Vapor Lounge - South Hill

Dustin Burns

I kept taking chances on this store even though all their products are over priced, because they’re the only vape store on the south hill. This last year, I have gotten a bottle of juice that automatically burned my pods, but maybe it’s not their fault. I have gotten 5+ disposables, and since they didn’t have any of the top brand names, I asked for a recommendation. They pulled out a $25 disposable that literally made me gag when I tried it. I decided to go back and give it one last chance, but again, every single time I’ve been recommended something from this store, regardless of the product, employee, or price, it ends up tasting awful. The only reason I didn’t give a 1 star is because the awfulness I’ve gone through has inspired me to quit vaping.

Brenda Forney

I LOVE THIS VAPE SHOP! Devon and Hez were incredibly knowledgeable, kind, and patient with my constant indecision and curiosity regarding the latest flavor, tanks, etc. They always have my favorite flavors and hardware. I've shopped at many vape shops, but now it's Vapor Lounge all the way! No, I'm not affiliated with them, I just like to give kudos when they're deserved!

Saul Goodman

Justin was nice but he sold me the wrong coils I would have preferred a cash or card refund but they wouldn’t humor that. They gave me a vapor lounge card with the amount I paid on it. My only complaint is that Justin threw my coil away (the one I brought in for reference) without asking me. He sort of blamed it on me for not explicitly saying to not throw it away. I asked for a new coil because of his mistake which they didn’t have any in stock. (Which made it worse that he threw my old coil away) He said he’d throw in some v bucks to make up for it. Still not sure if I got those vbucks. I had to ask a lot of questions I feel they should have brought up. I probably won’t come back to this store since it wasn’t very professional. The cucumber watermelon juice was good though.

Buuyen

Shout out to Dylan for being extremely helpful and professional. I came in with a device I ended up exchanging due to poor build quality and he stepped up and took care of me and my issues. Overall 10/10 working with the crew at this location is amazing and they all do their best to help steer you in the right direction. Dylan if you’re reading this thank you again for the superb customer service.