Internal Revenue Service (IRS) Taxpayer Assistance Center

Category: Tax department

Address: 5100 River Rd, Schiller Park, IL 60176, USA

Phone: +18445455640

Opening hours

Sunday: Closed

Monday: 8:30AM–4:30PM

Tuesday: 8:30AM–4:30PM

Wednesday: 8:30AM–4:30PM

Thursday: 8:30AM–4:30PM

Friday: 8:30AM–4:30PM

Saturday: Closed

Reviews

D V

Sep 14, 2022

They aren't taking walk-ins. The security guard at the door will give you a phone number to call and when the best times to call are. Once you've made an appointment and you go, the staff is very friendly and helpful.

Bertha Diaz

Jul 15, 2022

It took some time to get an appointment. We went this past Tuesday. I expected a crowded center and bad attitudes. Much to my surprise, our experience was the complete opposite, thankfully. Could not have asked for a kinder, more helpful representative. Come prepared with proper IDs, paperwork required as well as paperwork you feel may help your situation. Be kind and patient. Very grateful for this location (Schiller Park) and free parking lot. I otherwise would have had to go to the downtown location.

D.Elaine Payne

Jul 6, 2022

Could not get any assistance contacting the IRS office

Dolores Rodriguez

Jun 23, 2022

ONLINE Information provided..Hours of service was clear and helpful so I could plan my time with my concern..THANKSU

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Questions & Answers

Do i need to make an appointment to get transcripts??

Metro Bytmobile | Oct 18, 2019
Jose L Cabrera | Oct 17, 2020

Do I need to make appointment to get trascripts

do I need an appoitment for stamping 2018 returns?

Theofan Mavromati, Jr. | Oct 18, 2019
valerie henry | Oct 18, 2019

No

Read More

I called the number to get an appointment it says office is closed. I wanted to get a status on ITIN what are the options?

Ramkrishna Shendkar | Oct 17, 2021
EARTH IS HOME | Oct 17, 2021

Call the regular Itin department. The office is not closed. I just went last week to drop off some documents. To find itin department go to the IRS website.

can i go directly for walk in without appointment?

johnny dip | Sep 17, 2022
D V | Sep 17, 2022

No walk-ins are taken. You can go but they will only give you the phone number to call and make an appointment.

Do you need an appointment to resolve a problem?

Kenneth Smallwood | Sep 17, 2022
David Lyon | Sep 17, 2022

Yes

can you file the tax return and pay the tax at the Schiller park location

William L. Kabaker | Aug 18, 2022
Sammy Feliciano | Aug 18, 2022

Yes with an appointment of course and but the fee varies.

I need to Get ITIN on my non US Residence LLC . I tried to get an appointment on call However Didn’t Work. Should I Visit the Office in person? Please Guide if anyone having information. Thank you

M Saleem | Aug 18, 2022
Bertha Diaz | Aug 18, 2022

Hi. IRS goes by appointment only. You will be on hold for nearly an hour and the recording will probably ask you to call back. If you don't have to travel far, perhaps it is worth trying to visit in person. Someone may have canceled their appointment and may take you instead.

How can i find out about my refund, and I NEED TO AMENDED MY 2020,2021 STATE EIC

mary cordaro | Jul 19, 2022
David Lyon | Aug 18, 2022

You must have an appointment to be seen by an IRS specialist. The appointment number is on the IRS website to make that appointment. The number and website are very busy, so be patient.

How do you get in touch with a live agent Tried the two numbers provided on the IRS web site with no luck

D.Elaine Payne | Jul 19, 2022
Karen Koehler-Davis | Jul 19, 2022

Depends on what you ate trying to reach them for

How can I make an appointment for my mother she just needs to drop off papers in person?

Leslie Mondragon | Apr 20, 2022
Hot Onez | Apr 20, 2022

You have to call the 844 number to get an appointment. Call early in the morning

Can I get a copy of my W2? The company (Panera Bread) didn't provide it. I called and went online without success. Even my former supervisor couldn't help. Nora L.

Nora L | Mar 21, 2022
Michael Zucker | Mar 21, 2022

The IRS will not have it available to provide it at this time. Best bet at this time is to keep reaching out to Panera.

I tried calling to make an appointment and can’t get through to anyone !! Can i just go there ?

Katrina Diaz | Oct 17, 2021
R. Banks | Oct 17, 2021

Unfortunately, no you can not!

do i need a appointment to pay my tax bill

Amir Khano | Oct 17, 2021
Melvin Walls | Oct 17, 2021

YES

Can we do change of address there at the office.

r k | Oct 17, 2021
David Bielat | Oct 17, 2021

No you can call go online or mail in your change of address . Right now irs is not talking calls

If I visit to the office, can I get the federal tax return

Oyun Jumdaa | Oct 17, 2021
Regina Stamps | Oct 17, 2021

Yes

Can I file a paper tax return by visiting the Schiller Park IRS office

Carol Ruggeri | Oct 17, 2020
Manuel Puente | Oct 17, 2020

Is Mostly to get help with letters and levies on your wages or bank account, adjustments, make payments and get tax forms, is better to call and make an appointment

Hello! where is my refund?

Espoir King | Oct 18, 2019
Rebecca M | Oct 18, 2019

Go to irs.gov where's my refund.

Where is the closet IRS office to Elmwood park IL

Minerva Pagan | Oct 18, 2019
Kim Mueller | Oct 18, 2019

Look up IRS locations..

If i owe back taxes , can i come to this location and find out my payoff balance . And pay it at this location?

Jeffrey Harris | Oct 18, 2019
Rebecca M | Oct 18, 2019

Yes. You will need to make an appointment.

I need an appointment, what should l do?

Sergio Tapia | Oct 18, 2018
Samer Zabadneh | Oct 18, 2018

You can walk in and make one i believe

For a simple information at the irs office do I need an appointment?

Michele Troia | Oct 18, 2018
Shelia Monroe | Oct 18, 2018

I made arrangement with the the IRS to take $ 80 a month direct deposit from my checking account I received a letter stating that they need more information they have took money from my account beginning June the 1st and I don't know what I called the IRS office and they told me to get in contact with Chicago Center IRS for more information and I don't know where the office is located in Chicago can you help me with this

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