Precision Garage Door of Fort Worth

Richard Denson

Excellent Service!

Mary Michael Townsend

I'm between a 4 and a 5 for the overall experience, but I'll go with a 5 because the general manager, Drey, worked hard to make sure I was a happy customer. I had some difficulty getting my appointment scheduled after agreeing to the estimate (which, although, expensive, was a reasonable estimate, for replacing an electronic driveway gate), but the difficulty was due to an administrative person, who didn't seem to be very focused on her job and with whom it was like pulling teeth to get a gate-repair appointment scheduled. Every time I reached out to Drey (after not hearing back from the administrative/customer-service phone attendee) he would respond promptly, which made up for a lot. As to the gate, it's high-quality, works great, super quiet, and it will not short-circuit during a lightning storm like my other one. :-)

Michelle Rider

Great service, fast response

HR T

Terrible experience. Overpriced for poor quality work. First installer showed up, couldn’t do any of the work, but told me someone would be there 8-10 the next morning. No one showed up, after several calls, now it would be 4-6pm. No one showed up, finally showed the third day. Door and spring repair was fine, but mounting the new opener he up 10+ holes in the ceiling trying to find a stud. Finally found one on one side, so the opener hangs from one side and all the holes are still there. Told me he could not use the pre run wires because he was no electrician. When he finally did hook up wires he left open connections with wires just twisted together hanging. Left bolts, wires, and debris all over the garage. Left greasy hand prints on the ceiling and walls of the garage. When I pointed this all out, he just shrugged and left. Called to complain and no one will call me back yet.