DoubleTree by Hilton Hotel Ontario Airport

Category: Hotel in Ontario, California

Address: 222 N Vineyard Ave, Ontario, CA 91764, USA

Phone: +19099370900

Reviews

darlina lopez

Jul 19, 2022

The rooms are excellent. Check-in was fest and simple. I've stayed here several times, and each time, I've stopped for a drink at the Starbucks:) if you're a Starbucks-gal like I am, you'll really appreciate having one in-house. It makes all the difference. A premier steakhouse and plenty bars and food options can come handy as well:) Fresh cookies are always a nice touch as usual.... I guess the best thing is having everything in-house. Such a convenience.

Susan

Jun 3, 2022

It's a beautiful hotel. I loved the room and the whirlpool outdoor hot tub. It was very relaxing. They even give out delicious, warm chocolate chip cookies at check in. I would love to stay there again. The king size bed was comfortable.

Dulce Delgado

May 24, 2022

The hotel is nice if you are going to enjoy the hotel. But really if you are going to stay for a couple of days and go out, another Hilton in the area is better. I specifically requested a room with the balcony. and they gave me that little balcony. It was still next to the laundry room and there was a lot of noise. I didn't really enjoy the balcony and I didn't go out because it was uncomfortable for me that people was walking by and I was sitting there. I asked twice if they could change my room and they only told me "let's see what we can do"

Verified Hotel Guest

Jan 31, 2022

Positive: Location. Good food in the restaurant. Nice security team. Starbucks. Mezzanine very inviting. Pool area is beautiful.Shuttle. Negative: Doubled billed. Charged double what was quoted for an upgrade. The room rug appeared to not have been vacuumed. Hair on one bed. Toilet has mold and needs a good scrub. Front desk check-in not very accommodating. not. no never again

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Questions & Answers

Did anyone have any experiences with ghost

nicol bransby | Dec 21, 2019
DoubleTree by Hilton Hotel Ontario Airport (Owner) | Dec 22, 2019

We welcome everyone here but we haven't heard anything related to ghosts!

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Are you guys hiring for housekeeping positions? I tried to do it online but for some reason it wont let me

Maryjane Gracia | Dec 21, 2019
DoubleTree by Hilton Hotel Ontario Airport (Owner) | Dec 22, 2019

Hi Maryjane, Yes we are, please try www.jobs.hilton.com

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Is there iron facility in the room

Tomas Pareja | Dec 21, 2019
DoubleTree by Hilton Hotel Ontario Airport (Owner) | Dec 22, 2019

Hi Tomas, yes there is an iron and ironing board in the guest room. We also have dry cleaning services available on property. Have a good day

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Can you walk from airport

Marilyn Reynolds | Dec 21, 2018
Victor Breazzeal | Dec 22, 2018

No it is decently far from the airport

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Is there a train station near by?

Kailey McDonald | Dec 21, 2018
gary chitwood | Dec 22, 2018

It's a ways away. Several miles but a short taxi or Uber ride

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Looking for a Day Spa for facial and massage

Eva Gruber | Dec 21, 2018
Omar Ubillus | Dec 22, 2018

Yes. It has outdoor spa. But no facial massage.

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How much is the deposit for the room

maria samano | Oct 21, 2020
Carrie Garavito | Oct 22, 2020

$100. But also refunded back in a few days we had no damages to the room we didn't smoke

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Is the pool currently open?

Daimoni Washington | Jun 23, 2020
DoubleTree by Hilton Hotel Ontario Airport (Owner) | Jun 24, 2020

the pool will be re-opening tomorrow

Is it complementary Hot breakfast?

Micah Rowland | Jan 25, 2020
DoubleTree by Hilton Hotel Ontario Airport (Owner) | Jan 26, 2020

No, unless you are a Diamond/Gold Hilton Honor Member than you have the option to select a complimentary continental breakfast.

Does the Doubletree in Ontario, Ca have safes in rooms

Mar Petro | Jan 25, 2020
DoubleTree by Hilton Hotel Ontario Airport (Owner) | Jan 26, 2020

yes we do

Do they mobile keys at this location

April Fay | Dec 21, 2019
A Google User | Dec 22, 2019

Hello April, If you are a Hilton Honors member (silver,gold,diamond) and have the Hilton Honors App we do offer digital key.

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Do they have a refrigerator and coffee maker in the room?

Alan Wilson | Dec 21, 2019
Bobby Bright | Dec 22, 2019

Unfortunately No.

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Are there hair dryers in the rooms? Refrigerators? Microwaves?

Robbie Carpenter | Dec 21, 2019
Sokie Gomez | Dec 22, 2019

They have all those and more. And if for some reason its not in ur room already,they will bring it to room...all u need to do is ask.

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How would I be able to see your venue

Yazming Pacheci | Dec 21, 2018
Debbie Deb | Dec 22, 2018

Go online to their website

can u walk to convention centre?how far?

Bunty Baby | Dec 21, 2018
gary chitwood | Dec 22, 2018

Yes. 3 minutes

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Is there live entertainment tonight

Joe Perez | Dec 21, 2018
Teacher Alice | Dec 22, 2018

7 nights a week.

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What the weekend schedule for entertainment

julius combs | Dec 21, 2018
Deanna Krehbiel | Dec 22, 2018

They got it. Lots of conventions.

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What was the former name of the Ontario Double Tree?

John Ennis | Dec 21, 2017
Zhari Smith | Dec 22, 2017

Not sure my boyfriend did the Reservations

What is the cancellation policy

david valdez | Dec 21, 2017
Debbie Jager | Dec 22, 2017

Usually a 24 hour notification is good.

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Can u smoke on the balcony

De Beer | Dec 21, 2019
Eric Milinchuk | Dec 22, 2019

No, it's a fee of 250

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What are the hours for the shuttle to and from the airport. I understand its every 20 minutes but what is the start and stop time each day.

Samuel Hiatt | Aug 3, 2021
J N (CuteNBored) | Aug 4, 2021

I **BELIEVE** you can take the shuttle anytime day or night. I'm sure it says scheduled every 20 minutes and I'm certain they would run that often if there was a demand. However, during my stay the shuttle never left the parking lot (they aren't going to just waste gas but if you need a ride from the airport in the middle of the night, I'm certain they'll be there to pick you up!! :)

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