Rochester Optical

Category: Optician in Rochester, New York

Address: 1240 Lyell Ave, Rochester, NY 14606, USA

Phone: +15852540193

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5PM

Friday: 9AM–4PM

Saturday: 9AM–1PM

Reviews

Steve Tyner

Feb 4, 2022

A great experience for my first glasses! A very professional environment, with zero pressure for more expensive options. The entire staff provided outstanding customer service.

Jovaun Spirles

Sep 7, 2021

Maria is the greatest... Took her time and assisted me with everything i needed. TY

Merry Braithwaite

Sep 7, 2021

I am so grateful for the individual care and amazing customer service we receive at Rochester Optical. We have two young sons with disabilities. They are amazing with them!

Donnett Shawn

Aug 28, 2021

Prompt, professional...overall awesome experience👌🏾

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Questions & Answers

Do you fix frames you do not sell?

Mike Reeves | Oct 17, 2021
Rochester Optical | Oct 17, 2021

Sure, if its fixable we sure do. Stop by anytime we are open. M,T,W 9-5:30, Thurs 9-6, Fri 9-4, Sat 9-1. Please wear as mask as we are considered a Healthcare facility and it still required for Healthcare. Thank you and look forward to helping you out!

acenptan blue choice options?

Yajair Soto | Oct 18, 2017
Teniqua Clark | Oct 18, 2018

YES

Can you get a screw out of frame that is completely worn down

Amanda Warrington | Aug 18, 2022
Debbi Martini | Aug 18, 2022

We sure can try! Stop in and we will do our best!

Are you having any sales December or January

David Little | Dec 21, 2021
Rochester Optical | Dec 21, 2021

Always! 50% off complete pair of glasses for December (some restrictions apply) We haven't decided yet for January. Again, we always have a promotion going on.

Can I donate glass

Wilfredo Pacheco | Nov 21, 2021
Denise Pittinaro | Nov 21, 2021

Do you mean glasses?

Can you make custom prescription steampunk goggles?

Gina Huntoon | Oct 17, 2021
Dan Kampff | Oct 17, 2021

If you already have the frame, they can most likely put the prescription in.

Where do you find the ihs site to order glasses?

Vangie Solis | Oct 17, 2021
Rochester Optical | Oct 17, 2021

If you are looking for the local retail store, we do not sell glasses online. However, if you are a Veteran we do have a site called Frame of Choice.com that will suit your needs. Let me know if I can answer any other questions for you.

Can I be seen without an appointment?

Martha Rivera | Oct 17, 2021
Rochester Optical | Oct 17, 2021

Please call the office to make an appointment if you need a vision exam. The office number is (585)254-0193 if you have any questions.

Do you accept VSP insurance

Mrs. Gordon | Oct 17, 2021
Rochester Optical | Oct 17, 2021

We are not direct providers for VSP. However, you can still purchase or get an exam here, get our promotion pricing (which you can not combine at a provider) and then submit an out of network receipt so you can get a reimbursement. This allows you to save more with combining the sale and insurance. Please call 585-254-0193 for assistance. Thank you!

How is the custodian position overthere

Jonatha Co | Oct 17, 2020
Debbi Martini | Oct 17, 2020

We are always looking for qualified applicants. Please apply on our website under the positions available tab.

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Do you accept straight Medicaid

Wendy cruz | Oct 17, 2020
Dan Kampff | Oct 17, 2020

Unfortunately no, but they do take blue choice option and mvp option.

can you buff scratches out of lens

Blaine McCarthy | Oct 17, 2020
Debbi Martini | Oct 17, 2020

I am sorry. There is no way to buff out lenses. There are products out there that will "fill" in the lens to stop the glare at the scratch site but then you cant see through that spot. We do have very low cost options to purchase new lenses. We will be glad to help you with that. Thank you!

What type of insurances u take?

Yvonne Sierra | Oct 18, 2019
Debbi Martini | Oct 18, 2019

It is easier for me to ask what you have, as we take many. What type are you wanting to inquire about?

Do they do walk ins

jennifer Garrow | Oct 18, 2019
Debbi Martini | Oct 18, 2019

WE DO TAKE WALK INS BUT APPOINTMENTS TAKE PRIORITY. I WOULD HIGHLY RECOMMEND CALLING TO SCHEDULE. THANK YOU FOR YOUR INTEREST IN ROCHESTER OPTICAL.

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Do you expect new patients with Medicaid ?

cheyen richardson | Oct 18, 2019
Denise Pittinaro | Oct 18, 2019

They are very good to work with. Great selection with low price

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Do you take United health care

Anna Shanto | Oct 18, 2018
Debbi Martini | Oct 18, 2018

As of now, we do not. We are going thru the credentialing process to start taking it. Check back with us in a few months! Remember, we do offer great promotions that may bring the cost lower than using your own insurance. Sometimes then you can submit a receipt after the fact to get some money back from your insurance.

Do they take strait medicad

Jr Curtis | Oct 18, 2018
Debbi Martini | Oct 18, 2018

No we don't take Medicaid but we do offer many low cost options.

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