Sunscape Apartments

Category: Apartment complex in Roanoke, Virginia

Address: 3635 Sunscape Dr, Roanoke, VA 24018, USA

Phone: +15407762855

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–7PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–5PM

Reviews

Chris Register

Sep 10, 2022

When we lived here staff and maintenance were so easy to work with and they were able to accommodate us whenever needed!

Hallie Phelps

May 19, 2021

We love Sunscape! We have lived here for a little under a year and plan to stay for another year once our lease is up. Maintenance is incredible and extremely fast- we have never waited longer than a day for requests and we rarely have to put requests in. I’m not sure if we got lucky, I saw another review say upstairs neighbors were loud- we didn’t even know anyone lived above us till three months after we moved in and it was only from seeing them on the deck. Our neighbors are extremely friendly and I can safely walk my dog at night without feeling eerie which is important to me. Police patrol several times throughout the week to keep the community safe too. The office staff is lovely, we plan to move to a bigger, hopefully first floor apartment and once we told them they called with updates of available units as they got notice. They’re working with us to make sure we get the space we’re looking for. Our only real complaint has been at times it’s hard to get anyone in the office to answer the phone but it seems to have resolved itself as time goes by and we’ve barely needed to call so that’s really not even worth saying. We have really enjoyed our time here and are happy this is where we ended up after numerous apartment tours with other complexes!

Sara HSS

Mar 25, 2021

I've been a resident for over a year and below are my thoughts: Good community in the neighborhood. Lovely landscaping, and renovated units. The biggest problem is upstairs neighbors especially in the unites with the hardwood floor! Someone constantly walking, running, moving stuff and you can hear all of that while working or relaxing at home, definitely overwhelming. Also the management notices and alerts are mostly inaccurate. Rarely they happen on time. Anddddddddd lots of people don't clean after their dogs. They charge premium rates but the services are subpar.

Laura Prevatt

Mar 7, 2021

Pros: pretty quiet, nice landscaping, high ceilings in our apartment, great schools, safe neighborhood, excellent location. Cons: no flexibility with month-to- month leasing. Very expensive and not an option for most. Complete unwillingness to work with a tenant needing to move prior to lease term. Staff turnover appears very high and some are friendlier than others. Customer service is meh.

Thanks! Your review is awaiting moderation.

Questions & Answers

How much is a 1 bedroom

john hagemes | Oct 15, 2019
Sunscape Apartments | Oct 14, 2020

Good afternoon John! You can check out all current pricing and availability on our website at www.sunscaperoanoke.com. If you have any questions or concerns, please do not hesitate to reach out to us at 540.776.2855. Thanks so much for reaching out!

do you allow pets

Elsie White | Oct 15, 2019
Sunscape Apartments | Oct 14, 2020

Hi Elsie, we are a pet friendly community! Check out our pet policy at https://www.sunscaperoanoke.com/faqpage.aspx. If you have any questions, please don't hesitate to give us a call at 540.776.2855. Thank you for reaching out!

Read More

Hey do they chech credit scores

Jessica Brown | Oct 15, 2019
Sunscape Apartments | Oct 14, 2020

Hi Jessica, please reach out to us at your earliest convenience at 540.776.2855. We would be more than happy to assist with this and any other questions you may have. Thank you for reaching out!

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places