Illinois Department of Employment Security

Category: Unemployment office

Address: 1700 W 18th St, Chicago, IL 60608, USA

Phone: +12175580401

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

kimberly brown diaz

Jul 29, 2022

Kind of strange you have to keep making appointments but this place is so very helpful . From the security guard to all the other services they have been very kind. I was already sad and was going thru alot being unemployed but I see hope. Cheryl, Sage and Bob were very very kind , patient and helpful

Renee Carter

Jul 11, 2022

Every time I go I get the most help and friendly staff

Nelly De Leon

Jul 2, 2022

The staff is Knowledgeable, caring and resourceful . Make your appointment, come in and experience the effectiveness of this team.

IQ Robinson

Jun 24, 2022

the worst website have a problem,even though and services ,I can t log in every time I log in it and the customer service couldn't help me to fix my problem

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Questions & Answers

How many hours do you have to have before you are approved for unemployment?

linda whitaker | Oct 18, 2017
Lisa L | Oct 18, 2019

It takes at least 2 weeks and you will get a letter in the mail with the decision.

w long does it takes to received unemployment after you send your application for unemployment benefits

MARIA GUZMAN | Oct 18, 2018
Laurie Pietranczyk | Oct 17, 2021

If I was getting unemployment three yrs ago and forgot PASSWORD AND PIN# hoedown I start again to apply for unemployment????

I have been trying to certify for benefits and unable to get online the site is not working. I tried calling and the phone has been busy nonstop. How do i certify? i just want to be able to talk to a live person. Please help!!

silvana klufetos | Oct 17, 2020
Ismael HAMANI | Oct 17, 2020

Try by phone they will ask you to create a pin if it's your first time once your create the pin you will be able to certify by phone, or online but only Thursday and Friday from 5am to 7pm the certification day is not the same for everybody

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How long do u have to work on a job be for u are eligible for unemploment?

Eddie Rodgers | Oct 18, 2018
Lisa L | Oct 18, 2019

I think it's 6 months or so.

It's been weeks since I called the directed number and no call back. I haven't been paid since August 14th. Is there anyway I can make direct contact to fix the issue going on?

Donte Enge | Oct 17, 2020
Graciela Diaz | Oct 17, 2020

You can leave a note for them at the office. My bf said they were really good at getting back to you. Leave your name, phone #, claim # and brief discretion of what's going on. They get back to you in a day or two.

Are you located next to family dollar?

Marcos Silva | Oct 17, 2020
Crystal Sahler | Oct 17, 2020

Yes right above it

how to apply for unemployment?

MzRedd Clark | Oct 18, 2019
davita wade | Oct 18, 2019

When visiting make sure in preparing to stay for 1.5 hour bring with you Social Security cards, Government issued ID, or Passport last 2 paystubs. Upon entering you check in @ the desk 2nd floor, letting asso iate know you would like to file a unemployment claim. You will be issued a form to complete, the receipt will be given to you with a number issued on the bottom. Listen out for your number go from there.

Does this location have the wioa program?

Roger Henry | Apr 20, 2022
Mzmeagain Elkba | Apr 20, 2022

Yes they do... But it's virtual every Tuesday call the office to get the information (number)

Why does my IDES account say my check has deposited and when I log into my keycard the balance is $0 ?

Amanda Mohr | Oct 17, 2020
Maurice Boyd | Oct 17, 2021

They are stealing people money

Where do you mail a work search form

Joseph Glynn | Oct 17, 2020
Deacon Odice | Oct 17, 2020

Online or phone

I'm sick ... I can not work ... I can apply for unemployment

eduardo ochoa | Oct 18, 2019
Linda DeLeon | Oct 17, 2020

working till close up due to COR 19 and have a chronic illness and is unsafe to go back to work can I still collect unemployment ?

How do i do it to active my card

Natalie Barrera | Oct 18, 2019
Gerardo Martinez | Oct 18, 2019

Do you speak spanish?

What is the number for the office?

creighton gaunt | Oct 18, 2018
Rochelle South | Oct 18, 2018

What is the number

What did I need to get sign up

Chyenne Spears | Sep 17, 2022
Jeanette Rodriguez | Sep 17, 2022

Proof of residence like utility bill and phone bill, ID, social security card if you’re claiming a minor take their card too and pay stubs

Does this location accept walk-ins and are children allowed inside?

Samantha Head | Aug 18, 2022
Vanwolfster | Aug 18, 2022

You need to make an appointment. As for children being allowed there, I'm not sure; call and ask about that.

I am unable to get in my account online it won’t let me reset my password. Can I apply for unemployment over the phone?

Gaby Capetillo | Jul 19, 2022
Nelly De Leon | Jul 19, 2022

You have to call the IDES call center and they will setup an appointment for you to come to the office. You’ll need to bring a picture ID and Social Security identification.

Do I need an appointment to come in person

A Google User | Apr 20, 2022
Smoke 88 | Apr 20, 2022

No you do not need an appointment I was a walk-in

If you're on unpaid FMLA can you get unemployment in il

Sherry Jackson | Jan 20, 2022
Nikki R. | Jan 20, 2022

Yes

Is the office open for walk in

Jackie Howard | Jan 20, 2022
Juan ito | Jan 20, 2022

No walk ins, only appointment. You won't be allowed in

Are walk-ins available ?

Tj | Nov 21, 2021
Rich Byrd | Nov 21, 2021

No by appointments only.

When do we receive the unemployment debit card

Rohnda Davis | Oct 17, 2021
Tenita Brown | Oct 17, 2021

It comes about a week or so after you first file your claim, or you can have it direct deposited to your own bank account.

Are you guys open

eduardo quebrado | Oct 17, 2021
Guy Graves | Oct 17, 2021

Nope

Are they currently open? I need help with my unemployment

Cece gaspar | Oct 17, 2021
Guy Graves | Oct 17, 2021

No

How do you get an employer that you never worked at removed from your employer information on IDES application?

Deb Connelly | Oct 17, 2021
carmen Hernandez | Oct 17, 2021

Call Ides follow the prompts and report the info , they will provide you with a number to call .

Can we come into the office

MARTHA MARTINEZ | Oct 17, 2021
Denise Sanchez | Oct 17, 2021

You have to find the one close to your home Google it unemployment office near u

Are the officers open ?

Rufus Ely | Oct 17, 2021
Chevel Stanton | Oct 17, 2021

No

the office is open ?

ያንቺው ሌባ | Oct 17, 2021
Luis Morales | Oct 17, 2021

No its not

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Hey my name is Connie Houston they have been stealing check from me at the unemployment I suppose received 1,800 that what the lady had told me when she call me. They only received giving $753.00 now

Connie Houston | Oct 17, 2021
Maurice Boyd | Oct 17, 2021

The same thing they say my WBA deduction are more than my check they steal my money and i call nobody call me back

Is this located open now

Troy Newbern | Oct 17, 2020
N C | Oct 17, 2020

No, no one gets access not even my lawyers. Garbage.

Are they open to the public

Gabriel Rodriguez | Oct 17, 2020
N C | Oct 17, 2020

No. They are garbage

Are they open

Jimmy Spencer | Oct 17, 2020
N C | Oct 17, 2020

Not to public, just employees. Infuriating.

Are they open

Dolly Reitinger | Oct 17, 2020
renneplayz _gachalife | Oct 17, 2021

How can i add my dependents to my claim i forgot to

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The system tells me to contact the office but is closed what can i do

Jose Lopez | Oct 17, 2020
Arun Shivaswamy | Oct 17, 2020

Been waiting for the call back 3 weeks

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Is the unemployment office closed on 18st in chicago?

Cobra Snake | Oct 17, 2020
Cobra Snake | Oct 17, 2020

When will they be open because I left a call back number on the voicemail but they never called back....

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Are you open?

Katherine Ripley | Oct 17, 2020
Arun Shivaswamy | Oct 17, 2020

I don't believe so -

Is this place open

Nicole Chavez | Oct 17, 2020
Deacon Odice | Oct 17, 2020

You can leave your info with security and someone will contact you

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Is this unemployment office open for applying for unemployment benefits

Steve Moore | Oct 17, 2020
Arun Shivaswamy | Oct 17, 2020

I don't believe so - either you do it online or phone

I can't reach on the phone I would like to certify where can I go to get this done in Chicago? Thanks

Nes Feb | Oct 17, 2020
Tatiana Williams | Oct 17, 2020

Apply online

Is this site opened to citizens?

leslie Phiilips | Oct 17, 2020
Tay Ñ Her La'Family | Oct 17, 2020

Nope They Closed

How many hours am i allowed to work and still collect partial unemployment

Marina Krause | Oct 17, 2020
John T. Williams | Oct 17, 2020

Idea.gov

How can I certify if I reset my password and still unable to login in? I called the number and there are no options to speak with anyone. Apologize and hangs up?

R C | Oct 17, 2020
Jerome Johnson | Oct 17, 2020

Forgot password sent to ur email reset ur password over

Got letter about unemployment trying to clarify but the 800# is constantly busy been trying for 4 weeks????

Ron Crivellone | Oct 17, 2020
Tysheena Walker | Oct 17, 2020

Try options 122131

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So i got a letter in the mail that i may not qualify anymore because i worked one extra hour one week and says i have to speak to an agent if i wanna claim next week but noone picks up the phone because offices are closed ao what do i do now?

j m | Oct 17, 2020
everardo duenas | Oct 17, 2020

Go to a facility they are open on Fridays 8:30 to 12:00 . I went to the one in Bedford park

Are they open to the public

Erika Rutledge | Oct 17, 2020
Nancy Sanchez | Oct 17, 2020

No

If i receive employment and i want to truck driving school, what will happen with my employmene benefit?

Yusuf Omar | Oct 17, 2020
Anthony Shackelford | Oct 17, 2020

Not sure exactly but I do believe it will show up as you owing during tax season ? Just ask around just to confirm

Can I get identification number though here . The 1800 is always busy.

jesus cardenas | Oct 17, 2020
Tony Davis | Oct 17, 2020

I do not know and I can't get no account information through the 800 number

Is it open..??? Someone help?? I can't seem to call.. And every thing is closed supposedly!!

Rose Ocampo | Oct 17, 2020
Mario Ceballos | Oct 17, 2020

Is open 8.30 am until 4.00 pm if you go. I sugest go early the line is too long at leasr 7.00 am there is a lot of people.

What do you have to bring to apply for unemployment

Mark Whitfield | Oct 17, 2020
Crystal Sahler | Oct 17, 2020

Your ID and social security card

How would it take to get your money

Alonzo Hunt | Oct 17, 2020
Jesus Medero | Oct 17, 2020

You can call too to get more information

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if you were fired a year ago can you still file for unemployment

sheila dixon | Oct 17, 2020
Art Baker | Oct 17, 2020

Nope. There is a time frame

What do I have to bring to file for unemployment?!

Karla Colon | Oct 17, 2020
juan vargas | Oct 17, 2020

Drive license Social security

I need to apply for unemployment but i lost my social security card. Can i still apply?

Aj Est | Oct 18, 2019
Alejandro Rodriguez | Oct 18, 2019

Apply online. if you need to come into the office be prepared and have your social security cardd ready

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Can the unemployment office help you get in truck driving school

Jerell Whitfield | Oct 18, 2019
Alecia Ball | Oct 18, 2019

Yes

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If I put in my two weeks at another job, and ended up getting fired from my new job is it possible I can get unemployment?

Kimberly Robertson | Oct 18, 2019
Larry Winslow | Oct 18, 2019

Two weeks is not enough work time for unemployment Maybe your2 job together will qualify you

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how can i applyonline for unemployment

Otto Palma | Oct 18, 2019
Robert Carroll | Oct 18, 2019

U can online and put in the application. Google unemployment and it will get you there.

If my unemployment was interrupted due to questions about my income and I subsequently took on a job with a temp service. once my assignment is over can I again receive my benefits ?

Alonzo WIlliams | Oct 18, 2019
Tevallis Terry | Oct 18, 2019

Im have the same question can someone help us

What all do you need to file for unemployment

Hood Philanthropy | Oct 18, 2019
Phil Hoover | Oct 18, 2019

Your active valid state of or drivers license and a social security card (not a photo copy). Have your work history for the last 18 months.

what all information do I need to bring me down to the unemployment office in order for me to sign up for unemployment?

Chauntee Meeks | Oct 18, 2019
Jay Bizzle | Oct 18, 2019

Social security card Id/ license But on line is the easiest... don't have to leave the crib🤘

Am I eligible for an extension on my unemployment? If so, how do I go about doing it?

Gilbert Gonzalez | Oct 18, 2018
Kandi Fowler | Oct 18, 2018

Go down to unemployment and they will help you to see if u are eligible and what u can do to get it.

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I have a husband that is sick. I need to leave my job. WHAT paperwork do I need to collect unemployment?

Denise Bordoni | Oct 18, 2018
Louis Foster | Oct 18, 2018

Look online

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Can you do a application on a phone online?

Lon McLendon | Oct 18, 2018
Marrikess Lucious | Oct 18, 2018

Yes

Do you have to have a s.s.card to apply?

Sir Skar | Oct 18, 2017
Louis Foster | Oct 18, 2017

Yes unless you file online

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