Human Services Department

Category: Social services organization in Murfreesboro, Tennessee

Address: 1711 Old Fort Pkwy, Murfreesboro, TN 37129, USA

Phone: +16158485153

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Kay Mason

Sep 23, 2022

Took my paperwork in and dropped it off 2 weeks before the date nothing changed then receive a letter telling me she did not get it but I signed in an handed it to the lady in window number two so I called the worker many times an you do not get a reply at all but some workers you never have a problem with them getting the job done like others can an it's bad when some wouldn't eat because someone don't care enough about others to get their job done my opinion .They could do better also in my opinion an probably many others opinions .

Patty Cake

Sep 12, 2022

Always packed with people. Workers gossip with each other instead of doing their work and speeding up the wait. If you need to go there clear your entire schedule for the day because you'll be there for hours. Even dropping off paperwork is a good hour long wait. Left messages with caseworker but calls never returned. Now that line to her is disconnected. Tried front office but nobody answers the phone.

Bleu Lane

Sep 8, 2022

Submitted paperwork to caseworker for Medicare, Medicaid, & SNAP eligibility.

Shenekia Parks

Jul 6, 2022

No waiting!

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Questions & Answers

Why in the world do you have to sign in and wait behind 30 people just to pick up your card? I have no questions no problems nothing, I've been here 20 mins already just to get a piece of mail that is my property!!!

Rachel Radny | Oct 15, 2017
Julia Sheats Tracy | Oct 15, 2019

Everyone has a need in that office. You shouldn't expect preferential treatment just because you don't have patience. Should have gotten there when they opened

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Why is it you can call DHS office for hours and NEVER get anybody to answer the phone. Q

Vickie Wright | Oct 14, 2020
Vickie Wright | Oct 14, 2021

I've wondered the same thing..my only answer is they are government worker's and we all know what that means.

What are they doing that no 1 returns my calls in 3 days

Jennifer Feliciano | Oct 7, 2022
m. mac | Oct 7, 2022

Good luck. I called the worker in my paperwork 12 times in 3 weeks and the only way to find out anything is to go down there. It's usually empty by the way.

I need to upload info regarding my application for SNAP benefits. Where can I upload to?

Amanda Porterfield | Oct 14, 2021
Travis King | Oct 14, 2021

Just go on to the website, should be right there

What is the fax number?

Charles Wellman | Oct 14, 2020
R S Q | Oct 14, 2020

6158485107

Why I didn't get my food stamps

Kimberly Brewer | Oct 14, 2020
Jada Wauford | Oct 14, 2020

Most of the time it's because they want something turned in

How do I simply make a appointment. I mean I can't get speaking to a live person to make one I do leave messages

Richard Bradley | Oct 15, 2019
sarah smile (baby girl/ congetto) | Oct 15, 2019

You have to go done their and sign on at the computer and wait in line . they will set you up an appointment and a time that they will call you for an phone interview ..you do have to go down their or you want get any help ...after that one visit its only phone interviews after that and u want have to go back down their

how can i make an appointment. can i do it online.if so how.

RICHARD BRADLEY | Oct 15, 2019
Brandi Winfrey | Oct 15, 2019

You have to go there in sign in the computer to talk to someone.

how do I make an appointment

RICHARD BRADLEY | Oct 15, 2019
Elizabeth Miller | Oct 15, 2019

I don't work in that area, but I know you can apply online, come into the office, or (I think) call and they will send you an application. I would call and ask, they are your best source of information.

Fax number rutherford County?

Debbie Worthen | Oct 15, 2019
ninjawithagunson | Oct 15, 2019

I'm not sure, check the website

I WAS WONDERING WHERE DO I NEED TO GO AND GET A CELL PHONE THROUGH YOU ALL

hasan | Oct 15, 2018
ella Shockey | Oct 15, 2018

Safe link

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What is the fax number for this facility?

Shatiqua Johnson | Oct 15, 2018
Mary Wall | Oct 15, 2018

They are the most rudest people and lazy people ive ever met u got to do things by a computer most the time

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I have tried to call all week and nobody answers. I was on a deadline today for getting my paperwork in through faxes for the drs for families first and don't know what to do and my car is not drivable at this time.

tonya beauman | Oct 15, 2018
Coach Monique Kitchen | Oct 15, 2018

They do not answer the phones! Im usually in and out pretty quick! Go in the afternoon time

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Wats the fax number

Gerronda Martin | Oct 15, 2018
Charmon Williams | Oct 15, 2018

Yeah

my grand son has lived with me for two years his mother nowhere to be found. i would like to get tenn care medicade for him. can i do this

alice weaver | Oct 15, 2018
Susan Farris | Oct 15, 2019

You can do it all online and over the phone and not even have to go in!

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how can i apply tenn care online?

arun neupane | Oct 15, 2018
Verlan Fondren | Oct 15, 2018

Go on DHS.gov and there's a link to food stamps and apply online

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Do you provide counseling for couples?

Cecilia Cuadra | Oct 15, 2018
Coach Monique Kitchen | Oct 15, 2018

What type of counseling???

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What is the best day to go on

Angela Burke | Oct 15, 2017
Charmon Williams | Oct 15, 2017

Best time to go first open 8:00 am

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Can you send out food stamp application

Marcia Gibbs | Oct 15, 2017
May Worden | Oct 15, 2017

You can also fill it out online, much faster and easier.

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