Address: 1660 Sunset Dr, Rock Springs, WY 82901, USA
Phone: +13073629200
Janene Koerner
This Holiday Inn in Rock Springs is fantastic! We had a wonderful clean room! Beds were super comfy as well! It was about a 7 minute drive to the historic downtown area. The historic firehouse is a free museum with all kinds of artifacts from the town's history. The hotel also has an indoor pool open 24 hours along with free breakfast in the morning!
Michael Rodriguez
Clean rooms, easy highway access. Gentleman at the desk is great! HOWEVER….if you are a motorcyclist/adventure bike/trailering a Razor, this is not your place. They are not accommodating for people who travel by anything except a car/SUV/mini van. We got a call from the front desk at 9pm that we had to move a truck and trailer that was hauling our motorcycles. There were 15+ open parking spots. Hotel was not full. Given this area is highly recreational for outdoor sports, this was surprising. The “shift leader” female wanted to argue, while the gentleman understood keeping motorcycles close to our window to prevent theft. We were supposed to stay here on both legs of our trip but cancelled for a more motorcycle friendly hotel 10 minutes away. The excuse given was this is not a “corporate” HI express and their owner has “different rules”. We stay in HI express hotels about 30 days a year at minimum and have never had a hotel give a single issue to parking our truck and trailer in the parking spaces. We won’t be back to this location. It should be noted that during covid, we NEVER stopped traveling and continued to support hotels such as this one that were struggling. This behavior by their owner/shift leader is not acceptable.
Verified Hotel Guest
Positive: Location Negative: Staff obviously has their family come and take over the pool on the weekend once it got late into the evening everyone left the hotel all together. Everyone that was placed in the room next to us each day were horrible and loud. Breakfast was horrible
YarLea
Very good service and friendly staff. Hotel with clean and comfortable rooms, very comfortable beds. Great walk in shower. Good breakfast, little variety but very delicious. Clean Pool.
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Yes, we are. There is a non-refundable $20 plus tax fee per day. Pet rooms are on the first floor. We do ask for your cell phone in case of any noise issues. Thanks!
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