Crossroads

Category: Addiction treatment center in Philadelphia, Pennsylvania

Address: 2317 E Westmoreland St, Philadelphia, PA 19134, USA

Phone: +18008056989

Reviews

Tina Kuch

Oct 12, 2022

It always smells clean in there and they get me out pretty quickly

Erin Krezel

Oct 1, 2022

This office runs like it should. Wait time is 10 minutes or less, appt time short and sweet, awesome, friendly, professional staff. My prescriptions are never an issue. They are sent over, and you get text messages of when the doctor sends your prescriptions, scheduling is on point, It smells amazing in there. Maybe too strong at times, they also call you faithfully every month or 2 and ask you a few questions and give resources if you need them. They truly run a tight tour over there. I've just never had any kind of issue with these people. Finally a place to get what I need without having to pay, and without having to waste 3 days a week going to groups just to get my medicine. Some places put you through hoops. They don't make cancer patients do groups for their meds. You can't have a full time job doing that either. This is a great little office. I highly recommend

South Philly Explorer

Sep 20, 2022

Great place and great people for help. They have multiple locations throughout the city. I have been going to this place since they were called ARS on 7th and Arch. I also went to the location on 4th and south street. The appointments they schedule are right on time if you miss an appointment. I would definitely recommend going here if you need your medication.

Axel Barrientos

Sep 3, 2022

They are on point always real helpful and friendly even when they get disrespected by some rude people if you want help this is the place to go

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Questions & Answers

What days is ARS open on?

Michella Tocco | Oct 19, 2018
Matt S | Oct 18, 2020

maybe you need to change

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Do they take keystone first

Jerry Jones | Oct 19, 2018
Lewis Louis | Oct 19, 2018

Yes

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Are they open on Saturdays

John Doria | Oct 19, 2019
Stephanie Pikunas | Oct 19, 2019

Yes, the location on E. Westmoreland St is usually open on weekends, however, as they have told me before, their hours of operation are not set and change according to doctors' availability. I recommend calling the main office to schedule an appointment (that's what I did when I first started going there). Usually they can get you in the next day. Good luck.

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How much is the visit of anything

Nicole Hart | Oct 19, 2019
Jennifer Parker | Oct 19, 2019

If you have insurance it's free or whatever your co pay is. Not sure what the cost I'd if you dont have Insurance they never had price anywhere or even talked about that.

im new and feeling very horrible I have United healthcare community plan do they accept this and are they open on sundays

Joseph Onori | Oct 19, 2019
Metro Guest | Oct 19, 2019

Yes and they are open Sundays

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How long till you get your subs here

Lori n pat Street | Oct 19, 2018
Jennifer Parker | Oct 19, 2018

You get your prescription the same day. But its only for 2 weeks.

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Is are open today and if so do they take walking and if so what time

Chuck Kellar | Oct 19, 2018
Bennett Norcone | Oct 19, 2018

10:00 am

What are the actual office hours? Not the phone line, but the doc office, in Philly?

Becky Spano | Oct 19, 2018
Gary Gathright | Oct 19, 2018

Hours for doctors are variable based off need.

Do they take united heath care

Tiffany Hackett | Oct 19, 2018
Bryant Patterson | Oct 19, 2018

Yup i have it myself

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Does ARS take independence blue Cross insurance. I have to switch to that because I don't qualify for Medicaid. I checked the ARS website and under accepted insurances it says blues but when called ARS the lady told me no but she sounded unsure

Cara Chestnut | Oct 19, 2018
Cara Chestnut | Oct 19, 2018

It's PPO I'm starting a new work insurance. This is Cara Chestnut I just seen you last week at my ars appointment. I'm nervous I'm not going to be able to come anymore.

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I had called in today so that my prescription can be pre authorized at my pharmacy how long does it take?

Carmen Serrano | Oct 19, 2018
Alex Carrasquillo | Oct 19, 2018

I will put it in for you now. Give it 24-48 hrs

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Do they take insurance? Independence Administrators blue croos

Jman101 jman101 | Oct 4, 2022
Crossroads | Oct 4, 2022

Greetings! Thank you for reaching out. We do accept various insurance carriers. Our PA locations accept BCBS, however some plans may not be covered. Please contact us at (800) 805-6989 to speak with a patient access specialist for further information.

What r the hrs on Sunday

Jayne Murray | Sep 18, 2022
Crossroads | Sep 18, 2022

Greetings! Thank you for reaching out. The Kensington location hours vary by day & week. For the most up to date hours of operation you can reach out to us on our main line at 800-805-6989. We are available on this line 24hrs and will be happy to help you!

I was blocked from this site for defending myself the ladies in the front desk were rude and they treat people with a lot of disrespect my appointment was today and I knew I was late I asked her to reschedule my appointment

Evelyn Rivera | Jun 20, 2022
Crossroads | Jun 20, 2022

Thank you for providing your feedback and letting us know about this issue, Evelyn. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison in the 'Contact Us' section of our website, where you can provide contact information, and we'll be happy to assist you.

This place is great but they make their own hours I got work they supposed to be open at 8 they just came in at 9 and said their open at 10

John Bruzas | Oct 18, 2020
Holly Rogosky | Oct 18, 2020

It says 8am on the website. If they changed the hours then they should change it online so everyone is aware of the change.

Can a person get a suboxone dose daily instead of weekly?

Georgia Moore | Oct 18, 2020
jay howw | Oct 18, 2020

Ask your doctor.

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Do they take new patients on Saturday

Chrissy Connell | Oct 18, 2020
Melissa Parris | Oct 18, 2020

You have to get there early

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will they always give you Suboxone strips if you always come back positive for opiates?

Matt S | Oct 18, 2020
Melissa Parris | Oct 18, 2020

It depends on what your insurance will pay for,so I have Keystone ,I get tablets ,u have to get authorization from keystone insurance giving a reason why u can't take tables to get strips.Now for other insurances IDK ,but coming back clean or Hot for your swab doesn't matter,they do your swab in office,but most that have dirty swabs get only a 2 weeks supply

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Do they take keystone first

Adrienne Birnie | Oct 19, 2019
Felicia Fox | Oct 19, 2019

Yes

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Hi i would like to know how i can get prescibed suboxone? I have keystone first. Am i able to just to a walk in. Please let me know thanks in advance.

Holly Rogosky | Oct 19, 2019
Israel Torres | Oct 19, 2019

Melissa is right Holly. They do take certain walk ins per day so you must be in early although I would prefer appointments for the simple fact that you're scheduled to be there and will be seened as well as walking out with your script. Without a doubt you will receive a script. I would also call the number on the back of your Keystone catd and ask them what is the exact name of the suboxone brand covered.

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What days can you do walk ins

Felicia Fox | Oct 19, 2019
Mike Breen | Oct 19, 2019

Any day they open

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If i missed my appointment yesterday is there a A RS i can go to today will they take me as a walk in now .

Harry Hartbauer jr | Oct 19, 2019
James Dennis | Oct 19, 2019

You have to contact ars so that they can let you know if there is a office open

For the therapy that we need to do for the clinic, we only need to do it once a month?

Steven Salvati | Oct 19, 2019
Adrea Renee | Oct 18, 2020

They want atleast 2xs a month. Especially in order to get switch from every 2 weeks to monthly visits

Is it possible to come in at an earlier date than my appointment is and still get my prescription?

Rett Ozone | Oct 19, 2019
Thomas Sachs | Oct 19, 2019

Yea u have to wait til your appt even if ur pills are lost or stolen

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Do they provide M.A.T. (methadone assistance treatment)

Maria Pozzi | Oct 19, 2019
Jennifer Parker | Oct 19, 2019

No just suboxone treatment.

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Do you accept Athena insurance?

Chrissy Nixon | Oct 19, 2019
Alex Carrasquillo | Oct 19, 2019

Yes

I been taking the films of subs for over 10yrs and I move to philly and I need to see a doctor as soon as posible, but I got my medicaid from NYC, can you still help me, please.

Maria Rosado | Oct 19, 2019
Anthony Mayfield | Oct 19, 2019

What's the name of your insurance? Best bet..call the phone#...

Is ars open on east Westmoreland street today April 14th, 2019?

Anne Marie Boyce | Oct 19, 2019
Alex Carrasquillo | Oct 19, 2019

1pm

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If i miss my appointment and don't go for two weeks will i still be able togo there

Harry Hartbauer | Oct 19, 2019
Jennifer Parker | Oct 19, 2019

You should call and reschedule. I know someone who missed there appointment and didnt go for a few weeks an had to start over.

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What time does the East Westmoreland street office close on Tuesdays? I know website says 4 but I know from experience that the website doesn't always have correct times for ars

Anne Marie Boyce | Oct 19, 2019
Bryant Patterson | Oct 19, 2019

It's 4 today

Do they accept walk ins??

Kimberly O'Hanlon | Oct 19, 2019
Anne Marie Boyce | Oct 19, 2019

Yes

How do I get the film instead of the pills? The pills for some reason make me sick to my stomach.

Anthony Zemartis | Oct 19, 2018
carol clark gruber | Oct 19, 2018

Ask Dr to fill out a pre-auth. Mine just went thru for 6 months.

How do i go about to get subs when is the best time to go

Al Hines | Oct 19, 2018
Gary Gathright | Oct 19, 2018

I would recommend calling the call center and they will set you up with appointment. 267-687-0636 or 724-591-5236. Good luck, Gary

Are you open on Monday

zoey gonzalez | Oct 19, 2018
Alex Carrasquillo | Oct 19, 2018

No we open on Wednesday 10am

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