Holiday Inn Express & Suites Jersey City - Holland Tunnel, an IHG Hotel

Manjari Das

Stay was good. But my complain is regarding double billing. I have been trying to contact them for two weeks with no response. When I request a receipt, they say they will send, but I haven’t received any yet. The general manager is never available and doesn’t return calls for over a week. Front desk makes empty promises. What kind of business practice is this?? Edit: you have been called on multiple days including within office hours. At least have the records straight before responding.

NILO Gutierrez

Good hotel at reasonable price, with parking on site. Convenient location near NYC and downtown JC.

Cindy Alvarado

this is the second time we stay in a Holiday Inn Express & this was a bit disappointing. PROS: -close by the train: Newport station (14mins walking) -close by a target (7 mins) -family friendly -big rooms to fit 6 people comfortably -great staff at all times. -decent breakfast CONS: -the shower & ceiling in the bathroom have mold would i stay there again yes, would i stay in the same room with the shower mold no but it was 2:30-3am

Karen Wyckoff

Nice hotel. Valet parking, so easy in and out. Usual breakfast fair, but satisfying. Comfortable beds. Nice shower. One downfall was no freezer in the refrigerator. I would have liked to have refrozen my ice packs for my cooler. My employer obtained the room for me and it was adequate. I am sure I will be back.