Address: 2975B Manchester Rd, Manchester, MD 21102, USA
Phone: +14102396920
Sunday: 12–5PM
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 10AM–5PM
Willy B
Always great service and friendly tech support.
Tina Deadder
Quantum internet and telephone is a great company. The guys were working at the end of our driveway and on our way out I jokingly said to them “feel free to bring up the trash cans”. When we got home, the trash cans were brought to the garage! It made my day. Such great customer service. We are so glad to have them for our internet provider.
brandon glorioso
I have spoken with this company 2 times within the last few months about the quality of our internet speed is so bad. We constantly have issues with loosing connection to the internet and speed never being what we pay for. I speak with their techs and they argue about how speed tests are not accurate evidently but anywhere on the whole world wide web says otherwise? This is the worst customer service I have ever had to date. I have to say if you think you are getting what you pay for here you will be sadly mistaken. Hopefully in the future they will hire real technicians who don't lie for their company and respect their clients instead of being augmentative. Update: A tech of a different name came out to our business and saw the issue we were having who I will add was a very polite man compared to the prior and replaced our modem. Hopefully there will not be future issues with the new modem so I am changing my review to 3 out of 5. The gentleman that came today to fix this issue should be head of the tech after the respect he showed and agreed with the issues that another tech had said there were none.
Christopher Bartosik
Switched from the big internet/phone provider after have to "reset" the router weekly. Since then only a minor issue here and there, but great speed. They also are pretty quick in responding to emails and are offering fiber now. I have a home based business and internet is essential, they have really hit a home run with me.
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Unfortunately, no, we cannot. We are not a mobile carrier, so is it possible you are contacting the wrong company? We don't have a record of you ever being a customer, so it's likely you are searching for a different company than ours.
Since questions asked in this forum are public, it would be inappropriate to comment on billing-related questions. We will reach out to you shortly.
Correct, we offer Internet and telephone service, but not TV. These days, there are many great options for watching TV over the Internet, so we haven’t felt the need to offer TV ourselves. If you need some recommendations for TV service and/or hardware, we would be happy to provide them to you!
Judy, Thanks for reaching out! While we do offer short-term services, Coon Club Rd is outside of our current coverage area, so we wouldn't be able to help you out during the time period you are requesting. We are constantly working to expand the areas in which we offer our Internet service, so please check back in with us periodically and also keep us in mind if you move from your current location. Thanks again for considering us! Sincerely, Quantum
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