have been having issues today. We apologize for the inconvenience. Technicians have working the issue and hope to have them both working again as soon as possible. Until then, if you need assistance, feel free to call us at 800-337-3328, option 5. Thanks for your patience.

What is wrong with your phones and our account. We xan't get through! Thank you!

Pam Lacock | Oct 19, 2019
InTouch Credit Union-DC | Oct 19, 2019

Hello, Pam. Thank you for your question - our phone system has been down the majority of the day today, Tuesday, March 19. Our technicians are aware of the outage, and are working to restore service. If you need to reach our team, please use the Contact Us form on the ITCU.org website, at https://www.itcu.org/about/contact-us/contact-information. Thank you again for your question, and for your membership.

I need a cashiers check today for my closing of my new home tomorrow . how late can I get this done at this location/

ReDonna Pullin | Oct 19, 2018
Kaiser Lutes | Oct 19, 2018

I think lobby is open until 4:30

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